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Governance of homeless service provision at local level: one-size-fits-all
                 or diversity of models across Europe?
                                                                                                                                                                        Contents
                       17 June 2011, Committee of the Regions, Brussels
                                                                                                                             •     Background Notes
                A harmonised national framework                                                                              •     Main Argument
                                 vs.                                                                                         •     Considerations
                diversity in the implementation of                                                                           •     Conclusion and Policy
                            local models                                                                                           Recommendations

 Contribution by Paolo Pezzana
 fio.PSD President - Italy
                             A harmonised national framework vs. diversity in the implementation of local models                                    A harmonised national framework vs. diversity in the implementation of local models
                                                        By Paolo Pezzana - Italy                                   1                                                           By Paolo Pezzana - Italy                                   2
    Brussels, 17/06/2011                                                                                                    Brussels, 17/06/2011




                           Background Notes 1                                                                                                      Background Notes 2
   • Italy is a Mediterranean Welfare System:                                                                          • HHE in Italy was recognized for the first time by the national law in 2000,
          – Low Decommodisation; Corporative redistribution; high familisation/patronage;                                with the law n. 328, which delineated specific but temporary provisions
            mix of public and private service providers; local responsibilities                                          against HHE in a general frame of local services, homogenous at national
   • Italian at-risk-of-poverty rate is 24,7% according to ISTAT (EU                                                     level;
      average 23,1%); 2,9% suffer severe material deprivation and 3%
                                                                                                                       • The Italian Constitution was reformed in 2001, passing all the competencies
      has a very low work intensity. All data is to be considered in
                                                                                                                         for the social issues at the Regional Level except for the definition of
      account of strong differences in regional distribution
                                                                                                                         homogeneous national essentials levels of service provisions (art. 117 m
   • Italy is a country of 60.000.000 where no official data is available
                                                                                                                         Italian Constitution); by this way law 328/00 gone substantially
      concerning the HHE population
                                                                                                                         unimplemented
   According to the Eurostat, the Italian Social Expenditure represents
   25,7% of GDP, close to the EU average (even though Italian GDP                                                      • No essential level has been defined until now;
   growth is low compared to other EU countries) and it is mainly devoted                                              • Regional laws on social services, where available, don’t report specific
   to health, pensions and labour market insiders. The amount                                                            policy measures against HHE (often HHE is not mentioned at all)
   devoted to social exclusion is only a 0,1% of the total; while the official
   figure for housing support is 0,0%.
                             A harmonised national framework vs. diversity in the implementation of local models                                    A harmonised national framework vs. diversity in the implementation of local models
                                                        By Paolo Pezzana - Italy                                   3                                                           By Paolo Pezzana - Italy                                   4
    Brussels, 17/06/2011                                                                                                    Brussels, 17/06/2011




                           Background Notes 3                                                                                                       Central Argument
Service Provision against HHE in Italy began in the middle ages and was started by
   religious congregations and municipalities managing canteens and hostels;
• Most Services were nationalized in 1895 (Italy born in 1861) but no organized                                        Because of the lack of a COMMON STRATEGIC PLAN on an Ultra-
   public system was established until the 1970s;                                                                             Local level, local systems contrasting HHE are subject to
• From the 70s until 2000 several local systems established formal networks of                                           INSTITUTIONAL and NORMATIVE PRESSURES which, even in
   services for the HHE in a “welfare-mix” social policy frame;                                                            the absence of different cultural and environmental conditions,
• Law 328/2000 purported to make this community network system mandatory for                                                generate an ISOMORPHIC DRIVE towards a MANAGERIAL
   all Regions, but it wasn’t implemented;
                                                                                                                                    approach to the problem, characterised by the
• As of now, no national nor regional strategies against HHE are available in
   official documents;
                                                                                                                              CONCENTRATION of PUBLIC expense and intervention
• In the frame of Lisbon Strategy OMC, the Italian Governent reported in its                                             selectively oriented to CONTROL and CONTAIN the most evident
   NAP/incl (then NSRspsi) to have adopted specific measures or plans against                                                            segments of the homeless population
   HHE but, in fact, no strategy has been implemented (Governmental reports
   mostly referred to some possible effects on HHE population coming from general
   policy measures adopted within national budget law) .

                             A harmonised national framework vs. diversity in the implementation of local models                                    A harmonised national framework vs. diversity in the implementation of local models
                                                        By Paolo Pezzana - Italy                                   5                                                           By Paolo Pezzana - Italy                                   6
    Brussels, 17/06/2011                                                                                                    Brussels, 17/06/2011




                                                                                                                                                                                                                                              1
Considerations 1                                                                                                                            Considerations 2
    • The argument is based upon fio.PSD members' experience in the last 10                                                                      • For practical reasons, the 30 types identified by the national research are here
      years, supported by the early findings of the first national survey on                                                                       grouped in 5 clusters of services according to their main scope:
      service providers for the Homeless that fio.PSD conducted in conjunction                                                                   – Services for the management of the homeless social “emergency” in the short
      with the Italian Government, ISTAT and Caritas Italiana during 2010 (data                                                                    term (EST)
      is not yet published and is embargoed until September 2011).                                                                               – Services for the management of the homeless social “emergency” in the medium-
    • The survey has adopted a classification of the services for Homeless                                                                         to-long term (ELT)
      people existing in Italy based on 30 typologies covering services for                                                                      – Services for social accompaniment of the homeless in the short term (AST)
      Housing and Basic Needs support, legal services and services for                                                                           – Services for social accompaniment and promotion of the homeless in the
      individual social and psychological accompaniment.                                                                                           medium-to-long term (ALT)
    • For this presentation trends and current situation have been examined in                                                                   – Services for the enforcement of homeless people basic rights and for the
      Rome, Milan and 4 major Regional Italian Capitals, northern, central and                                                                     assesment of their situation (BRA)
      southern (Bologna, Torino, Genova, Napoli).


                                    A harmonised national framework vs. diversity in the implementation of local models                                                         A harmonised national framework vs. diversity in the implementation of local models
                                                               By Paolo Pezzana - Italy                                                     7                                                              By Paolo Pezzana - Italy                                   8
         Brussels, 17/06/2011                                                                                                                            Brussels, 17/06/2011




                                     Considerations 3                                                                                                                            Considerations 4
•     The main forces which shape the context in which local services against HHE are                                                                 Given the absence of a general framework/strategy and due to the forces
      established have been analyzed according to the following model:                                                                               which shape the field of HHE contrast in Italy, two main structuring pathways
                                                           Mimetic Forces                  Compulsory Forces Prescriptive Forces                               generally emerge among services and local systems:

                                                           Progressive        Only formal planning                           Federalist
                                                      formalisation of social
                                                      workers' competences
                                                                                     culture                              Constitutional law
                                                                                                                                                                1         EST                     BRA/AST                                                    ALT
           Mimetic Forces                              Media display of HHE                   Pressures on the            Lack of rights claim             This is the case for a majority of “traditional organizations”, mainly faith-based, following the inclusion into
                                                             services                         matter of security            essential levels               local networks of service providers and a new interpretation of theirown mission
                                                        Outcomes evaluation                    HHE fragmented               Budget bonds                   This is the case of many organizations mainly created for lobbying and advocacy purposes and then
                                                             strategies                           culture
                                                                                                                                                           integrated into wider networks also as service providers

                HHE                                                                                                                                               2
                                                          Networking social                    Welfare services
                                                             dynamics                          marginalization             Immigration laws

                                                                                                                          public procurement
                                                                                                                                                                        BRA                            ALT                                           EST/ELT
    Compulsory                  Prescriptive                        …….                         “Crisis danger”                dynamics               A third pathway BRA/EST AST seems to exist among the few in-house services
    Forces                           Forces                                                                                                           provided by local authorities as the result of a combination of the original mission of
                                                                                               Lack of HHE
                                                                                            dedicated structures                                       rights enforcement in the public sector and the “network effect” resulting from the
                                                                                                   …….
                                                                                                                                                     need for collaboration with the “third sector” and its physical and social infrastructure.
                                    A harmonised national framework vs. diversity in the implementation of local models                                                         A harmonised national framework vs. diversity in the implementation of local models
                                                               By Paolo Pezzana - Italy                                                    9                                                               By Paolo Pezzana - Italy                                   10
         Brussels, 17/06/2011                                                                                                                            Brussels, 17/06/2011




                                    Considerations 5                                                                                                                            Considerations 6
    • Given the lack of a common strategic plan and that of a national                                                                           • Those AST/ALT services which no longer have the ability to generate
                                                                                                                                                   productive outcomes (exit from HHE) in combination with universal
      strategy for the endorsement of housing and income rights, the
                                                                                                                                                   welfare instruments, are subject to an “administrative conversion” and
      structuring of local HHE services tends to develop starting from those
                                                                                                                                                   cease to be means of promotion, becoming, in fact, extensions of ELT
      historically available “structures” and following, when possible, with
                                                                                                                                                   services for social restraint and control of the phenomenon.
      the modification of the internal structure in accordance with the different
                                                                                                                                                 • The recent appearance of numerous new BRA services, even in
      interpretations of the various needs evolving through time. A partial
                                                                                                                                                   municipalities where many other services are active, probably represents an
      exception is represented by those time periods known as “of cold
                                                                                                                                                   awareness, existing among service providers, of the need for a new
      emergency” during which structures with different destinations are often                                                                     defence and promotion of the rights of Homeless people even in those
      temporarily adapted to the function of low threshold shelters                                                                                contexts where these seemed to have been already acquired
    • A high number of AST/ALT services were created for the purpose of                                                                          • The Italian system's isomorphism is furthermore evidenced by the almost
      directing people to local services and guiding them through a process of                                                                     absolute absence of preventive instruments or services against HHE
      social inclusion within the community; whenever the capabilities of                                                                          and also by the fact that no substantial innovation has been introduced in
      these servicesare diminished, the original function of AST/ALT                                                                               the field of HHE services in the last ten years.
      instruments fails.
                                    A harmonised national framework vs. diversity in the implementation of local models                                                         A harmonised national framework vs. diversity in the implementation of local models
                                                               By Paolo Pezzana - Italy                                                    11                                                              By Paolo Pezzana - Italy                                   12
         Brussels, 17/06/2011                                                                                                                            Brussels, 17/06/2011




                                                                                                                                                                                                                                                                              2
Conclusions                                                                                       Policy Recommendations
• Without a universal and effective welfare system endorsing the right to
  housing, as well as other fundamental rights, and without any specific                                                       In a federal system with regional and local exclusive
  strategies of connection between HHE services and the potential for                                                       attributions in social policy making, such as Italy’s, albeith a
  community involvement, exit from HHE cannot be accomplished by service                                                          lack of supporting legislation, effective instruments and
  provision alone and, consequentially, services risk becoming mere                                                            incentives could be given to competent local authorities to
  “administrators” of the problem                                                                                             positevely combact the current condition of HHE. A strategic
• Structural differences between contrasting systems combating HHE are not                                                   national framework, constructed within the parametres of the
  the result of the dichotomous in-house/welfare mix, but rather of the lack of
                                                                                                                                OMC, and supported on a central level by effective data
  a universal welfare system. Such a system should aim to assimilate those
                                                                                                                              collection, monitoring and evaluation, could help produce
  subjects exiting HHE into an effective welfare arrangement.
• The lack of a unified national strategy against HHE, magnifies the                                                        these results through means which are more sophisticated then
  propensity for a managerial, rather than promotional, approach to the                                                                       mere restraining interventions .
  problem at the local level. Moreover, even if there were such a strategy, it                                            However, as long as certain rights remain undefined, the ability to
  would prove largely ineffective without the support of an underlying                                                       exit HHE remains substantially based on individual effort and
  compatible legal framework.                                                                                               happenstance rather than on progressive system intervention.
                               A harmonised national framework vs. diversity in the implementation of local models                                 A harmonised national framework vs. diversity in the implementation of local models
                                                          By Paolo Pezzana - Italy                                   13                                                       By Paolo Pezzana - Italy                                   14
     Brussels, 17/06/2011                                                                                                   Brussels, 17/06/2011




                                                Thank You

                 Paolo Pezzana
               fio.PSD President
                www.fiopsd.org
            presidenza@fiopsd.org
                            +393456528625


                               A harmonised national framework vs. diversity in the implementation of local models
                                                          By Paolo Pezzana - Italy                                   15
     Brussels, 17/06/2011




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A harmonised national framework vs. diversity in the implementation of local models

  • 1. Governance of homeless service provision at local level: one-size-fits-all or diversity of models across Europe? Contents 17 June 2011, Committee of the Regions, Brussels • Background Notes A harmonised national framework • Main Argument vs. • Considerations diversity in the implementation of • Conclusion and Policy local models Recommendations Contribution by Paolo Pezzana fio.PSD President - Italy A harmonised national framework vs. diversity in the implementation of local models A harmonised national framework vs. diversity in the implementation of local models By Paolo Pezzana - Italy 1 By Paolo Pezzana - Italy 2 Brussels, 17/06/2011 Brussels, 17/06/2011 Background Notes 1 Background Notes 2 • Italy is a Mediterranean Welfare System: • HHE in Italy was recognized for the first time by the national law in 2000, – Low Decommodisation; Corporative redistribution; high familisation/patronage; with the law n. 328, which delineated specific but temporary provisions mix of public and private service providers; local responsibilities against HHE in a general frame of local services, homogenous at national • Italian at-risk-of-poverty rate is 24,7% according to ISTAT (EU level; average 23,1%); 2,9% suffer severe material deprivation and 3% • The Italian Constitution was reformed in 2001, passing all the competencies has a very low work intensity. All data is to be considered in for the social issues at the Regional Level except for the definition of account of strong differences in regional distribution homogeneous national essentials levels of service provisions (art. 117 m • Italy is a country of 60.000.000 where no official data is available Italian Constitution); by this way law 328/00 gone substantially concerning the HHE population unimplemented According to the Eurostat, the Italian Social Expenditure represents 25,7% of GDP, close to the EU average (even though Italian GDP • No essential level has been defined until now; growth is low compared to other EU countries) and it is mainly devoted • Regional laws on social services, where available, don’t report specific to health, pensions and labour market insiders. The amount policy measures against HHE (often HHE is not mentioned at all) devoted to social exclusion is only a 0,1% of the total; while the official figure for housing support is 0,0%. A harmonised national framework vs. diversity in the implementation of local models A harmonised national framework vs. diversity in the implementation of local models By Paolo Pezzana - Italy 3 By Paolo Pezzana - Italy 4 Brussels, 17/06/2011 Brussels, 17/06/2011 Background Notes 3 Central Argument Service Provision against HHE in Italy began in the middle ages and was started by religious congregations and municipalities managing canteens and hostels; • Most Services were nationalized in 1895 (Italy born in 1861) but no organized Because of the lack of a COMMON STRATEGIC PLAN on an Ultra- public system was established until the 1970s; Local level, local systems contrasting HHE are subject to • From the 70s until 2000 several local systems established formal networks of INSTITUTIONAL and NORMATIVE PRESSURES which, even in services for the HHE in a “welfare-mix” social policy frame; the absence of different cultural and environmental conditions, • Law 328/2000 purported to make this community network system mandatory for generate an ISOMORPHIC DRIVE towards a MANAGERIAL all Regions, but it wasn’t implemented; approach to the problem, characterised by the • As of now, no national nor regional strategies against HHE are available in official documents; CONCENTRATION of PUBLIC expense and intervention • In the frame of Lisbon Strategy OMC, the Italian Governent reported in its selectively oriented to CONTROL and CONTAIN the most evident NAP/incl (then NSRspsi) to have adopted specific measures or plans against segments of the homeless population HHE but, in fact, no strategy has been implemented (Governmental reports mostly referred to some possible effects on HHE population coming from general policy measures adopted within national budget law) . A harmonised national framework vs. diversity in the implementation of local models A harmonised national framework vs. diversity in the implementation of local models By Paolo Pezzana - Italy 5 By Paolo Pezzana - Italy 6 Brussels, 17/06/2011 Brussels, 17/06/2011 1
  • 2. Considerations 1 Considerations 2 • The argument is based upon fio.PSD members' experience in the last 10 • For practical reasons, the 30 types identified by the national research are here years, supported by the early findings of the first national survey on grouped in 5 clusters of services according to their main scope: service providers for the Homeless that fio.PSD conducted in conjunction – Services for the management of the homeless social “emergency” in the short with the Italian Government, ISTAT and Caritas Italiana during 2010 (data term (EST) is not yet published and is embargoed until September 2011). – Services for the management of the homeless social “emergency” in the medium- • The survey has adopted a classification of the services for Homeless to-long term (ELT) people existing in Italy based on 30 typologies covering services for – Services for social accompaniment of the homeless in the short term (AST) Housing and Basic Needs support, legal services and services for – Services for social accompaniment and promotion of the homeless in the individual social and psychological accompaniment. medium-to-long term (ALT) • For this presentation trends and current situation have been examined in – Services for the enforcement of homeless people basic rights and for the Rome, Milan and 4 major Regional Italian Capitals, northern, central and assesment of their situation (BRA) southern (Bologna, Torino, Genova, Napoli). A harmonised national framework vs. diversity in the implementation of local models A harmonised national framework vs. diversity in the implementation of local models By Paolo Pezzana - Italy 7 By Paolo Pezzana - Italy 8 Brussels, 17/06/2011 Brussels, 17/06/2011 Considerations 3 Considerations 4 • The main forces which shape the context in which local services against HHE are Given the absence of a general framework/strategy and due to the forces established have been analyzed according to the following model: which shape the field of HHE contrast in Italy, two main structuring pathways Mimetic Forces Compulsory Forces Prescriptive Forces generally emerge among services and local systems: Progressive Only formal planning Federalist formalisation of social workers' competences culture Constitutional law 1 EST BRA/AST ALT Mimetic Forces Media display of HHE Pressures on the Lack of rights claim This is the case for a majority of “traditional organizations”, mainly faith-based, following the inclusion into services matter of security essential levels local networks of service providers and a new interpretation of theirown mission Outcomes evaluation HHE fragmented Budget bonds This is the case of many organizations mainly created for lobbying and advocacy purposes and then strategies culture integrated into wider networks also as service providers HHE 2 Networking social Welfare services dynamics marginalization Immigration laws public procurement BRA ALT EST/ELT Compulsory Prescriptive ……. “Crisis danger” dynamics A third pathway BRA/EST AST seems to exist among the few in-house services Forces Forces provided by local authorities as the result of a combination of the original mission of Lack of HHE dedicated structures rights enforcement in the public sector and the “network effect” resulting from the ……. need for collaboration with the “third sector” and its physical and social infrastructure. A harmonised national framework vs. diversity in the implementation of local models A harmonised national framework vs. diversity in the implementation of local models By Paolo Pezzana - Italy 9 By Paolo Pezzana - Italy 10 Brussels, 17/06/2011 Brussels, 17/06/2011 Considerations 5 Considerations 6 • Given the lack of a common strategic plan and that of a national • Those AST/ALT services which no longer have the ability to generate productive outcomes (exit from HHE) in combination with universal strategy for the endorsement of housing and income rights, the welfare instruments, are subject to an “administrative conversion” and structuring of local HHE services tends to develop starting from those cease to be means of promotion, becoming, in fact, extensions of ELT historically available “structures” and following, when possible, with services for social restraint and control of the phenomenon. the modification of the internal structure in accordance with the different • The recent appearance of numerous new BRA services, even in interpretations of the various needs evolving through time. A partial municipalities where many other services are active, probably represents an exception is represented by those time periods known as “of cold awareness, existing among service providers, of the need for a new emergency” during which structures with different destinations are often defence and promotion of the rights of Homeless people even in those temporarily adapted to the function of low threshold shelters contexts where these seemed to have been already acquired • A high number of AST/ALT services were created for the purpose of • The Italian system's isomorphism is furthermore evidenced by the almost directing people to local services and guiding them through a process of absolute absence of preventive instruments or services against HHE social inclusion within the community; whenever the capabilities of and also by the fact that no substantial innovation has been introduced in these servicesare diminished, the original function of AST/ALT the field of HHE services in the last ten years. instruments fails. A harmonised national framework vs. diversity in the implementation of local models A harmonised national framework vs. diversity in the implementation of local models By Paolo Pezzana - Italy 11 By Paolo Pezzana - Italy 12 Brussels, 17/06/2011 Brussels, 17/06/2011 2
  • 3. Conclusions Policy Recommendations • Without a universal and effective welfare system endorsing the right to housing, as well as other fundamental rights, and without any specific In a federal system with regional and local exclusive strategies of connection between HHE services and the potential for attributions in social policy making, such as Italy’s, albeith a community involvement, exit from HHE cannot be accomplished by service lack of supporting legislation, effective instruments and provision alone and, consequentially, services risk becoming mere incentives could be given to competent local authorities to “administrators” of the problem positevely combact the current condition of HHE. A strategic • Structural differences between contrasting systems combating HHE are not national framework, constructed within the parametres of the the result of the dichotomous in-house/welfare mix, but rather of the lack of OMC, and supported on a central level by effective data a universal welfare system. Such a system should aim to assimilate those collection, monitoring and evaluation, could help produce subjects exiting HHE into an effective welfare arrangement. • The lack of a unified national strategy against HHE, magnifies the these results through means which are more sophisticated then propensity for a managerial, rather than promotional, approach to the mere restraining interventions . problem at the local level. Moreover, even if there were such a strategy, it However, as long as certain rights remain undefined, the ability to would prove largely ineffective without the support of an underlying exit HHE remains substantially based on individual effort and compatible legal framework. happenstance rather than on progressive system intervention. A harmonised national framework vs. diversity in the implementation of local models A harmonised national framework vs. diversity in the implementation of local models By Paolo Pezzana - Italy 13 By Paolo Pezzana - Italy 14 Brussels, 17/06/2011 Brussels, 17/06/2011 Thank You Paolo Pezzana fio.PSD President www.fiopsd.org presidenza@fiopsd.org +393456528625 A harmonised national framework vs. diversity in the implementation of local models By Paolo Pezzana - Italy 15 Brussels, 17/06/2011 3