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Career development in Exigen Services

                             Angelina Zhuravleva
                                        June, 2012

          www.ExigenServices.com
Agenda


•   About company
•   Opportunity for students
•   Career map
•   Ways of professional growth
•   Career development tools




                          Be IT Smart. Join Exigen Services.
Introducing Exigen Services


          Exigen Services specializes in IT transformations. We
         commit to outcomes, co-invest with clients, and apply
                    unique tools to maximize value.




                       Be IT Smart. Join Exigen Services.
Global Presence


                                                       Riga              St. Petersburg   Nizhniy Novgorod     Kazan
                                                       R&D Center        R&D Center       R&D Center           R&D Center

    San Francisco       New York
    Headquarters
                                                 Europe
                                                                             Eastern Europe
                                                                                                                 Wuxi
                     US                 London                                             Asia-Pacific          R&D Center
                                                                Minsk                                            Suzhou
                                                                R&D Center                                       R&D Center
                                                    Frankfurt
                                                                             Odessa
                                                                             R&D Center    Dnepropetrovsk
                                                                                           R&D Center             Adelaide
•     Founded in 2000
•     1’500 professionals                        Vilnius
                                   San Paulo     R&D Center




                                                                                                          Christchurch


                                   Be IT Smart. Join Exigen Services.
Exigen Academic Program



                                                              T0/P0         T1/P1
                                             IT College


                                                    2-6 months internship            Employee


     ExS University courses
                              Students’ study projects                Diploma
Winter & Summer Practices

3rd Year          4th Year      5th Year                   6th Year         Graduation
                                                                                         Time




 5                            Be IT Smart. Join Exigen Services.
Exigen Career Map

                                                                      Managerial Path

                                                                     Delivery                         Regional
                                                      Project                         Delivery
                                                                     Manager                         Director of
                                                    Manager (PM)                    Director (DD)
                                                                      (DM)                          Development




               SW engineer /
                                      Test Lead /
 Trainee /   SW Test engineer /
                                     Team Lead /
Technician    Architect (SAR) /
                                      Tech Lead
                Analyst (BA)



                                                                                                        Chief
                                                     Tech Project   Tech Delivery
                                                                                    Function Lead   Technology
                                                      Lead (TPL)      Manager
                                                                                                    Officer (CTO)



                                                                        Technical Path




7                                 Be IT Smart. Join Exigen Services.
Way of professional growth


                          How?
                          • Junior Software Test Engineer - Software Test
                            Engineer - Senior Software Test Engineer - Lead
                            Software Test Engineer etc.
Where?
• Grow inside project
                          • SW Engineer – Technical lead, Team lead, SCRUM
• Rotation                  Master, System architect etc.

                          • Technical lead, Team lead, SCRUM Master –
                            Project manager, System architect etc.

                          • SW Test Engineer – SW Engineer, Business analyst
                            etc.
 8                      Be IT Smart. Join Exigen Services.
Success Stories



                        Vitaly, Developer P1                        Maria, Test Engineer-
                        – PM in 3,5 years                           HR director CIS in 4,5
                        (N.Novgorod)                                years (SPb)




Anna, HR analyst-                               Sergey, Developer
BA in 3,5 years (SPb)                           P1 – SAR2 in 4,5
                                                years (Minsk)




9                           Be IT Smart. Join Exigen Services.
Career development tools



                              Performance
              The model of       review
              competence                       Career
                                              planning


                      Training
                     programs
                        and
                    Assessment     Rotation




10                Be IT Smart. Join Exigen Services.
Performance management

• Formal performance review
     • at least annually (each 6 months recommended)
     • by resource manager
• Formal project manager feedback: performance & skills
     • each 3 months or project/assignment end
     • by project manager

• Purpose:
     • improve employees’ understanding about the company expectations of
       the employees
     • identify employees’ strengths and weaknesses related to work they
       perform
     • make specific plans for employee’s performance improvement
     • and acknowledge the employee’s contribution
11                     Be IT Smart. Join Exigen Services.
Performance review form


• Performance evaluation
      • communication skills
      • customer focus skills
      • etc.
• Objectives
      • for previous period
      • for future period

• Overall performance and suggestions:                    Final evaluation
      •   Start doing                                     -2 – Not acceptable
      •   Stop doing                                      -1 - Improvement expected
                                                           0 – Meets requirements
      •   Continue doing                                  +1 - Sometimes exceeds requirements
      •   Trainings required                              +2 - Always exceeds requirements
 12                            Be IT Smart. Join Exigen Services.
Career development

• Formal career development review
      • by request of employee or on performance review
      • by resource manager

• Principles:
      • employees are responsible for their own development
      • managers provide information and opportunities for employees to develop
        in a supportive environment

• Purpose:
      • improve employees’ understanding about career development
        opportunities
      • make specific plans for employee’s development

 13                       Be IT Smart. Join Exigen Services.
Career development: competencies


• Customer service skills area
      • Foreign language (English)
      • Customer focus

• Teamwork and team management skills area
      • Teamwork
      • Team management

• Professional skills area
      •   Test engineers
      •   Developers
      •   Analysts
      •   etc.
 14                        Be IT Smart. Join Exigen Services.
Training programs


     Management programs                       Professional programs
     • Soft skills trainings                   • Professional training
     • Effective Project Manager               • Mentoring and couching
     • Assessment center                       • Internship
     • Business presentation                   • Retraining
     • Round tables                            • Round tables
     • Internship                              • Conferences
     • Mentoring and couching




15                         Be IT Smart. Join Exigen Services.
Summary


     • Exigen is very interested in employees professional development

     • There are a lot of opportunities!

     • We evaluate and give recommendations for our employees each year

     • Performance review procedure, Career planning, The model of
       competences, rotation, training programs and assessment help to
       optimize the way of professional growth

     • We value professional skills, focus to customer and orientation to
       results of our staff


16                          Be IT Smart. Join Exigen Services.
Employee-Oriented Company

             We’re a recognized leader in providing IT business solutions to
             customers worldwide – in North & South America, Europe, Asia,
             Australia and Africa. We hire highly skilled professionals to
             work on project teams in delivery centers distributed across
             Eastern Europe, the US and China. Work with our teams
             of    business     analysts,   architects,    developers,     QA
             engineers, project and delivery managers to help our clients get
             the most value from their IT – what we call IT Smart.
             Here at Exigen Services we have a friendly and dynamic
             environment, where you will be inspired to achieve your
             career goals and meet exciting new challenges every day.
             While creating innovative solutions for our clients you’ll have
             opportunities to acquire new skills for your continuous
             professional development. You can expect to work hard; but
             you can also look forward to having fun along the way.

17               Be IT Smart. Join Exigen Services.
Social networks




             www.facebook.com/exigenservicesrussia




             www.vk.com/exigenservices




                        FOLLOW US!

18                 Be IT Smart. Join Exigen Services.
Questions?


             Thanks for your attention!




                                 Angelina.Zhuravleva@exigenservices.com


19             Be IT Smart. Join Exigen Services.

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Career Development in Exigen Services

  • 1. Career development in Exigen Services Angelina Zhuravleva June, 2012 www.ExigenServices.com
  • 2. Agenda • About company • Opportunity for students • Career map • Ways of professional growth • Career development tools Be IT Smart. Join Exigen Services.
  • 3. Introducing Exigen Services Exigen Services specializes in IT transformations. We commit to outcomes, co-invest with clients, and apply unique tools to maximize value. Be IT Smart. Join Exigen Services.
  • 4. Global Presence Riga St. Petersburg Nizhniy Novgorod Kazan R&D Center R&D Center R&D Center R&D Center San Francisco New York Headquarters Europe Eastern Europe Wuxi US London Asia-Pacific R&D Center Minsk Suzhou R&D Center R&D Center Frankfurt Odessa R&D Center Dnepropetrovsk R&D Center Adelaide • Founded in 2000 • 1’500 professionals Vilnius San Paulo R&D Center Christchurch Be IT Smart. Join Exigen Services.
  • 5. Exigen Academic Program T0/P0 T1/P1 IT College 2-6 months internship Employee ExS University courses Students’ study projects Diploma Winter & Summer Practices 3rd Year 4th Year 5th Year 6th Year Graduation Time 5 Be IT Smart. Join Exigen Services.
  • 6. Exigen Career Map Managerial Path Delivery Regional Project Delivery Manager Director of Manager (PM) Director (DD) (DM) Development SW engineer / Test Lead / Trainee / SW Test engineer / Team Lead / Technician Architect (SAR) / Tech Lead Analyst (BA) Chief Tech Project Tech Delivery Function Lead Technology Lead (TPL) Manager Officer (CTO) Technical Path 7 Be IT Smart. Join Exigen Services.
  • 7. Way of professional growth How? • Junior Software Test Engineer - Software Test Engineer - Senior Software Test Engineer - Lead Software Test Engineer etc. Where? • Grow inside project • SW Engineer – Technical lead, Team lead, SCRUM • Rotation Master, System architect etc. • Technical lead, Team lead, SCRUM Master – Project manager, System architect etc. • SW Test Engineer – SW Engineer, Business analyst etc. 8 Be IT Smart. Join Exigen Services.
  • 8. Success Stories Vitaly, Developer P1 Maria, Test Engineer- – PM in 3,5 years HR director CIS in 4,5 (N.Novgorod) years (SPb) Anna, HR analyst- Sergey, Developer BA in 3,5 years (SPb) P1 – SAR2 in 4,5 years (Minsk) 9 Be IT Smart. Join Exigen Services.
  • 9. Career development tools Performance The model of review competence Career planning Training programs and Assessment Rotation 10 Be IT Smart. Join Exigen Services.
  • 10. Performance management • Formal performance review • at least annually (each 6 months recommended) • by resource manager • Formal project manager feedback: performance & skills • each 3 months or project/assignment end • by project manager • Purpose: • improve employees’ understanding about the company expectations of the employees • identify employees’ strengths and weaknesses related to work they perform • make specific plans for employee’s performance improvement • and acknowledge the employee’s contribution 11 Be IT Smart. Join Exigen Services.
  • 11. Performance review form • Performance evaluation • communication skills • customer focus skills • etc. • Objectives • for previous period • for future period • Overall performance and suggestions: Final evaluation • Start doing -2 – Not acceptable • Stop doing -1 - Improvement expected 0 – Meets requirements • Continue doing +1 - Sometimes exceeds requirements • Trainings required +2 - Always exceeds requirements 12 Be IT Smart. Join Exigen Services.
  • 12. Career development • Formal career development review • by request of employee or on performance review • by resource manager • Principles: • employees are responsible for their own development • managers provide information and opportunities for employees to develop in a supportive environment • Purpose: • improve employees’ understanding about career development opportunities • make specific plans for employee’s development 13 Be IT Smart. Join Exigen Services.
  • 13. Career development: competencies • Customer service skills area • Foreign language (English) • Customer focus • Teamwork and team management skills area • Teamwork • Team management • Professional skills area • Test engineers • Developers • Analysts • etc. 14 Be IT Smart. Join Exigen Services.
  • 14. Training programs Management programs Professional programs • Soft skills trainings • Professional training • Effective Project Manager • Mentoring and couching • Assessment center • Internship • Business presentation • Retraining • Round tables • Round tables • Internship • Conferences • Mentoring and couching 15 Be IT Smart. Join Exigen Services.
  • 15. Summary • Exigen is very interested in employees professional development • There are a lot of opportunities! • We evaluate and give recommendations for our employees each year • Performance review procedure, Career planning, The model of competences, rotation, training programs and assessment help to optimize the way of professional growth • We value professional skills, focus to customer and orientation to results of our staff 16 Be IT Smart. Join Exigen Services.
  • 16. Employee-Oriented Company We’re a recognized leader in providing IT business solutions to customers worldwide – in North & South America, Europe, Asia, Australia and Africa. We hire highly skilled professionals to work on project teams in delivery centers distributed across Eastern Europe, the US and China. Work with our teams of business analysts, architects, developers, QA engineers, project and delivery managers to help our clients get the most value from their IT – what we call IT Smart. Here at Exigen Services we have a friendly and dynamic environment, where you will be inspired to achieve your career goals and meet exciting new challenges every day. While creating innovative solutions for our clients you’ll have opportunities to acquire new skills for your continuous professional development. You can expect to work hard; but you can also look forward to having fun along the way. 17 Be IT Smart. Join Exigen Services.
  • 17. Social networks www.facebook.com/exigenservicesrussia www.vk.com/exigenservices FOLLOW US! 18 Be IT Smart. Join Exigen Services.
  • 18. Questions? Thanks for your attention! Angelina.Zhuravleva@exigenservices.com 19 Be IT Smart. Join Exigen Services.