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POWER HOURAccelerate Testing And Advance Your Career With EuroSTAR 
Ruud Teunissen 
Polteq Test Services BV –The Netherlands
2 
© Polteq Test Services B.V. 
www.polteq.com 
Objectives of this Power Hour 
•Accelerate Testing And Advance Your Career With EuroSTAR 
•Increase the value of your participation in EuroSTAR 2010 
–How to select the right ideas, tools, skills, methods, processes, ... to advance YOUR carreer 
–Use the trip home to plan your next step: how to start with it tomorrow (next monday) 
–Tips and trics, do's and don'ts from experts (conference alumni)
3 
© Polteq Test Services B.V. 
www.polteq.com 
A test career is defined by … growth and differentiation 
Test design & executionTeam lead 
Test expert 
Infra&tool expertTest coordination 
Test specialist 
Infra&tool specialist 
Test managementTest consultant 
Infra&tool consultant 
???? Test ????
4 
© Polteq Test Services B.V. 
www.polteq.com 
… and using the full potential! knowledge and skillsTraining 
Social skills 
Experience 
Coaching & support
5 
© Polteq Test Services B.V. 
www.polteq.com 
What defines a good tester? 
IT Knowledge 
Soft Skills 
Test Skills 
DomainKnowledge 
Character 
“Tester”
6 
© Polteq Test Services B.V. 
www.polteq.comCharacter -If I touch it, it will break 
•Has to be there from the start, cannot be acquiredcan only be improved by training & gaining experience 
•Analyticalquick insight in what and how to test 
•Accuracyfactual, precise, tot the point, … 
•Creativeable to create test cases, “out of thin air” 
•Criticalseeing is believing, “check, check, double-check” 
•Curiousevery good tester is an explorer 
“to boldly go where no man has gone before”
7 
© Polteq Test Services B.V. 
www.polteq.com 
IT KnowledgeDomain Knowledge 
•General IT knowledge 
–information services, policy, planning 
–organization of information services 
•Software Development 
–DSDM, RUP, SDM II, Agile, … 
–CASE, OO, CBD, … 
•System Management 
–Configuration / Change Management 
–JCL, Security, … 
•Infrastructure 
–hardware, network, … 
–OS, middleware, DBMS, … 
•Requirements 
–Use Cases, Business & System, … 
•Industry knowledge 
–standards and regulations 
–terminology 
•Business knowledge 
–objectives 
–processes and procedures 
•Application knowledge 
–look and feel, “how it works” (or should work) 
–functional and non-functional requirements
8 
© Polteq Test Services B.V. 
www.polteq.com 
Test SkillsSoft Skills 
•Test execution 
–execute test cases, log defects, report results, … 
–static testing, reviews, … 
•Test preparation & specification 
–test design techniques 
–testability review 
•Test tools and environments 
•Test approach 
–process, life cycle, planning, management, … 
–test strategy –when to apply which techniques (coverage) 
–how to apply test techniques 
–how to use tools and environments effectively 
•Social 
–enable others to add quality 
–focus on resolution not blame 
•Persistent 
–goal focused 
–rowing against the current 
•Reporting 
–factual 
–honest 
•“Being ignored” 
–able to deal with unfinished and unheard 
–swallow the “I told you so’s again and again
9 
© Polteq Test Services B.V. 
www.polteq.com 
What defines a good tester? 
IT Knowledge 
Soft Skills Test Skills 
Domain 
Knowledge 
Character 
“Tester”
10 
© Polteq Test Services B.V. 
www.polteq.com
11 
© Polteq Test Services B.V. 
www.polteq.com
12 
© Polteq Test Services B.V. 
www.polteq.com 
Different types of “lessons learned” 
•Wish you hadn’t gone there 
–There are always a few of those that slip in… … read the descriptions more careful next time! 
•Confirmation of what you already knew 
–Use it as a boost for your confidence! 
•Great talk, but not for me 
–Not in line with your organization, job, ambition, … 
•Definitely improvement possibilities for me!
13 
© Polteq Test Services B.V. 
www.polteq.com
14 
© Polteq Test Services B.V. 
www.polteq.com 
Improvement possibilitiesin line with your ambitions and potential
15 
© Polteq Test Services B.V. 
www.polteq.comDefine “Impact” 
•Will it help you? 
–Wow!As if the speaker knew you were coming! (valuable, visible, clear, quick-wins) 
–Yes…Tune it to your context(noticeable, evident, contributive) 
–Well…Great talk but… (small, marginal)
16 
© Polteq Test Services B.V. 
www.polteq.com 
Define “Term” 
•When will it help you? 
–Now(perfect for your current project!) 
–Within a few weeks(perfect for your next project) 
–Within a few months(perfect for the next step in your career) 
–Never(nice talk, but…)
17 
© Polteq Test Services B.V. 
www.polteq.comDefine “Investment” 
•What investment is required? 
–Free(what are you waiting for?) 
–Low(buy the “book” and read it) 
–Medium(go to the training days!) 
–High(training, consulting, tooling, …)
18 
© Polteq Test Services B.V. 
www.polteq.comDefine “Ease of Implementation” 
•How easy is it to do? 
–Just do it 
–Instruct / Train / Support(with a little help you can do it) 
–Major change(different then you’ve always done it) 
–Force(only if they make me do it)
19 
© Polteq Test Services B.V. 
www.polteq.com 
Improvement possibilitiesin line with your ambitions and potential 
Ideal possibilities (potential silver bullets) 
Term 
Impact 
Investment 
Ease of implementation 
Now 
Wow! 
Free 
Just do it
20 
© Polteq Test Services B.V. 
www.polteq.comSelect yourimprovement possibilities 
Well, yes, but… 
•Don’t focus on term only 
–A career is a long term effort! 
•Invest in yourself 
–Your company pays for your training & conferences, but you are the major investor yourself! 
•Do the hard things first 
–Major steps forward are the hardest, but most rewarding! 
•If you had the “Wow!” experience, you’re one of the lucky few 
–But you will always have several “yes’s”
21 
© Polteq Test Services B.V. 
www.polteq.com 
My list of improvements 
•Will be based upon 
–What is the message the presenter is sending? 
–What is “special” about the presentation? 
–Does it have any “instant value”? 
–What’s in it for me? 
–…
Ruud Teunissen 
Polteq Test Services BV –The Netherlands 
ruud.teunissen@polteq.com -http://www.polteq.com
Ruud Teunissen 
Polteq Test Services BV –The Netherlands
24 
© Polteq Test Services B.V. 
www.polteq.comAbout the speaker 
Ruud Teunissen 
Polteq Test Services, The Netherlands 
In the testing world since 1989, Ruud Teunissen has held numerous test functions in different organizations and projects: tester, test specialist, test consultant, test manager, etcetera. Ruud is co-author of Software Testing -A Guide to the TMap®Approach and is a frequent speaker at (inter)national conferences and workshops. He was a member of the program committee for Quality Week Europe and EuroSTAR. Ruud is currently Manager Operations and International Test Consultant at Polteq Test Services BV. 
TPA®and TMap®are registered trademarks of Sogeti

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Ruud Teunissen - Accelerate Testing and Advance Your Career With EuroSTAR 2010

  • 1. POWER HOURAccelerate Testing And Advance Your Career With EuroSTAR Ruud Teunissen Polteq Test Services BV –The Netherlands
  • 2. 2 © Polteq Test Services B.V. www.polteq.com Objectives of this Power Hour •Accelerate Testing And Advance Your Career With EuroSTAR •Increase the value of your participation in EuroSTAR 2010 –How to select the right ideas, tools, skills, methods, processes, ... to advance YOUR carreer –Use the trip home to plan your next step: how to start with it tomorrow (next monday) –Tips and trics, do's and don'ts from experts (conference alumni)
  • 3. 3 © Polteq Test Services B.V. www.polteq.com A test career is defined by … growth and differentiation Test design & executionTeam lead Test expert Infra&tool expertTest coordination Test specialist Infra&tool specialist Test managementTest consultant Infra&tool consultant ???? Test ????
  • 4. 4 © Polteq Test Services B.V. www.polteq.com … and using the full potential! knowledge and skillsTraining Social skills Experience Coaching & support
  • 5. 5 © Polteq Test Services B.V. www.polteq.com What defines a good tester? IT Knowledge Soft Skills Test Skills DomainKnowledge Character “Tester”
  • 6. 6 © Polteq Test Services B.V. www.polteq.comCharacter -If I touch it, it will break •Has to be there from the start, cannot be acquiredcan only be improved by training & gaining experience •Analyticalquick insight in what and how to test •Accuracyfactual, precise, tot the point, … •Creativeable to create test cases, “out of thin air” •Criticalseeing is believing, “check, check, double-check” •Curiousevery good tester is an explorer “to boldly go where no man has gone before”
  • 7. 7 © Polteq Test Services B.V. www.polteq.com IT KnowledgeDomain Knowledge •General IT knowledge –information services, policy, planning –organization of information services •Software Development –DSDM, RUP, SDM II, Agile, … –CASE, OO, CBD, … •System Management –Configuration / Change Management –JCL, Security, … •Infrastructure –hardware, network, … –OS, middleware, DBMS, … •Requirements –Use Cases, Business & System, … •Industry knowledge –standards and regulations –terminology •Business knowledge –objectives –processes and procedures •Application knowledge –look and feel, “how it works” (or should work) –functional and non-functional requirements
  • 8. 8 © Polteq Test Services B.V. www.polteq.com Test SkillsSoft Skills •Test execution –execute test cases, log defects, report results, … –static testing, reviews, … •Test preparation & specification –test design techniques –testability review •Test tools and environments •Test approach –process, life cycle, planning, management, … –test strategy –when to apply which techniques (coverage) –how to apply test techniques –how to use tools and environments effectively •Social –enable others to add quality –focus on resolution not blame •Persistent –goal focused –rowing against the current •Reporting –factual –honest •“Being ignored” –able to deal with unfinished and unheard –swallow the “I told you so’s again and again
  • 9. 9 © Polteq Test Services B.V. www.polteq.com What defines a good tester? IT Knowledge Soft Skills Test Skills Domain Knowledge Character “Tester”
  • 10. 10 © Polteq Test Services B.V. www.polteq.com
  • 11. 11 © Polteq Test Services B.V. www.polteq.com
  • 12. 12 © Polteq Test Services B.V. www.polteq.com Different types of “lessons learned” •Wish you hadn’t gone there –There are always a few of those that slip in… … read the descriptions more careful next time! •Confirmation of what you already knew –Use it as a boost for your confidence! •Great talk, but not for me –Not in line with your organization, job, ambition, … •Definitely improvement possibilities for me!
  • 13. 13 © Polteq Test Services B.V. www.polteq.com
  • 14. 14 © Polteq Test Services B.V. www.polteq.com Improvement possibilitiesin line with your ambitions and potential
  • 15. 15 © Polteq Test Services B.V. www.polteq.comDefine “Impact” •Will it help you? –Wow!As if the speaker knew you were coming! (valuable, visible, clear, quick-wins) –Yes…Tune it to your context(noticeable, evident, contributive) –Well…Great talk but… (small, marginal)
  • 16. 16 © Polteq Test Services B.V. www.polteq.com Define “Term” •When will it help you? –Now(perfect for your current project!) –Within a few weeks(perfect for your next project) –Within a few months(perfect for the next step in your career) –Never(nice talk, but…)
  • 17. 17 © Polteq Test Services B.V. www.polteq.comDefine “Investment” •What investment is required? –Free(what are you waiting for?) –Low(buy the “book” and read it) –Medium(go to the training days!) –High(training, consulting, tooling, …)
  • 18. 18 © Polteq Test Services B.V. www.polteq.comDefine “Ease of Implementation” •How easy is it to do? –Just do it –Instruct / Train / Support(with a little help you can do it) –Major change(different then you’ve always done it) –Force(only if they make me do it)
  • 19. 19 © Polteq Test Services B.V. www.polteq.com Improvement possibilitiesin line with your ambitions and potential Ideal possibilities (potential silver bullets) Term Impact Investment Ease of implementation Now Wow! Free Just do it
  • 20. 20 © Polteq Test Services B.V. www.polteq.comSelect yourimprovement possibilities Well, yes, but… •Don’t focus on term only –A career is a long term effort! •Invest in yourself –Your company pays for your training & conferences, but you are the major investor yourself! •Do the hard things first –Major steps forward are the hardest, but most rewarding! •If you had the “Wow!” experience, you’re one of the lucky few –But you will always have several “yes’s”
  • 21. 21 © Polteq Test Services B.V. www.polteq.com My list of improvements •Will be based upon –What is the message the presenter is sending? –What is “special” about the presentation? –Does it have any “instant value”? –What’s in it for me? –…
  • 22. Ruud Teunissen Polteq Test Services BV –The Netherlands ruud.teunissen@polteq.com -http://www.polteq.com
  • 23. Ruud Teunissen Polteq Test Services BV –The Netherlands
  • 24. 24 © Polteq Test Services B.V. www.polteq.comAbout the speaker Ruud Teunissen Polteq Test Services, The Netherlands In the testing world since 1989, Ruud Teunissen has held numerous test functions in different organizations and projects: tester, test specialist, test consultant, test manager, etcetera. Ruud is co-author of Software Testing -A Guide to the TMap®Approach and is a frequent speaker at (inter)national conferences and workshops. He was a member of the program committee for Quality Week Europe and EuroSTAR. Ruud is currently Manager Operations and International Test Consultant at Polteq Test Services BV. TPA®and TMap®are registered trademarks of Sogeti