Euro Consulting EMEA, Professional & Expert Services.

1. “On Demand IT Solutions”

2. Contents
“On Demand IT Solutions”
Euro Consulting EMEA • i
Euro Consulting EMEA
• What Do We Do? 1
• Euro Consulting EMEA, On Demand IT Solutions.
Introduction 2
About Us 3
• Euro Consulting EMEA, Professional & Expert Services. 4
Maximo Asset Management 5
TRIRIGA Intergrated Workplace Management System 6
Business Intelligence 7
CRM Customer Relationship Management 8
ECM Enterprise Content Management 9
ERP Enterprise Resource Planning 10
Billing Solutions 11
ETRM Energy Trading & Risk Management 12
• Total iGaming Business & IT Solutions On Demand 13
iGaming Solutions Introduction 13
iGaming Business Consultancy 14
iGaming White Label Consultancy 14
iGaming IT Solutions Consultancy 15
• Euro Consulting EMEA Office Locations 16
Head Office United Kingdom 16
Netherlands 17
Malta 18
• Our Clients & Partners 19
• Contact Us 20

3. • IBM Maximo Asset Management
• IBM TRIRIGA
• Oracle Business Intelligence Enterprise
• Energy Trading & Risk Management
• Enterprise Content Management
• Customer Relationship Management
• Billing Solutions
• Enterprise Resource Planning
• Oracle Training University
• Oracle RighNow Specialists
• iGaming Business Solutions
• iGaming White Label Consultancy
• iGaming IT Solutions
At Euro Consulting EMEA, our aim is to ensure the success of EVERY project, We work with clients
to help with the delivery of their project, through providing Professional and Expert Services,
working with you to define simple or complicated enterprise solution architecture, world Class
development, and being on-hand to provide best in class support when you really need it.
What Do We Do?
“On Demand IT Solutions”
Euro Consulting EMEA • 1

4. Euro Consulting EMEA focuses exclusively on the success of companies
deploying enterprise Applications and technology. Our experts deliver on
Euro Consulting’s commitment: to ensure that you benefit from a trusted
lifetime partnership with Euro consulting and to help you achieve your
business goals not only for now however also for the future.
We offer a unique focus on many different application and technology
initiatives by combining leading expertise, broad coverage, global reach,
and a flexible delivery model, which is designed for the needs of each
client. At Euro Consulting EMEA, our aim is to ensure the success of
EVERY project, We work with clients to help with the delivery of their
project, through providing Professional and Expert Services, working
with you to define simple or complicated enterprise solution architecture,
world Class development, and being on-hand to provide best in class
support when you really need it.
We have a strong portfolio of System Integration offerings to provide
increased added value for clients, as well as a source of better growth
and profitability. Our enhanced distributed delivery model has quality,
scalability, predictability and flexibility at low price point, and we have a
strong onshore and offshore presence from both our “Advanced Oracle
Service Centre” (AOSC) and IBM Maximo Centre of Excellence based out
of our Edinburgh, Malta and Netherlands offices.
“We pride ourself on the expert knowledge of its
staff, the quality of its deliverable’s, value-add tools,
methodologies and processes and the open, honest
and trusting relationships established over the years
with our clients and partners alike, this is vitally
important for us in such a niche market.”
Introduction
Euro Consulting EMEA • 2

5. “Our approach is relationship driven – we
regard ourselves both as consultant and
partner, and geared to provide you with
positive outcomes at all stages of our
relationship.”
Euro Consulting EMEA is a leading IT Consulting and business services organisation. It provides business consulting, system integration and IT system support. Euro
Consulting works closely with its customers to understand their IT needs, enabling change that increases their efficiency & productivity by applying our deep industry
knowledge in the relevant areas.
Globally we have built an established ECM, Oracle, EAM and Telecom Networks capability (including document and record management) delivered through our European
practices (including UK) linked via an international network. Our network of almost 15,000 specialists world-wide and our legacy of over 100 completed projects to date,
we are recognised as a specialist for all major enterprise applications that are available on todays competitive market.
Our Oracle Practice is very specific to the Industry sectors we specialise in, over the years we have built an Oracle Competence Centre with expertise with Siebel CRM,
OBIEE, Oracle Database. SOA Architecture, Fusion Middleware, Customer Data Integration (CDI) and the only Competence Centre in the UK with experienced CC&B
(formally Cordaptix) and lodestar MDM expertise. With the level of expertise we feel we have created a ONE Stop Shop for services, which is a unique service to offer our
clients today.
About Us
Euro Consulting EMEA • 3

6. Professional & Expert Services
IBM Maximo
Asset Management
IBM TRIRIGA
Intergrated Workplace
Management System (IWMS)
Business Intelligence
Oracle Business Intelligence Enterprise Edition
Oracle Business Intelligence Health-Check
iGaming Business & IT Solutions
Total iGaming Business & IT Solutions
On Demand
Billing
Solutions
CRM
Customer Relationship
Management
ERP
Enteprise Resource
Planning
ECM
Enteprise
Content
Management
ETRM
Energy Trading
& Risk Management
“On Demand IT Solutions” Euro Consulting EMEA • 4

7. MaximoAsset Management
“We are proud to employ some of the most
skilled Maximo developers in the world.
With us you can expect efficient delivery
and World-class results.”
IBM® Maximo® Asset Management is an integrated productivity tool and database that helps you manage
all of your asset types on a single software platform accross multiple Industry sectors. Built on a service-
oriented architecture (SOA), Maximo Asset Management delivers a comprehensive view of all asset types,
their conditions and locations, and the work processes that support them, to provide you with optimal
planning, control, audit, and compliance capability. By using the Maximo Asset Management user interface,
you can establish key performance indicators (KPIs) to monitor asset conditions and trigger automated action
based on changes. You can create, assign, monitor, notify, and report on key process components such
as work orders, service desk tickets, and purchase orders, including status, from start to finish.This asset
management software provides insight for all of your enterprise assets, their conditions and work processes,
for better planning and control.
• Manages asset deployment, specifications, monitoring, calibration, costing and tracking from a single system.
• Provides enterprise asset management software for long and short-term planning, preventive, reactive and condition-based
maintenance, schedule management, resource optimization and key performance indicators.
• Plans inventory to meet maintenance demand, making the right parts available at the right location when needed.
• Manages vendor contracts with comprehensive support for purchase, lease, rental, warranty, rate, master, blanket and user-defined
contracts.
• Aligns service levels with business objectives by defining service offerings and establishing service level agreements (SLAs).
• Adapts to changing business requirements and connects with other enterprise systems through a flexible business process
configuration platform and scalable service oriented architecture.
Euro Consulting EMEA • 5

8. TRIRIGAIntergrated Workplace Management System
Euro Consultant EMEA offer a unique focus on many different application and
technology initiatives by combining leading expertise, broad coverage, global reach,
and a flexible delivery model, which is designed for the needs of each client.
IBM’s solution for workplace data integration is IBM®TRIRIGA®. This solution
provides an integrated workplace management system (IWMS).
IBM®TRIRIGA® integrates functional models across:
• Real Estate
• Capital Projects,
• Facilities Space Management,
• Facility Maintenance
• Environmental & Energy Management
“Euro Consulting EMEA is an IBM® Business Partner and offer the full TRIRIGA® suite of products. Offering
professional and expert, business and technical support services, Euro Consulting EMEA will successfully
implement a solution designed to the client’s specific requirements. The TRIRIGA Solution optimises your
enterprise, by managing your workspaces to the highest efficiency.”
Euro Consulting EMEA • 6

9. Business IntelligenceEuro Consulting EMEA’s “Oracle BI (Business Intelligence) Health-Check” delivers a thoroughgoing and sufficient assessment of a BI Implementation from a technical
and a practical perspective. Working solely on the Oracle Business Intelligence product stack, our BI Architects are widely recognised as some of the top OBIEE, OBI
Applications and ODI architects in Europe. Our Oracle BI Health-Check will assure the complete Business Intelligence product stack, from the end user Dashboards and
Reports through to the underlying Data-Warehouse.
Our experts deliver on Oracle’s commitment to ensure that you benefit from a trusted lifetime partnership with Euro Consulting. Euro Consulting EMEA is one of Europe’s
most experienced Business Intelligence consulting firms and is primarily focused on assisting clients in achieving a significant return on their Business Intelligence
investments.
“Euro Consulting EMEA’s Business Intelligence
Services. Delivering detailed and thorough
analyitics of your business.”
Euro Consulting EMEA • 7

10. CRM Customer Relationship Management
Euro Consulting EMEA can assist you in implementing the very latest in CRM technology or in
developing a proven CRM technology solution that is new to your company environment. As a leading
Oracle Certified Partner, our extensive experience allows us to deliver best-in-class advice, feasibility,
implementation and support, ensuring you get the most out of your CRM investments. Whilst we focus
on delivering premium CRM Services to our clients, we also look to add value to your CRM investments
by increasing Return on Investment and lowering Total Cost of Ownership.
Our CRM consultants are highly trained, highly skilled and experienced across numerous vertical
markets; our knowledge extends to mixed database and application environments and with over 20
European consultants it is likely that the challenges you face in your next project have already been
successfully met by one or more of our team in the past.
Our Oracle Consultancy services range from delivering CRM application health checks to assisting in
the implementation of your CRM migration or CRM upgrade. They also include project scoping, design
services, business intelligence, disaster recovery, application/database security and application
support. We now cover over 80% of Oracle’s ever growing portfolio of technologies.
“At Euro Consulting We are often called in to
work alongside other Large consulting Firms
(especially Siebel-implementation consulting
firms) that are inadequately skilled or too
expensive. Our clients identify the problems
around on implementations and seek our advise
from our CRM Experts. Our Professional and
Expert Services are from time acquired by Oracle
Consulting to inject real product or Industry
Specific experience. With 10 years actual Hands
on experience we are your CRM Partner.”
Euro Consulting EMEA • 8

11. ECM Enterprise Content Management
“Euro Consulting EMEA is the market leader in
providing end-to-end Enterprise Content and Document
Management services to clients across the globe. We work
with together with our clients to develop ECM strategies
and implement these accordingly.”
Euro Consulting EMEA has worldwide professionals who
can design, manage, implement, upgrade and outsource
solutions across multiple ECM products.
Content Management has many facets including enterprise
content management, web content management
(WCM), content syndication and digital or media asset
management. Enterprise content management is a vision,
a strategy, or even a new industry, but it is not a closed
system solution or a distinct product. Therefore, along with
DRT (Document Related Technologies) or DLM (Document
Lifecycle Management), ECM can be considered as just one
possible catch-all term for a wide range of technologies.
Euro Consulting EMEA • 9

12. ERPEnterprise Resource Planning
“We have a network of worldwide best in field professionals who can
design, manage, implement, upgrade and outsource solutions across
multiple ERP products.”
EuroConsultingEMEAhasworldwideprofessionalswhocandesign,manage,implement,upgradeandoutsourcesolutionsacrossmultipleERPproducts.
ERP, Enterprise Resource Planning, is principally an integration of business management practices and modern technology. Information Technology
(IT) integrates with the core business processes of a corporate house to streamline and accomplish specific business objectives. Consequently, ERP is
an amalgamation of three most important components; Business Management Practices, Information Technology and Specific Business Objectives.
In essence an ERP is a massive software architecture that supports the streaming and distribution of geographically scattered enterprise wide
information across all the functional units of a business house. It provides the business management executives with a comprehensive overview of
the complete business execution, which in turn influences their decisions in a productive way. At the core of ERP is a well managed centralized data
repository which it acquires information from and supplies information into the fragmented applications operating on a universal computing platform.
Euro Consulting EMEA • 10

13. Billing
“With over 7 years solid Customer Care & Billiing (CC&B) delivery expertise.
Our CC&B competence centre is the largest in Europe providing some the
best-experienced consultants available worldwide.”
Euro Consulting EMEA has worldwide professionals who can
design, manage, implement, upgrade and outsource solutions
across multiple Billing and Meter data management products.
The support will include, but will not be limited to:
• Planning and estimating large scale Customer Care
& Billiing (CC&B) projects
• Advising sales and delivery teams on functionality,
and be able to offer advice on key project
functional and technical decisions, either at the
proposal or implementation stages
• Support design and configuration of system and
enhancements
• Conducting Quality Assurance reviews
In addition to this project support we provide Oracle CC&B and
MDM delivery Expertise. We play a key role in identifying and
developing Oracle CC&B-related assets, to strengthen your
business
At Euro Consulting EMEA we are the only consultancy services
organization who have over 7 years solid CC&B delivery
expertise. Our CC&B competence centre is the largest in
Europe providing some the best-experienced consultants
available worldwide.
Euro Consulting EMEA • 11

14. ETRMEnergy Trading & Risk Management
Euro Consulting EMEA is a leading OpenLink and Murex consulting company providing system selection, implementation, integration
and managed support services for clients in the Capital Markets and Commodities sectors. Euro Consulting EMEA prides itself on the
expert knowledge of its staff, the quality of its deliverable’s, value-add tools, methodologies and processes and the open, honest and
trusting relationships established over the years with our clients and partners alike, this is vitally important for us in such a niche market.
On the other hand, we also can dedicate our first-class procurement team to source and utilize their market knowledge to draw
consultants who either have previously worked with us or with one of our partners to join existing teams for set periods.
“We are a leading OpenLink and
Murex consulting company working
with a number of major Uk &
European clients in the Capital
Markets and Commodities sectors.”
Euro Consulting EMEA • 12

15. iGaming Business Consultancy:
• Audit Services
• License Compliancy
• Gaming License Application Assistance
• iGaming Business Planning
• Affiliate Management Consultancy
• CRM Business Consultancy
• CRM Project Management
• Marketing Business Consultancy
• Marketing Project Management
• Cashier/ Payment System Consultancy
• Multi Language Contact Centre
Customer Service Support 24/7
• Executive Placement
• Business Staffing Support
• White Label iGaming Setup
• Risk Management
• Payroll Services
• Accountancy 5% Fixed Corporation Tax Model
• Company Set up
• Staffing/Payroll Services
iGaming IT Consultancy:
• CRM “Igaming On Demand
”Platform For Sales & Customer Service
“Oracle RightNow” “Oracle Fusion CRM”
“Oracle CRM On Demand”
• Integrated Marketing “iGaming On Demand” Platform
• Website Design & Hosting Services
• iGaming Business Intelligence Platform “Oracle OBIEE”
• iGaming ERP Platform “ Oracle Fusion Applications”
“Oracle Financials”
• CRM and Marketing Project Management
• On Demand iGaming Technical
Professional & Expert Services
• Mobile iGaming Development for OSX & Android
• Smart TV iGaming Development
• Infrastructure Consultancy
• Cisco “Plug and Play” VOIP
International Telephone System
• CRM Live Chat Solution “Oracle RightNow”
• SMS Worldwide Marketing all Networks
iGaming
Solutions
iGaming Business & IT Cosultancy
“Total iGaming Business & IT Solutions On Demand” Euro Consulting EMEA • 13

16. Euro Consulting EMEA offers end to end White Label Consultancy and set up for entrepreneurs,
we pride ourselves as being the most efficient companies in European and US markets,
focusing on customer satisfaction, security and most importantly ROI.
We can offer some of the best iGaming platforms, skins and the best available games available
in todays very competitive market for casino, skill games, bingo, poker and sports betting. At
Euro Consulting EMEA we give you the consultancy to make the correct decision based on our
years of experience in the iGaming industry, we can guarantee the best possible deal for your
investment, ensuring your time is not wasted speaking to multiple White Label Companies.
Euro Consulting EMEA compliance consultancy offers you outsourced regulatory-compliance support services specified for the iGaming sector. Through our full-fledged
iGaming Department we provide a ‘one-stop shop’ service to our clients. Although principally engaged in assisting clients to obtain gaming licenses in Malta and to
comply with the remote gaming regulations in Malta, Euro Consulting offers its clients other consultancy and advisory services which include legal, taxation, accounting,
payroll, recruitment and auditing services (finance and IT).
As a consultancy firm it is our responsibility to continuously follow any change of regulations that the LGA (Lotteries and Gaming Authority) issue in order to assure that
our client’s application process will run smoothly which will be ensured by our qualified law consultants. We work closely with you, first to establish your needs, and then
to provide tailored, practical solutions.With over 10 years experience within the IT industry we can offer our clients a best in class IT solutions designed specifically for
the igaming industry which meets LGA (Lotteries and Gaming Authority) standards.
iGaming Business Cosultancy
Euro Consulting EMEA • 14
iGaming
Solutions
iGaming White Label Cosultancy

17. “Total iGaming IT Solutions On Demand”
RTN
Oracle RightNow
CRM
Oracle CRM Fusion
Analytics Cloud Service
Chat Cloud Service
Email Mgmt Cloud Service
Dynamic Agent Desktop
Oracle Communications
Social Experience
Built In Analytics
Customer Master
Sales
Incentive Compensation
Mobile & Outlook Integration
Territory & Quota Mgmt
KPI, Dashboard & Extensibility FW
Marketing
RTN
Marketing
Euro Consulting EMEA
Marketing
CRM Fusion
Marketing
Oracle Fusion ERP Data Warehouse
Financials • Procurement & Spend • Supply Chain & Order Mgmt • Human Resource • Projects
OBIEE
Oracle Business Intelligence
Enterprise Edition Suite
•“Out of the box”IT Package
• No Customisation Required
• No Infrastucture Required
• No Infrastucture Cost
• Fixed Implementation Cost
Euro Consulting EMEA is an Oracle Gold Partner and are offering our ‘Total iGaming IT Solutions On Demand’ industry solution
designed specifically to maximise Business Development and Customer Relationship Management for your iGaming company.
Euro Consulting EMEA have successfully launched an ‘out of the box’ solution for the iGaming industry that requires no or
little configuration, no infrastructure or support costs. Our iGaming solution covers CRM, Live Chat, Marketing and a Business
Intelligence platform from Oracle’s best of breed product stack.
We offer a unique focus on many different application and technology initiatives by combining leading expertise, broad coverage,
global reach, and a flexible delivery model, which is designed for the needs of each client. Our Industry solution increases time to
market, reduce costs, and deliver a competitive edge.
Euro Consulting EMEA • 15

18. United Kingdom
Euro Consulting EMEA Head Office,
23 Blair Street, Edinburgh, EH1 1QR, UK
“On Demand IT Solutions”
HEAD OFFICE
UNITED KINGDOM
EDINBURGH
Euro Consulting EMEA • 16
Euro Consulting EMEA Office Locations

19. Netherlands
Euro Consulting, EMEA, Leeuwerikplein
101, 144HZ, Purmerend, Holland
“On Demand IT Solutions”
NETHERLANDS
Euro Consulting EMEA • 17
Euro Consulting EMEA Office Locations

20. Malta
Euro Consulting EMEA, 104 Old College
Street, Sliema, SLM 1377, Malta, EU
“On Demand IT Solutions”
MALTA
Euro Consulting EMEA • 18
Euro Consulting EMEA Office Locations

21. Pharmaceutical
Oil, Gas, Energy & Utilities
Finance
Manufacturing
Hospitality
Transport
Telecom
“On Demand IT Solutions” Euro Consulting EMEA • 19
Our Clients &
Consulting Partners
Our Consulting Partners

22. © copyright Euro Consulting EMEA
Produced in Malta, EU, 2013
All Rights Reserved
Euro Consulting EMEA and the Euro Consulting EMEA logo are trademarks or
registered trademarks of International Business.
Other company, product and service names may be trademarks or service
marks of others.
References in this publication to Euro Consulting EMEA productsor services
do not imply that Euro Consulting EMEA intends to make them available in all
countries in which Euro Consulting EMEA operates.
Euro Consulting EMEA
Head Office (UK): +44 (0)131 220 2820
Malta Office: +356 2778 0717
e: info@euroconsulting-emea.eu
w: www.euroconsulting-emea.eu
facebook.com/euroconsultingemea
twitter.com/eu_consulting
United Kingdom
Euro Consulting EMEA Head Office,
23 Blair Street, Edinburgh, EH1 1QR, UK
Netherlands
Euro Consulting, EMEA, Leeuwerikplein
101, 144HZ, Purmerend, Holland
Malta
Euro Consulting EMEA, 104 Old College
Street, Sliema, SLM 1377, Malta, EU

23. “On Demand IT Solutions”
Professional and Expert Services