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High Performance
Digital Marketing
     Strategy
    Faux Strategy, Simple Strategy
 & High Performance Digital Strategy:
  The Difference and Why it Matters

               By Niall McKeown
             twitter: @niallmckeown
What is Strategy?


“A strategy is a plan of action designed to
         achieve a specific goal”
What is Strategy?
“Strategy comes from identifying one or two
 critical issues in the situation – the pivotal
points that can multiply the effectiveness of
effort – and then focusing and concentrating
        action and resources on them”



                                2011 Financial Times
                                 and Goldman Sachs
                                Business Book of the
                                        Year
What is Strategy?


       Guiding
        Policy



            Coherent
Diagnosis
             Action
What’s Not Strategy?
What’s Not Strategy?
“We shall increase our   Operational         “We shall use social
     sales by 20%        Effectiveness       media to better
 We will increase our                        service our clients”
 page impressions by
  10,000 per month”
                                         !
What is Strategy?

  In the absence of strategic planning,
 marketers focus on trappings, ignoring
theory and the true substance needed to
   identify and resolve the situation.


                              B. Charles Ames

                           “Trapping vs Substance
                           in Industrial Marketing




                               Written 1970
Strategy Trippy Uppy

         Know
        Yourself




        Available
        Resources
Critical Issue
   Booking.com vs Own Site
 Facebook                    Twitter
             LinkedIn
                                       Pintrest
Pay Per Click Advertising
                                 Website Design

               Display Advertising
 Email Marketing
         Search Engine Optimisation
                                    Third Party Sites
  Own Booking Engine               (e.g. booking.com)
B
B
Farmedia
Clinical Trial Supply   News                  Clinical Technologies   Login             Analytical Services
 Chemical Development    Biomarker Discovery   Pharmaceutical          Biocatalysis      Discovery
 Commercial Services     API Dev Manufacture   Events                  Resource Centre   Sitemap
 QB Premium




                                        0                 1                   2                     3          4




Visitor Traffic Oct 2011
Careers           About & Contact       Clinical Trial Supply   News                  Clinical Technologies
 Login             Analytical Services   Chemical Development    Biomarker Discovery   Pharmaceutical
 Biocatalysis      Discovery             Commercial Services     API Dev Manufacture   Events
 Resource Centre   Sitemap               QB Premium




                                         0                17.5               35                   52.5         70




Visitor Traffic Oct 2011
Attribution Modeling




 First Click             Linear         Last Click




Position Based                          Time Decay
1% Conversion Rate


 •220 Clicks
 •€138

 •With 1% conversion




 = 2 sales
 = €69 per sale
Background   Cot Mattress is the dominant search term used
             in the UK.
High Performance Digital
   Marketing Strategy

        By Niall McKeown
         @niallmckeown
     nmckeown@ionology.com

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High Performance Digital Strategy | Niall McKeown | iON

  • 1. High Performance Digital Marketing Strategy Faux Strategy, Simple Strategy & High Performance Digital Strategy: The Difference and Why it Matters By Niall McKeown twitter: @niallmckeown
  • 2.
  • 3. What is Strategy? “A strategy is a plan of action designed to achieve a specific goal”
  • 4. What is Strategy? “Strategy comes from identifying one or two critical issues in the situation – the pivotal points that can multiply the effectiveness of effort – and then focusing and concentrating action and resources on them” 2011 Financial Times and Goldman Sachs Business Book of the Year
  • 5. What is Strategy? Guiding Policy Coherent Diagnosis Action
  • 7. What’s Not Strategy? “We shall increase our Operational “We shall use social sales by 20% Effectiveness media to better We will increase our service our clients” page impressions by 10,000 per month” !
  • 8. What is Strategy? In the absence of strategic planning, marketers focus on trappings, ignoring theory and the true substance needed to identify and resolve the situation. B. Charles Ames “Trapping vs Substance in Industrial Marketing Written 1970
  • 9. Strategy Trippy Uppy Know Yourself Available Resources
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  • 12. Critical Issue Booking.com vs Own Site Facebook Twitter LinkedIn Pintrest Pay Per Click Advertising Website Design Display Advertising Email Marketing Search Engine Optimisation Third Party Sites Own Booking Engine (e.g. booking.com)
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  • 18. Clinical Trial Supply News Clinical Technologies Login Analytical Services Chemical Development Biomarker Discovery Pharmaceutical Biocatalysis Discovery Commercial Services API Dev Manufacture Events Resource Centre Sitemap QB Premium 0 1 2 3 4 Visitor Traffic Oct 2011
  • 19. Careers About & Contact Clinical Trial Supply News Clinical Technologies Login Analytical Services Chemical Development Biomarker Discovery Pharmaceutical Biocatalysis Discovery Commercial Services API Dev Manufacture Events Resource Centre Sitemap QB Premium 0 17.5 35 52.5 70 Visitor Traffic Oct 2011
  • 20. Attribution Modeling First Click Linear Last Click Position Based Time Decay
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  • 27. 1% Conversion Rate •220 Clicks •€138 •With 1% conversion = 2 sales = €69 per sale
  • 28. Background Cot Mattress is the dominant search term used in the UK.
  • 29.
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  • 35. High Performance Digital Marketing Strategy By Niall McKeown @niallmckeown nmckeown@ionology.com