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Content Creation in Social Media
Kelley Brown, Director of Social Media, BP America
June 10, 2014
1.  aimed at an audience
2.  matched to a platform
3.  triggered by an event
4.  aligned with a business objective
5.  represents the brand
The Elements of Good Content
2Credit: Percolate
1.  aimed at an audience
2.  matched to a platform
3.  triggered by an event
4.  aligned with a business objective
5.  represents the brand
The Elements of Good Content
3Credit: Percolate
Audience
4
Aligning content to an audience
5
1.  aimed at an audience
2.  matched to a platform
3.  triggered by an event
4.  aligned with a business objective
5.  represents the brand
The Elements of Good Content
6Credit: Percolate
Platforms
7
1.  aimed at an audience
2.  matched to a platform
3.  triggered by an event
4.  aligned with a business objective
5.  represents the brand
The Elements of Good Content
8Credit: Percolate
External or Internal Force
9
Conversation
Trends
Audience
Interests
Business
Priorities
Event triggers
10
1.  aimed at an audience
2.  matched to a platform
3.  triggered by an event
4.  aligned with a business objective
5.  represents the brand
The Elements of Good Content
11Credit: Percolate
12
Objectives
Business
Objective
Communications
Objective
Content
Objective
Content Objectives
13
1.  aimed at an audience
2.  matched to a platform
3.  triggered by an event
4.  aligned with a business objective
5.  represents the brand
The Elements of Good Content
14Credit: Percolate
Bringing it all together
15
https://www.youtube.com/
watch?v=cq8ENrkh5Aw
Creating good content requires…
16
Listening Planning Creating Responding
Optimize & iterate
17
Listening
•  Ask questions
•  Analyze trends
•  Internal Awareness
Listening in action
18
Listening in action
19
20
Planning
•  Calendar
•  The unplanned
•  Balance
Planning in action
21
22
Content
•  Co-creation
•  Care/Share
•  Variety
Content in action
23
Content in action
24
25
Response
•  Resources
•  Protocol
•  Voice
Response in action
26
Optimize and iterate
27
Listening Planning Creating Responding
Optimize & iterate
28
Join the conversation

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