4. “Engaged employees work with passion and feel a profound connection to
their company. They drive innovation and move the organization forward.”
“Not engaged employees (we use “unengaged” on our map) are
essentially checked out. They’re sleepwalking through their workday
putting time — but not energy or passion — into their work.”
“Actively disengaged employees aren’t just unhappy at work; they’re busy
acting out their unhappiness. Every day, these workers undermine what
their engaged coworkers accomplish.”
Your modern digital workplace
Gallup / Harvard Business Review, 2013
ENGAGEMENT
5. Gallup / Harvard Business Review, 2013
Your modern digital workplace
ENGAGEMENT
7. Your modern digital workplace
"I’m heard“
"I’m effective"
"I'm included“
"I'm valued"
“I’m growing”
EMPOWERMENT
8. Your modern digital workplace
A set of perceptions that employees have about their experiences at work
in response to their interactions with the organization.
10. Your modern digital workplace
1. Still trying to understand which way to go
2. Got a plan, made a start
3. Pretty much there – feeling good
A quick poll: where are you on your digital workplace journey?
11. Your modern digital workplace
“A business strategy for promoting employee effectiveness and
engagement, using a more consumer-like digital environment”
Gartner
15. Your modern digital workplace
o What’s my leave balance?
o When does this client’s contract end?
o Book me a meeting for 1pm
o How much did this client spend with us last year?
o What are the flights to Sydney tomorrow?
Productivity:
Virtual
Assistants
I’MEFFECTIVE
30. Your modern digital workplace
Summary:
• Employee Experience is critically important
• A modern digital workplace is an essential part of EX
• Identify your business objectives
• Design the experience
• Identify what you’ve got, what you need
• Prove the value