1. CV FOR EMMANUEL DAKA
Address: 349 Peterman Road Waterfalls, Harare, Mobile: +263783913329
Email: emmanueldaka@gmail.com
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Brief Summary
I am a results-drivenITprofessionalwith extensiveexperience inengineering,administrationand
supportof information systems.In-depthexpertiseinthe implementation, analysis,optimization,
troubleshootinganddocumentationof LAN/WAN network systems. Ihave 5years’experience in
diagnosingcomplexproblemsandconsistentlydeliveringeffective solutions.
Familiarity
OS WindowsServer2012, Windows(XP,Vista,7,8, 10), MS-DOS, UNIX (SCOUnixWare
7.1.1), Linux (CentOS 5.6)
Hardware Routers-Switches-Hubs,IPBX Switches,Firewalls,SATA hardrives,Backups,NetGearDSL
and HDSL modems
Software Team Viewer,Norton Antivirus, AviraAntivirusProfessional,MSOffice (2010,360),
Outlook (2007, 2010), FTP,Telnet,Ping Utilities,Norton Utilities,CorelDraw,Photoshop,
Serif Draw
Networking DNS,WINS,DHCP,TCP/IP,SNMP,SMTP,VPN,FTP,IMAP,POP3,HTTP
PROFESSIONAL EXPERIENCE
Baphalali Swaziland Red Cross Society (Swaziland)
Baphalali Swaziland RedCrossSocietyisamemberof the InternationalRed CrossSocietyservingin
Swaziland. The Baphalali Swaziland Red Cross Society focuses on aiding people in need in various
parts of Swaziland.
Network Technician 22/02/2006 – 04/04/2007
ImplementTCP/IPcore networkingservicesusingWindows NT,DHCP,WINS andDNS, Supportfor
usersand applications.Managing backups for1 terabyte of data.
Accomplishments:
 Streamlinedsuccessful integration of networksandsystems.
 Initiatedmultiple technical projectsthatimproved performance andfunctionality
 Providedsupportforall serverandclientmachines.
HeadhuntersINC ResourcesRecruitmentAgency (Zimbabwe)
A leadinghumanresourcesagencywithbranchesinZimbabwe andBotswana.
SystemAdministrator 25/08/2007 – 22/10/2009
Performeddatabase andsystemadministrationforanetwork with12 employees.Managed aserver
inan active directoryenvironment, ensuringthatithas 100% uptime.Provided troubleshooting
assistance with networks,web servicesandmail services

2. CV FOR EMMANUEL DAKA
Address: 349 Peterman Road Waterfalls, Harare, Mobile: +263783913329
Email: emmanueldaka@gmail.com
2 | P a g e
Tanroy Engineering(Zimbabwe)
A leadingengineeringcompany specializinginthe manufacturingof millingandgrindingmachines
SystemAdministrator 02/11/2009 – 15/07/2011
MaintainedaUNIX systemandperformedregularbackupsandmade sure thateverythingwas
runningsmooth.
Accomplishments:
 Install,configure administerandupgrade the networkhardware andsoftware.
 Monitorand maintainthe NT/Unix equipment.
 Identifyandsolve the problemswithhardware orsoftware.
 Make weeklybackups.
 Monitorworkstationsandperipherals.
NelsoftCommunication(SouthAfrica)
A leadingcompanythatsalescomputerhardware andnetworking peripherals
SystemAdministrator and Hardware Support Technician 25/09/2011
 Install,configure andmaintainsoftware andhardware onMicrosoftWindows systems
 Identifyproblemsandsolve them
 Provide technical supporttoclients.
 Offersupportanddata validationtothe customers.
Seagle Telecom(SouthAfrica)
Is a leadingITand telecommunicationscompanybasedinChinathatprovidessolutionsforICTand
VIOP technologies.Eagle TelecomisalsoapartnerwithHuawei,doesthe installationof Huawei
productsthat include routers,switches,IPBXs andIPphones etc.
IT Support 11/03/2012 to 22/03/2014
Duties
Managing andprovidingsupportandmaintenance forvariousprojects thatinclude
1. SinosteelInternational
2. FAW vehicle manufacturing (ITInfrastructureProject)
3. StategridCorporationof China(SGCC)
4. Bank of China(BOC)
5. Embassyof China
Tasks:
 Doingmaintenance,remotesupport andcallouts
 Providingbettersolutionsif the clientisfacingproblems
 Implementationof ITinfrastructure thatinclude Lanswitchesandrouters,modems
and otherrelatedhardware
 Documentationof the client’snetwork
 To make sure the implementationof ITinfrastructure isdone accordingtothe
standardsand regulationssetbythe vendorormanufacturerof the products.
 Testingof systemsforthe clients.
 Performingbackups forthe clientof all importantdata.
 I alsoservedasa supervisorforjuniortechniciansandsubcontractors

3. CV FOR EMMANUEL DAKA
Address: 349 Peterman Road Waterfalls, Harare, Mobile: +263783913329
Email: emmanueldaka@gmail.com
3 | P a g e
 Orderingequipmentonbehalf of ourclients
 Making sure that a jobcard issignedoff once taskiscomplete
 Sendingweeklyandmonthlyreportstothe clientsaboutthe state of workbeing
done.
 Workedwiththe projectmanagerto insure thatall technical documentswere signed
off once task iscomplete
 InstallingCat6E Ethernetcabling,patchpanel andnetworkpointsforclients.
EDUCATION/CERTIFICATIONS
Diploma in Networking& PC Engineering(BCE) London 06/06/2005 - 28/11/2005
A+ (PcSupport Technician) 10/02/2004 - 30/04/2004
LCCI BusinessPractice Level 2 05/02/2003 - 24/08/2003
DETAILSANDINTREREST
Personal details:
Date of Birth : 25/08/1981
ID : 63 1112758C 15
Nationality : Zimbabwean
Gender : Male
Marital Status : Single
Languages : English
InterestsandPastimes: ReadingTechnologyrelatedmagazines,travellingandsurfingthe web.
REFERENCES
DarlingtonHukuimwe (OperationsManager)-HeadhuntersINCResourcesRecruitmentAgency
dhukuimwe@yahoo.com
Sam (ITManager)-NelsoftCommunications +2773 195 6844
AthenaMatchona (ProjectManager) – Seagle Telecom+27726333995