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My Time With Quicken Loans
May 16, 2016 – August 5, 2016
Outcomes
• Review daily tasks and responsibilities
• Share my projects and accomplishments
• Reflect on areas I exceed expectations within my
internship
• Recap of my growth
Tasks and Responsibilities
 Taking notes
 Sending quizzes
 Room maintenance – ordering drinks
 Creating excel attendance sheets
 Meeting Requests
 Eye in the Sky
 Shadowing Game Films (learning the business)
Tasks and Responsibilities
 Attending intern events (MBA intern events; Pulse intern
classes; ISMs Day; Jumpstart; Internpalooza)
 Zoom Calls
 Soft Skills
 Weekly Recaps
 Lift Off Decorations
 Closing loops to ensure team expectations are met
 Certifications
 Updates and emails
 Call Clips
 Leadership
Certifications
Call Clips
Leadership
Emailing the other interns on the 14th floor five LN’s to clip a day
Leadership
Taking the initiative to train Tim Birkmeirer’s interns
We’ll figure it out.
https://vimeo.com/172436030/2f9ba8485e
https://vimeo.com/175593078/4db045626a
It’s not about WHO is right, it’s about WHAT is right.
MBA Big Rock: Referral
One Greatness Interns #OGInterns2016
 Zoom Calls
 Decorating for Lift Off
 Intern Manual
 School Supplies Drive
We’ll figure it out.
Team Outing – The Handlebars Detroit
Reminder: Handlebar Team Outing is TOMORROW!
Looking forward to seeing you!
Just a friendly reminder that the HandleBar Detroit event is
tomorrow!
We will be meeting at 228 Gratiot (across the Z Garage) at
5:15!
If you haven't already, please print out and sign the waiver! Either bring it with
you or email it to Amy Wise prior to the event.
We will be meeting at 228 Gratiot
(across the Z Garage) at 5:15!
Responsibilities included: organizing seating charts,
collecting RSVP’s, planning activities, and emailing
invitations, meeting requests, and reminders!
Activities for Team Outing
Selfie Scavenger Hunt Pretzel Necklaces
Fam
One Greatness Hype Video
https://vimeo.com/175579462
/9bafa9f442
Present Backs
The Guy SOS
 No “like” !!!
 Camping WIIFM
Occupancy
 Very assumptive
 Pulled from bankers experiences
Post Close – My First Developmental Greatness Training
August 4th, 2016
Innovation is rewarded,
Execution is worshiped.
Being the Obvious Choice
 Made in Detroit Party
 Nick Sacco Presentation
 New Expectation Roll-out
Working/Hiring Entertainment for MID Party at Madison
Rooftop
Contortionist Contract Contract
(page2)
Guest Speaker
Nick Sacco’s
Presentation
I was asked by site leader Jason Pace to
create a PowerPoint for guest speaker
Nick Sacco to use when he flew in to give
a presentation on referrals.
I was forwarded Nick’s email to Jason
which summarized what he planned to
talk about and from there I created two
PowerPoints highlighting the main points.
Jason and Nick decided on the
PowerPoint they liked best – I made a last
minute addition that Nick requested –
and the PowerPoint was used for his
guest speaking.
After such a great client
experience, YOU should
EXPECT a referral!
When a client is closing their loan and we
ask for referrals, we must call AND send
the email (posted below) to our clients.
Send regardless if the client has given you
a referral already or not.
Email:
Mr. Client,
I wanted to personally thank you for choosing to work with myself
and Quicken Loans. I am truly fortunate to work with clients like
you!
You will receive a survey at closing asking you to rate Quicken
Loans, <SPS/CCS Name>, and myself. Our standing with the
New Referral
Expectation Roll-Out
Contributions – New Templates
Old Quiz Template New Quiz Template
Shadowing
• Ayana Harvey from ABGT
• Stephen’s Ramp Up
• Meet the Unicorns from qPOP!
• Andrew Lemanek
Branching Out – 1:1’s and Meetings
• Stacy Starr – Banker Quality Coach
• Katie Mulka – Regional VP, Mortgage Banking
• Tara Althahabe – Site Leader Assistant
• Nolan Johnson – Mortgage Banker
• Andrew Lemanek – Team Leader, qPOP Unicorns
• Cyndi Lareau – Internal Communications Specialist, qPOP
• Lauren Gadoua – Sr. Marketing Strategist
• Kayla Jimenez – Marketing Strategist
• Jennifer Lundgren – Sr. Program Manager, Business Development
• Patti Zajdel – VP Recruiting, The Pulse
• Anthony Bommarito – Executive Producer
Throughout my internship I have had 1:1’s or personal meetings with the following
folks:
Networking
Nolan
Johnson
Andrew
Lemanek
Cyndi
Lareau
Angel Price
Jon Braue
Patti Zajdel
How I got to the final steps for my referral project…
Obsessed with finding a better way.
Growth
Just a few things that I am taking away from this experience…
 Training experience
 Microsoft Office and Outlook skills
 Improvement in my presence
 Attitude/work-ethic of being a self-starter
You’ll see it when you
can believe it!

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9A4D6F44-748B-4960-9188-DE6C17FB4B88_Portfolio

  • 1. My Time With Quicken Loans May 16, 2016 – August 5, 2016
  • 2. Outcomes • Review daily tasks and responsibilities • Share my projects and accomplishments • Reflect on areas I exceed expectations within my internship • Recap of my growth
  • 3. Tasks and Responsibilities  Taking notes  Sending quizzes  Room maintenance – ordering drinks  Creating excel attendance sheets  Meeting Requests  Eye in the Sky  Shadowing Game Films (learning the business)
  • 4. Tasks and Responsibilities  Attending intern events (MBA intern events; Pulse intern classes; ISMs Day; Jumpstart; Internpalooza)  Zoom Calls  Soft Skills  Weekly Recaps  Lift Off Decorations  Closing loops to ensure team expectations are met
  • 5.  Certifications  Updates and emails  Call Clips  Leadership
  • 8. Leadership Emailing the other interns on the 14th floor five LN’s to clip a day
  • 9. Leadership Taking the initiative to train Tim Birkmeirer’s interns
  • 11. https://vimeo.com/172436030/2f9ba8485e https://vimeo.com/175593078/4db045626a It’s not about WHO is right, it’s about WHAT is right. MBA Big Rock: Referral
  • 12. One Greatness Interns #OGInterns2016  Zoom Calls  Decorating for Lift Off  Intern Manual  School Supplies Drive We’ll figure it out.
  • 13. Team Outing – The Handlebars Detroit Reminder: Handlebar Team Outing is TOMORROW! Looking forward to seeing you! Just a friendly reminder that the HandleBar Detroit event is tomorrow! We will be meeting at 228 Gratiot (across the Z Garage) at 5:15! If you haven't already, please print out and sign the waiver! Either bring it with you or email it to Amy Wise prior to the event. We will be meeting at 228 Gratiot (across the Z Garage) at 5:15! Responsibilities included: organizing seating charts, collecting RSVP’s, planning activities, and emailing invitations, meeting requests, and reminders!
  • 14. Activities for Team Outing Selfie Scavenger Hunt Pretzel Necklaces
  • 15. Fam
  • 16. One Greatness Hype Video https://vimeo.com/175579462 /9bafa9f442
  • 17. Present Backs The Guy SOS  No “like” !!!  Camping WIIFM Occupancy  Very assumptive  Pulled from bankers experiences
  • 18. Post Close – My First Developmental Greatness Training August 4th, 2016
  • 20. Being the Obvious Choice  Made in Detroit Party  Nick Sacco Presentation  New Expectation Roll-out
  • 21. Working/Hiring Entertainment for MID Party at Madison Rooftop Contortionist Contract Contract (page2)
  • 22. Guest Speaker Nick Sacco’s Presentation I was asked by site leader Jason Pace to create a PowerPoint for guest speaker Nick Sacco to use when he flew in to give a presentation on referrals. I was forwarded Nick’s email to Jason which summarized what he planned to talk about and from there I created two PowerPoints highlighting the main points. Jason and Nick decided on the PowerPoint they liked best – I made a last minute addition that Nick requested – and the PowerPoint was used for his guest speaking.
  • 23. After such a great client experience, YOU should EXPECT a referral! When a client is closing their loan and we ask for referrals, we must call AND send the email (posted below) to our clients. Send regardless if the client has given you a referral already or not. Email: Mr. Client, I wanted to personally thank you for choosing to work with myself and Quicken Loans. I am truly fortunate to work with clients like you! You will receive a survey at closing asking you to rate Quicken Loans, <SPS/CCS Name>, and myself. Our standing with the New Referral Expectation Roll-Out
  • 24. Contributions – New Templates Old Quiz Template New Quiz Template
  • 25. Shadowing • Ayana Harvey from ABGT • Stephen’s Ramp Up • Meet the Unicorns from qPOP! • Andrew Lemanek
  • 26. Branching Out – 1:1’s and Meetings • Stacy Starr – Banker Quality Coach • Katie Mulka – Regional VP, Mortgage Banking • Tara Althahabe – Site Leader Assistant • Nolan Johnson – Mortgage Banker • Andrew Lemanek – Team Leader, qPOP Unicorns • Cyndi Lareau – Internal Communications Specialist, qPOP • Lauren Gadoua – Sr. Marketing Strategist • Kayla Jimenez – Marketing Strategist • Jennifer Lundgren – Sr. Program Manager, Business Development • Patti Zajdel – VP Recruiting, The Pulse • Anthony Bommarito – Executive Producer Throughout my internship I have had 1:1’s or personal meetings with the following folks:
  • 27. Networking Nolan Johnson Andrew Lemanek Cyndi Lareau Angel Price Jon Braue Patti Zajdel How I got to the final steps for my referral project…
  • 28. Obsessed with finding a better way.
  • 29. Growth Just a few things that I am taking away from this experience…  Training experience  Microsoft Office and Outlook skills  Improvement in my presence  Attitude/work-ethic of being a self-starter
  • 30. You’ll see it when you can believe it!

Hinweis der Redaktion

  1. Pictures series in film strip effect (Intermediate) Tip: Some shape effects on this slide are created with the Combine Shapes commands. To access this command, you must add it to the Quick Access Toolbar, located above the File tab. To customize the Quick Access Toolbar, do the following: Click the arrow next to the Quick Access Toolbar, and then under Customize Quick Access Toolbar click More Commands. In the PowerPoint Options dialog box, in the Choose commands from list, select All Commands. In the list of commands, click Combine Shapes, and then click Add. To reproduce the shape effects on this slide, do the following: On the Home tab, in the Slides group, click Layout, and then click Blank. Also on the Home tab, in the Drawing group, click Shapes, and then under Rectangles click Rectangle. On the slide, drag to draw rectangle. Select the rectangle. Under Drawing Tools, on the Format tab, in the Size group, click the Size and Position dialog box launcher. In the Format Shape dialog box, click Size in the left pane, in the Size pane, under Size and rotate, enter 2.59” in the Height box and 9” in the Width box. Also in the Format Shape dialog box, click Fill in the left pane, in the Fill pane, click Solid fill, and then do the following: Click the button next to Color, and then click More Colors. In the Colors dialog box, on the Custom tab, enter values for Red: 31, Green: 20, and Blue: 13 In the Transparency box, enter 30%. Also in the Format Shape dialog box, click Line Color in the left pane, and in the Line Color pane click No outline. On the Home tab, in the Drawing group, click Shapes, and then under Rectangles click Rectangle. On the slide, drag to draw a rectangle. Select the rectangle. Under Drawing Tools, on the Format tab, in the Size group, enter 1.94” in the Height box and 2.88” in the Width box. Also on the Format tab, in the Shape Styles group, click Shape Outline, and then click No Outline. Position the new rectangle over the dark gray rectangle, near but not touching the left edge. Select the new rectangle. On the Home tab, in the Clipboard group, click the arrow to the right of Copy, and then click Duplicate. Repeat the process once more for a total of three, smaller rectangles. Position one of the duplicate rectangles over the dark gray rectangle, near but not touching the right edge. Press and hold CTRL, and then select all three new rectangles. On the Home tab, in the Drawing group, click Arrange, point to Align, and then click Distribute Horizontally. Press and hold CTRL, and then select the rectangles in the following order: Select the dark gray rectangle Select the other three rectangles. Also on the Home tab, in the Drawing group, click Arrange, point to Align, and then click Align Middle. With all four rectangles still selected, on the Quick Access Toolbar, click Combine Shapes, and then click Shape Subtract. On the Home tab, in the Drawing group, click Shapes, and then under Rectangles, click Rectangle. Select the rectangle. Under Drawing Tools, on the Format tab, in the Size group, enter 0.21” in the Height box and 0.14” in the Width box. Also on the Format tab, in the Shape Styles group, click Shape Outline, and then click No Outline. Select the new rectangle. On the Home tab, in the Clipboard group, click the arrow to the right of Copy, and then click Duplicate. Repeat this step 22 times for a total of 24, smaller rectangles. Position one of the new rectangles over the gray rectangle, half over the left edge. Position another of the new rectangles over the gray rectangle, half over the right edge. Press and hold CTRL, and then select all of the newer, small rectangles. On the Home tab, in the Drawing group, click Arrange, point to Align, and then do the following: Click Align Middle. Click Distribute Horizontally. With all 24 rectangles selected, on the Quick Access Toolbar, click Combine Shapes, and then click Shape Union. Select the new shape. On the Home tab, in the Clipboard group, click the arrow to the right of Copy, and then click Duplicate. Position a new shapes near the top edge of the gray rectangle. Position the other new shape near the bottom edge of the gray rectangle. Press and hold CTRL, and then select the shapes in the following order: Select the dark gray rectangle. Select both of the other two shapes. On the Quick Access Toolbar, click Combine Shapes, and then click Shape Subtract. To reproduce the picture effects on this slide, do the following: On the Home tab, in the Drawing group, click Shapes, and then under Rectangles click Rectangle. On the slide, drag to draw a rectangle. Select the rectangle. Under Drawing Tools, on the Format tab, in the Size group, enter 1.94” in the Height box and 2.88” in the Width box. Select the new rectangle. Under Drawing Tools, on the Shape Styles group, click the Format Shape dialog box launcher. In the Format Shape dialog box, click Fill in the left pane, in the Fill pane, click Picture or texture fill, and then do the following: Under Insert from, click File. In the Insert Picture dialog box, select a picture and then click Insert. In the Transparency box, enter 15%. Also in the Format Shape dialog box, click Line Color in the left pane, in the Line Color pane, click Solid line, and then do the following: Click the button next to color and click More Colors, and then in the Colors dialog box, on the Custom tab, enter values for Red: 21, Green: 20, and Blue: 13. In the Transparency box, enter 30%. Also in the Format Shape dialog box, click Line Style in the left pane, and in the Line Style pane, in the Width box, enter 0.5 pt. Select the picture-filled rectangle. On the Home tab, in the Clipboard group, click the arrow to the right of Copy, and then click Duplicate. Repeat this process for a total of three rectangles. Select a duplicate picture-filled rectangles. Under Drawing Tools, on the Format tab, in the Shape Styles group, click Shape Fill, and then click Picture. In the Insert Picture dialog box, select another picture and then click Insert. Select the last duplicate picture-filled rectangle. Under Drawing Tools, on the Format tab, in the Shape Styles group, click Shape Fill, and then click Picture. In the Insert Picture dialog box, select another picture and then click Insert. Position the three picture-filled rectangles on top of the film strip and align with the rectangles with the holes in the gray rectangle. Press and hold CTRL + A. On the Home tab, in the Drawing group, click Arrange, and then click Group. Select the group. Also on the Home tab, in the Drawing group, click Arrange, point to Rotate, and then click More Rotation Options. In the Format Shape dialog box, click Size in the left pane, in the Size pane, under Size and rotate, in the Rotation box, enter 355°. Also in the Format Shape dialog box, click 3-D Rotation in the left pane, in the 3-D Rotation pane, click the button next to Presets, and then under Perspective, click Perspective Right. To reproduce the second group of pictures, do the following: Select the first group of pictures. On the Home tab, in the Clipboard group, click the arrow to the right of Copy, and then click Duplicate. Select the duplicate group of pictures. Under Drawing Tools, on the Format tab, in the Shape Styles group, click the Format Shape dialog box launcher. In the Format Shape dialog box, click Size in the left pane, in the Size pane, under Size and rotate, in the Rotation box enter 8°. Also in the Format Shape dialog box, click 3-D Format in the left pane, in the 3-D Format pane, under Surface, click the button next to Lighting, and then, under Neutral, click Balance. Also in the Format Shape dialog box, click 3-D Rotation in the left pane, in the 3-D Rotation pane, click the button next to Presets, and then click Perspective Relaxed Moderately. Select the first picture in the duplicate group. Under Drawing Tools, on the Format tab, in the Shape Styles group, click the Format Shape dialog box launcher. In the Format Shape dialog box, click Fill in the left pane, in the Fill pane, under Insert from, click File. In the Insert Picture dialog box, select another picture and then click Insert. Repeat this process for each of the pictures in the duplicate group. Position the first group toward the top of the slide, with the left side slightly off the left side of the slide. With the first group still selected, on the Home tab, in the Drawing group, click Arrange, and then click Bring to Front. Position the second group toward the middle of the slide, with the right side slightly off the right side of the slide. To reproduce the background effects on this slide, do the following: On the Design tab, in the Background group, click Background Styles, and then click Style 6 (second row).