1. Eliser S. Pena Rivera
1810 E. Peters Colony Phone: 214-863-9162
Carrollton TX, 75007
To utilize my education and professional experience in a position that allows me to work with families providing
support, community resources and education.
12 years progressive experience in Human Services within domestic violence, families in crisis,
unemployment, and housing.
Bachelors of Science. Degree in Nursing from National University of San Salvador, El Salvador 02/1997.
Extensive experience with volunteer coordination including recruiting, training, and organizing activities.
Excellent speaking skills, Bilingual: English/Spanish.
Computer Literate, Proficient in MS office, including Word and Excel
Medical Terminology Interpretation Training 06-2007
Catholic Charities of Dallas 08/2005 – Present
ˉ Worked closely with the community to provide the highest possible quality of care for employment and
ˉ Conducted face-to-face interviews, reviewed financials and background checks.
ˉ Provided support services, assisted with references for housing assistant, and developed comprehens ive
service plans that were goal-oriented, including resources available to meet the identified needs.
ˉ Contact potential employers and arrange appointments for jobs interview, also follow-up references for
financial assistance, social services, vocational, educational, childcare needs, and permanent housing.
ˉ Maintained a central log that documented progress toward completion of care plans for each registered
ˉ Identified needs through systematic collection of data to determine current status and needs in fiscal,
environmental, psychosocial, developmental, educational, behavioral, and emotional and mobility areas.
ˉ Assist in setting employment, education and long-term employment goals. Maintain timely, accurate
statistical information, reports and case files. Assist in maintaining/updating operating procedures and case
management forms. Provide community resources and information to families.
ˉ Provided mediation between staff and programs when necessary, facilitated staff meetings, created a team
atmosphere that encouraged staff and supported the needs of clients.
ˉ Kept monthly and quarterly stats and reports in a timely manner.
ˉ Maintained and updated operating procedure manual and program forms.
BeautiControl Cosmetics Production Supervisor 08-2002-08-2005 Carrollton, TX
Supervised and trained new personnel in the distribution center.
Ran employee orientations, and provided production and personnel report.
Hospital National Benjamin Bloom San Salvador, El Salvador 1995-2001
Pediatric Head Nurse
I specialized in Pediatric Care and served as Nursing Supervisor for more than five years with administrative,
training and supervisory responsibilities.
I provided one-on-one coaching for staff and patients regarding all matters of wellness and preventive medicine,
as well as coordinating group events for nursing students, staff and patients.
I provided parents orientation about children treatment.