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Presented at the Adult Education Research
                         Conference, June 2012. Full paper will be
                         available on ERIC




Elisabeth E. Bennett, PhD
Assistant Professor - Tufts University School of
Medicine
Senior Fellow - Northeastern University
Purpose                  Background

                        • Knowledge
To examine informal       Management/Culture
learning and propose
                        • “Deep Culture”
an extension of
Schugurensky’s (2000)   • Polanyi (1958; 1966):
tri-part conceptual       Attending to and Attending
model                     Away
                        • Reflective processes
                          alone insufficient
How do we surface tacit knowledge?
• Formal – program or
  instructor
  directed, designed
  learning with
  objectives

• Informal – learner
  directed in the
  everyday

• Nonformal –
  outdated?
• Self-directed learning: conscious and intentional



• Incidental learning: conscious and unintentional



• Socialization: unconscious and unintentional
Psychology
     literature                   Tip of the Iceberg
• Controversial

• Difficult to observe

• A continuum with intelligence
  combining implicit & explicit

• Fragmentary

• Evidenced by everyday
  experiences

• Research on artificial
  grammars

• Mirrors Polanyi
Defined as:               Two sub-processes

A learning process that       • Knowledge Shifting:
combines nonconscious           Combines reflective
                                processes and implicit
processing of tacit
                                processing
knowledge with conscious
access to learning products   • Knowledge Sublimation:
and mental images               Intentional implicit
                                processing with sudden
                                insight
• A-ha Moment              •   Stories
                           •   Symbols
• Succession of Images     •   Metaphors
                           •   Graphics
• Intuition and Patterns   •   Images
                           •   Feelings
• Motivation/Urgency       •   Ethos
• Action Learning:       • Role of Images and
  Unconscious Role         Fragments for Sudden
  Development              Insight

• Brainstorming: Avoid   • Test Intentionality to
  Judgment                 Direct Problem
                           Solving
• Discussion:
  Integration of New     • Pathology, Radiology,
  and Existing             & Image Intensive
  Knowledge                Occupations
•   Bennett, E. E. (2010). Informal adult learning in simulated and virtual environments. In V.C.X. Wang’s (Ed.), Encyclopedia of Information
    Communication Technologies and Adult Education Integration (pp. 838-856). Hershey, PA: IGI Global. doi: 10.4018/978-1-61692-906-
    0.ch051
•   Bennett, E. E., & Bell, A. A. (2010). Paradox and promise in the Knowledge Society. In C. Kasworm, J. Ross-Gordon, and A. Rose’s
    (Eds.), 2010 Handbook of Adult and Continuing Education, (pp. 411-420). San Francisco: Jossey-Bass.
•   Coombs, P. H, Prosser, R. C., & Ahmed, M. (1973). New paths to learning for rural children and youth. New York, NY: International Council
    for Educational Development.
•   de Vega, M. & Marschark, M. (1996). Visuospatial cognition: An historical and theoretical introduction. In M. de Vega, M. J. Intons-
    Peterson, P. N. Johnson-Laird, M. Denis, & M. Marschark (Eds.) Models of Visuospatial Cognition (pp. 9-19). New York, NY: Oxford
    University Press.
•   Eraut, M. (2000). Non-formal learning and tacit knowledge in professional work. British Journal of Educational Psychology 70, 113–136.
•   Eraut, M. (2004). Informal learning in the workplace. Studies in Continuing Education 26(2), 247-273. doi: 10.1080/158037042000225245
•   Jung-Beeman, M., Bowden, E. M., Haberma, J., Frymiare, J. L., Arambel-Liu, S., Greenblatt, R., Reber, P. J., & Kounios, J. (2004). Neural
    activity when people solve verbal problems with insight. PLoS Biology, 2(4), e97. doi:10.1371/journal.pbio.0020097
•   King, K. P. (2010). Informal learning in a virtual era. In C. E. Kasworm, A. D. Rose, & J. M. Ross-Gordon (Eds.) Handbook of adult and
    continuing education (2010 ed.) (pp. 421-429). Thousand Oaks, CA: Sage.
•   Knowles, M. S., Holton, E. F., III, & Swanson, R. A. (2005). The adult learner: The definitive classic in adult education and human resource
    development (6th ed.). London, England: Elsevier.
•   Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Upper Saddle River. NJ: Prentice Hall.
•   Lewicki, P., Czyzewska, M., & Hill, T. (1997). Nonconscious information processing and personality. In D. Berry (Ed.) How implicit is
    implicit learning? (48-72). New York, NY: Oxford University Press.
•   Livinstone, D. (2002). Mapping the iceberg. NALL Working Paper #54-2002 Retrieved from http://www.nall.ca/res/54DavidLivingstone.pdf
•   Mathews, R. C., & Roussel, L. G. (1997). Abstractness of implicit knowledge: A cognitive evolutionary perspective. In D. Berry (Ed.) How
    implicit is implicit learning? (13-47). New York, NY: Oxford University Press
•   Merriam, S. B., Caffarella, R. S., & Baumgartner, L. M. (2009). Learning in adulthood: A comprehensive guide (3rd ed.). San Francisco:
    Jossey-Bass.
•   Nonaka, I. (1998). The knowledge-creating company. In Harvard Business Review on Knowledge Management, 21-45. Boston: Harvard
    Business School Press.
•   Polanyi, M. (1958). Personal knowledge: Towards a post-critical philosophy. Chicago, IL: University of Chicago Press.
•   Polanyi, M. (1966). The tacit dimension. Garden City, NY: Anchor Books.
•   Reber, A. S. (1993). Implicit learning and tacit knowledge: An essay on the cognitive unconscious. Oxford Psychological Series, 19. New
    York, NY: Oxford University Press.
•   Schugurensky, D. (2000). The forms of informal learning: Towards a conceptualization of the field. NALL Working Paper #19-2000.
    Retrieved from http://www.nall.ca/res/19formsofinformal.htm
•   Schön, D. A. (1983). The reflective practitioner: How professionals think in action. United State of America: Basic Books.
•   Stepanossova, O., & Grigorenko, E. L. (2006). Creativity in Soviet-Russian psychology. In J. C. Kaufman & R. J. Sternberg (Eds.) The
    International Handbook of Creativity (pp. 235-269). New York, NY: Cambridge University Press.
•   Tennant, M., & Pogson, P. (1995). Learning and change in the adult years: A developmental perspective. San Francisco, CA: Jossey-Bass.
•   Zemke, R. & Zemke, S. (1995). Adult Learning: What do we know for sure? Training, 32, 31-40.

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Four modes of informal learning

  • 1. Presented at the Adult Education Research Conference, June 2012. Full paper will be available on ERIC Elisabeth E. Bennett, PhD Assistant Professor - Tufts University School of Medicine Senior Fellow - Northeastern University
  • 2. Purpose Background • Knowledge To examine informal Management/Culture learning and propose • “Deep Culture” an extension of Schugurensky’s (2000) • Polanyi (1958; 1966): tri-part conceptual Attending to and Attending model Away • Reflective processes alone insufficient
  • 3. How do we surface tacit knowledge?
  • 4. • Formal – program or instructor directed, designed learning with objectives • Informal – learner directed in the everyday • Nonformal – outdated?
  • 5. • Self-directed learning: conscious and intentional • Incidental learning: conscious and unintentional • Socialization: unconscious and unintentional
  • 6. Psychology literature Tip of the Iceberg • Controversial • Difficult to observe • A continuum with intelligence combining implicit & explicit • Fragmentary • Evidenced by everyday experiences • Research on artificial grammars • Mirrors Polanyi
  • 7.
  • 8.
  • 9. Defined as: Two sub-processes A learning process that • Knowledge Shifting: combines nonconscious Combines reflective processes and implicit processing of tacit processing knowledge with conscious access to learning products • Knowledge Sublimation: and mental images Intentional implicit processing with sudden insight
  • 10. • A-ha Moment • Stories • Symbols • Succession of Images • Metaphors • Graphics • Intuition and Patterns • Images • Feelings • Motivation/Urgency • Ethos
  • 11.
  • 12. • Action Learning: • Role of Images and Unconscious Role Fragments for Sudden Development Insight • Brainstorming: Avoid • Test Intentionality to Judgment Direct Problem Solving • Discussion: Integration of New • Pathology, Radiology, and Existing & Image Intensive Knowledge Occupations
  • 13. • Bennett, E. E. (2010). Informal adult learning in simulated and virtual environments. In V.C.X. Wang’s (Ed.), Encyclopedia of Information Communication Technologies and Adult Education Integration (pp. 838-856). Hershey, PA: IGI Global. doi: 10.4018/978-1-61692-906- 0.ch051 • Bennett, E. E., & Bell, A. A. (2010). Paradox and promise in the Knowledge Society. In C. Kasworm, J. Ross-Gordon, and A. Rose’s (Eds.), 2010 Handbook of Adult and Continuing Education, (pp. 411-420). San Francisco: Jossey-Bass. • Coombs, P. H, Prosser, R. C., & Ahmed, M. (1973). New paths to learning for rural children and youth. New York, NY: International Council for Educational Development. • de Vega, M. & Marschark, M. (1996). Visuospatial cognition: An historical and theoretical introduction. In M. de Vega, M. J. Intons- Peterson, P. N. Johnson-Laird, M. Denis, & M. Marschark (Eds.) Models of Visuospatial Cognition (pp. 9-19). New York, NY: Oxford University Press. • Eraut, M. (2000). Non-formal learning and tacit knowledge in professional work. British Journal of Educational Psychology 70, 113–136. • Eraut, M. (2004). Informal learning in the workplace. Studies in Continuing Education 26(2), 247-273. doi: 10.1080/158037042000225245 • Jung-Beeman, M., Bowden, E. M., Haberma, J., Frymiare, J. L., Arambel-Liu, S., Greenblatt, R., Reber, P. J., & Kounios, J. (2004). Neural activity when people solve verbal problems with insight. PLoS Biology, 2(4), e97. doi:10.1371/journal.pbio.0020097 • King, K. P. (2010). Informal learning in a virtual era. In C. E. Kasworm, A. D. Rose, & J. M. Ross-Gordon (Eds.) Handbook of adult and continuing education (2010 ed.) (pp. 421-429). Thousand Oaks, CA: Sage. • Knowles, M. S., Holton, E. F., III, & Swanson, R. A. (2005). The adult learner: The definitive classic in adult education and human resource development (6th ed.). London, England: Elsevier. • Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. Upper Saddle River. NJ: Prentice Hall. • Lewicki, P., Czyzewska, M., & Hill, T. (1997). Nonconscious information processing and personality. In D. Berry (Ed.) How implicit is implicit learning? (48-72). New York, NY: Oxford University Press. • Livinstone, D. (2002). Mapping the iceberg. NALL Working Paper #54-2002 Retrieved from http://www.nall.ca/res/54DavidLivingstone.pdf • Mathews, R. C., & Roussel, L. G. (1997). Abstractness of implicit knowledge: A cognitive evolutionary perspective. In D. Berry (Ed.) How implicit is implicit learning? (13-47). New York, NY: Oxford University Press • Merriam, S. B., Caffarella, R. S., & Baumgartner, L. M. (2009). Learning in adulthood: A comprehensive guide (3rd ed.). San Francisco: Jossey-Bass. • Nonaka, I. (1998). The knowledge-creating company. In Harvard Business Review on Knowledge Management, 21-45. Boston: Harvard Business School Press. • Polanyi, M. (1958). Personal knowledge: Towards a post-critical philosophy. Chicago, IL: University of Chicago Press. • Polanyi, M. (1966). The tacit dimension. Garden City, NY: Anchor Books. • Reber, A. S. (1993). Implicit learning and tacit knowledge: An essay on the cognitive unconscious. Oxford Psychological Series, 19. New York, NY: Oxford University Press. • Schugurensky, D. (2000). The forms of informal learning: Towards a conceptualization of the field. NALL Working Paper #19-2000. Retrieved from http://www.nall.ca/res/19formsofinformal.htm • SchĂśn, D. A. (1983). The reflective practitioner: How professionals think in action. United State of America: Basic Books. • Stepanossova, O., & Grigorenko, E. L. (2006). Creativity in Soviet-Russian psychology. In J. C. Kaufman & R. J. Sternberg (Eds.) The International Handbook of Creativity (pp. 235-269). New York, NY: Cambridge University Press. • Tennant, M., & Pogson, P. (1995). Learning and change in the adult years: A developmental perspective. San Francisco, CA: Jossey-Bass. • Zemke, R. & Zemke, S. (1995). Adult Learning: What do we know for sure? Training, 32, 31-40.