1. Elisa Snyderman
14059 Mango Drive, Unit G
Del Mar, CA 92014
1-858-336-8812
elisasnyderman@gmail.com
Maxim Healthcare Company
Nursing Independent Contractor
Private Duty Medical / Nursing Cases
LVN Charge Nurse – In-service Trainer
2002 - Present
Managed and provided nursing/medical care to the sick, injured, convalescent, disabled, and those
with physical and mental disease/disorders
 Member of a health care team who worked to assist with Health Hazard Analysis and participated in
Quality Review Board. Responsible for oversight of Medical Safety Reviews and patient safety failure
investigations that resulted in minimizing the incidence and impact of adverse events.
 Responsible for receiving investigating and documenting any aspect of patient care plan including
equipment and product/treatment complaints. Generated and submitted complaint reports. Educate,
assess, plan, modify care, and implement interventions to ensure timely MDR and vigilance reports.
 Maintained and/or upgraded skills through the Internet, published reports, and manufacturer resources
with the most current information on new equipment, procedures, and medical treatments to utilize new
or improved medical devices, techniques and procedures.
 Documented processes, identified root causes of issues related to medical devices and patient
treatment.
 Educated, demonstrated, and would troubleshoot with doctors, practitioners, patients, and families on
any needed aspect of a patient care plan.
Skills: Equipment, Procedures, Training/Educating
 Continuously maintained updated knowledge on all elements involving patient care. In charge of
educating entire care plan team which included but was not limited to: PT, Orthopedic, Diagnostic,
Medical Monitoring equipment, Wound VAC/Wound care.
 Conducted training including medication management, insulin administration, nutrition, assessments.
 Worked with patient care team on how to handle patient discharge from hospital/clinic, mental health
concerns, disease progression and coping skills.
 Conducted ongoing in-service meetings specific to medical device evaluation related to efficacy and
progress.
Excellent comprehension, communicatin skills, logic, reasoning, and judgment skills required to monitor and
treat vast aspects of medical conditions as well as working closely with medical teams on care planning.
Tracking patient medications, treatments, mental/physical changes, and vital statistics. To perform
satisfactorily in my various healthcare positions I maintained strong mental stamina and acute awareness as to
the status of my patients.
AT&T 1989 – 1994
National Account Manager
Communications, Hardware, Software
Responsible for the management of sales, technical and equipment support, and relationships with specific
customers. Created long term business with the portfolio of assigned clients. Worked to understand the

2. customer's demands, planned how to meet these demands, and generated sales for the company as a result.
At that time I optimized the current client business plan and forecasted future needs.
 Responsible for Primary Accounts with annual earnings averaging $175,000 – $400,000.
 Accountable for maintaining/increasing monthly quotas that included customer retention, revenue, and
resolution of all complaint reporting.
 Managed and solved conflicts with clients, worked to troubleshoot problems with equipment or
products, and identified new sales opportunities within existing accounts to reach personal and
company sales target.
 Establish budgets with the client and company. Meet time deadlines for accounts related to problems
solving on services and equipment.
OTHER RELEVANT EXPERIENCE
Retail Business Owner 2004 - Present
 Creative Designer with marketing, sales, customer service, communication and negotiation skills.
 As the owner/employer I was responsible for the logistics of the business, human resources,
trainer/educator both to my customers and employees.
 Grew revenue from $20,000 to $75,000 in 1st
year to over $300,000 by 5th
year. Annual increase of
100% in client and account base. Increased customer base from one private client to over 50 retail
locations in three countries. There were also three sales reps working for me with eight accounts in
addition to my personal account base.
 As the business owner I needed to multi-task, meet multiple deadlines, maintain insight into clients'
needs while easily building rapport. I was able to establish trust and loyalty thereby maintaining
customer retention and satisfaction. Diplomatically resolved any issue arising amongst account location
owners, employees, and customers.
Education
Grossmont Nursing College, Santee, CA 1999 - 2001
Licensed Nurse Degree - Intravenous Therapy – Blood Withdrawal Certified
San Diego Mesa College, San Diego, CA 1996 - 1999
Associate Degree
Majoring in Nursing Medical Health / Medical Terminology
Fairleigh Dickenson University, Florham Park, NJ 1989 – 1994
School of Business / English Literature