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1. Fast pace change:
Opportunity or threat?
Sunil Mundra
Principal Consultant-Advisory, Thoughtworks
© 2021 Sunil Mundra. All rights reserved.

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“We did not do
anything wrong, but
somehow, we lost.”
- Stephen Elop,
Ex-CEO, Nokia

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We are in an era, where no
enterprise, regardless of size
and age, can take its survival
for granted

6. Right now, your company has
21st century Internet enabled
business processes, mid 20th
century management
processes, all built at 19th
century management
principles.
- Gary Hamel, American Management Expert

7. 7

9. Fast paced change:
Opportunity or threat?

10. It depends…..

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Characteristic
Enterprises struggling
with change
Enterprises thriving on
change
Primary motive Profit Purpose
Structure Hierarchy Flexible networks
Ways of working Process driven People driven
Leadership style Directive Empowering
Team organization By roles/skills By outcomes
Primary outcome Efficiency Value
Role of technology Tactical Strategic
Governance Compliance driven Value driven

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To thrive on change,
an enterprise needs….

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Agility

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Agility is ability to…..
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Sense
Adapt
Respond

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Photo: Rodolfo Clix

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Impact of change
Disruptive innovations

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Impact of change
Breakdown of
traditional entry barriers

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Impact of change
Automation

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Impact of change
Demanding customers

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Impact of change
Demanding employees

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Photo: Jimmy-chang

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Photo: Rawpixel

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Implications -Organization
Model as a
living system

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Implications-Organization
Link work to
purpose

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Implications-Organization
Shorten the
feedback loops

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Implications-Organization
Strive for
customer intimacy

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Implications-Organization
Leverage risk

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Photo: Rawpixel

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Implications-Leadership
29
Embrace VUCA

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Implications-Leadership
30
Focus on
value driven outcomes

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Implications-Leadership
31
Empower & trust
people

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Make tech
the core of strategy
Implications-Leadership
32

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Implications-Leadership
33
Engage with
the ecosystem

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Photo: Joseph-akbrud

35. Fast paced change:
Opportunity or threat?

36. Ignoring change is
NOT an option

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Photo: Filipe-dos-santos-mendes
Change = Opportunity
Embrace it!

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sunilrm@thoughtworks.com
www.in.linkedin.com/sunilmundra
Twitter: @sunil_mundra
Thank You