Catherine Coppinger: Why Anchor Days Are Sinking Productivity & What to Do About It People Analytics Conference 2023 Summer Website: https://pacamp.org Youtube: https://www.youtube.com/channel/UCeHtPZ_ZLZ-nHFMUCXY81RQ FB: https://www.facebook.com/pacamporg

1. Why Anchor Days are sinking your
productivity & what to do about it
People Analytics Online Camp 2023
Catherine Coppinger
Head of Customer Insights

2. The rise of distributed teams
Pandemic-driven
increase in remote work
2022
Return to office meets
distributed teams
Onsite & on-campus
collaboration focus
Trend toward
location flexibility
2021
2020
2019

3. “I feel more productive at home”
●Too few meeting rooms
●Difficulty focusing
●Not enough interaction with
teammates and leaders

4. Data gathered from 25+ APIs
Data Anonymized
Data Aggregated
Data Cleaned
Metrics Generated
Email, Calendar
File Share
PM, Devops
Chat, Video Conference
HRIS
Employee Engagement
Actionable, anonymous employee insights
→
Manager
Effectiven
ess
Meeting
Effectiveness
Remote &
Hybrid Work
→
→
Research
Reports
Dashboards
Data
Warehouse

5. We’re in more meetings than ever

6. Impact of in-office time
In-company
network size
Available time
for deep work
Typical workday
duration

7. An IC v. Manager experience gap

8. So how do
we fix it?

9. 1. Measure & foster in-person
connection

10. Peer density improves experience

11. Seating plans that reflect how work happens
Seating Plan Based on Org Chart
2nd Floor
1st Floor

12. Seating plans that reflect how work happens
Seating Plan Based on Org Chart
2nd Floor
1st Floor
Seating Plan Based on Real Work
2nd Floor
1st Floor

13. 13
HQ
Focus policies
on in-office
experience
CONSIDER: COMMUTE RADII WITHIN
30 MILES FOR A WORK GROUP →

14. 14
HQ
RTO required
within 5 miles
ONSITE DENSITY: LOW

15. 15
HQ
RTO required
within 15 miles
ONSITE DENSITY: LOW

16. 16
HQ
RTO required
within 25 miles
ONSITE DENSITY: GOOD

17. 2. Account for the type of
work being done

18. Deep work requires uninterrupted time
30+ mins
without interruptions
1+ hour
without interruptions
2+ hours
without interruptions

19. Understand focus needs by role
Salesperson People manager Engineer
30-minute blocks 1-hour blocks 2-hour blocks

20. 3. Equip frontline managers
with tools & coaching

21. Coach managers on RTO comms
What they want
How RTO helps
New Hires
Ramp quickly
Expand network
More visibility

22. Coach managers on RTO comms
What they want
How RTO helps
New Hires Introverts
Ramp quickly
Expand network
More visibility
Control social
environment
Benefit to team
Quiet zone seating

23. Coach managers on RTO comms
What they want
How RTO helps
New Hires Introverts Independent Workers
Ramp quickly
Expand network
More visibility
Control social
environment
Benefit to team
Quiet zone seating
Time for deep work
Extra at-home day
Mentorship > promotion

24. Email me for more information:
catherine@worklytics.co
Thank you.