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IT Managed Services:
A growing trendEDDIE GARCIA, PRESIDENT

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Agenda
About Our Company
Why IT Managed Services
Our Services Offering
What You Can Expect
Moving Forward

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About Our Company
▪ About Our Company
▪ Our Qualifications
▪ Years in the business
▪ How many employees, positions & areas of expertise
▪ Certifications
▪ Business focus (ex. medical practices, education, # of end users, geo. location)
▪ Our Services Offerings
▪ Bronze Service Plan
▪ Silver Service Plan
▪ Gold Service Plan
▪ Our Commitment

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Why IT Managed Services
▪ Consistency:
▪ Asset Configuration
▪ Software Upgrades
▪ Patch Distribution
▪ Hardware Replacement
▪ Cost Control:
▪ Comprehensive IT Inventory
▪ Licensing Compliance
▪ Scheduled Technology Investments
▪ Eliminate Down Time:
▪ Proactive Network Monitoring
▪ Automated Monitors and Alerts
▪ Non-intrusive Problem Solving

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Why IT Managed Services
▪ Focus on Core Business:
▪ Streamline Business Processes
▪ Establish New Revenue Streams
▪ Concentrate on Business Expansion
▪ Increase Productivity:
▪ Improved Business Performance
▪ Greater Customer Satisfaction
▪ Profit Growth
▪ Visibility:
▪ Executive Summaries
▪ Weekly, Monthly and Quarterly Reports
▪ Informed Business & Technology Decisions

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Our Services Offering
Bronze Managed Services Plan I Silver Managed Services Plan I Gold Managed Services Plan

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Our Service Offering
Bronze Managed Services Plan
What Is Included?
▪ 24/7 SYSTEMS MONITORING AND MANAGEMENT
▪ IT NETWORK AND ASSET MANAGEMENT
▪ SERVER MANAGEMENT
▪ WORKSTATION MANAGEMENT
▪ QUARTERLY ON SITE VISIT
▪ ANTIVIRUS PROTECTION

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Our Service Offering
Silver Managed Services Plan
What Is Included?
▪ 24/7 REMOTE NETWORK MONITORING & MANAGEMENT
▪ Alerts and notifications
▪ Asset Management
▪ Patch management
▪ Software updates
▪ SOFTWARE DEPLOYMENT
▪ NETWORK THREAT MANAGEMENT
▪ ANTIVIRUS PROTECTION
▪ SERVER OPTIMIZATION AND MANAGEMENT
▪ WORKSTATION OPTIMIZATION AND MANAGEMENT
▪ PRINTER MANAGEMENT
▪ MONTHLY ON SITE VISIT
▪ MANAGED SYSTEM SECURITY
▪ MANAGED ON-PREMISE BACKUP & STORAGE

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Our Service Offering
Gold Managed Services Plan
Your IT Managed Plan to Address all your Company’s IT Needs.
MANAGED MAINTENANCE AND SUPPORT
▪ Remote Network Management 24/7
▪ Network Monitoring
▪ IT Asset Management
▪ Unlimited Remote Help Desk and
Technical Support
▪ Mobile Device Management
▪ Hardware and Software Inventory
▪ Server Optimization and Management
▪ Desktop Optimization and Management
▪ Print Management
▪ Software Deployment
▪ Reporting
▪ Weekly customer site visit
▪ Quarterly Technology Consult
▪ Vendor Management
PLAN HIGHLIGHTS:
▪ Remote monitoring and
management of workstations,
servers, routers, printers and
other network devices.
▪ Auditing and management of
workstations, servers,
printers, routers and mobile
devices from acquisition
through disposal.
▪ Monitoring and controlling
critical infrastructure items
through monitors and alerts.
MANAGED SYSTEM SECURITY
▪ Active Directory Administration
▪ Network Policy Enforcement
& Administration
▪ File, Folder and Share
Administration
▪ Antivirus/Anti-Malware Protection
▪ Network Threat Management
▪ Patch Management
▪ Firewall Administration
MANAGED BACKUP AND STORAGE
▪ Backup and Storage Administration
▪ On-premise Backup & Storage
▪ Off-premise Backup & Storage
▪ Disaster Recovery

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What You Can Expect
1. FIND - Network Discovery, HW & SW audit, Software License Management
2. FIX - Software Deployment, Patch Management, Remote Control
3. PREVENT - Backup & Recovery, Antivirus, Network Threat Management
4. MONITOR - Network Performance, Alerting, MDM Management

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Moving Forward
▪ Network Assessment
▪ Recommendations
▪ Proposal and Planning

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Questions?

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EDDIE GARCIA, PRESIDENT
EGarcia@AdvantexSolutions.net
www.AdvantexSolutions.net
(281) 485-1581