Presentation at the Expert Workshop on “Supporting European SMEs with the personalisation of their online training experiences 2nd October 2018 for the initiative on Promoting Online Training Opportunities for the Workforce in Europe” initiative prepared by PwC EU Services for the Executive Agency for Small and Medium-sized Enterprises and the Directorate General for Internal Market, Industry, Entrepreneurship and SMEs of the European Commission.

1. Just for me, and just in time learning-
challenges of personalization of online
training for SMEs
Expert workshop on “Supporting European SMEs with
the personalisation of their online training
experiences
2nd October 2018
Ass.Professor, Dr. Ebba Ossiannilsson
Executive Agency for Small and Medium-sized
Enterprises (EASME) and the Directorate General for
Internal Market, Industry, Entrepreneurship and
SMEs (DG GROW) of the European Commission
“Promoting Online Training Opportunities for the
Workforce in Europe”
(contract nr. EASME/COSME/2017/001).

2. Just for me, and just in time learning-
challenges of personalization of
online training for SMEs
• Associate Professor, Dr. Ebba
Ossiannilsson
• VP, SADE and REK, Sweden
• EDEN EC, Fellow Council, SIG TEL QE
• Open Education Europa Ambassador
and Fellow
• ICDE Quality Network Europa
• ICDE OER Advocacy Committee
• Expert and SC EASME Promoting
Online Training Opportunities…

3. How European SMEs can be best
supported with the personalisation
of their online training experiences,
and specifically what role
education/training providers and
policy makers should play in this
process.
The workshop aims to bring
together hands-on practitioners and
industry professionals, including
course developers and publishers,
with a shared interest in technology-
enhanced learning.

4. Agenda
• Introduction, Just for me and
just in time
• Personal learning
• Challenges
• Wrapping up

6. Personal learning is like shopping at a grocery
store. You need to assemble the ingredients
yourself and create your own meals. It’s harder,
but it’s a lot cheaper, and you can have an
endless variety of meals. Sure, you might not
get the best meals possible, but you control the
experience, and you control the outcome.
Personalized learning is like being served at a
restaurant. Someone else selects the food and
prepares it. There is some customization – you
can tell the waiter how you want your meat
cooked – but essentially everyone at the
restaurant gets the same experience.

7. UN
UNESCO
SDG4

8. Just for me, just in time
learning
Learning is ubiquitous, as it takes place
in all means, at all time and everywhere.
Learning today can take many forms,
such as formal, informal and non-normal
and take place anywhere and anytime.
Whoever we are, wherever we live we
are presented with opportunities to learn
every day of our life. Humans are
learning throughout life, as life is
learning humans throughout.

9. INNOVATIVE LEARNING
SPACES
With the rapid advancements in economy, technology
and society in general, that occurred in the last decades
of the 20th Century, the demands on the educational
system increased in a number of ways for the 21st
century. Critical thinking, collaboration, innovation,
Information and Communication Technologies (ICT),
digital literacy, adaptiveness, are some of the basic
skills that students and citizens of today and of
tomorrow are asked to possess in order not only to fill
the industry demands but also to survive and function in
society

13. NGDLE is conceived as both an ecosystem and a
mind-set that will allow students and instructors to
benefit from the full range of developments
education. The NGDLE concept seeks a balance
between the openness of learning and the need for
coherence in the environment. The concept empha-
sizes personalization, collaboration, and
accessibility/universal design—all essential to
learning. Because the NGDLE conceives of learning as
happening in an ecosystem and not within a
platform, it focuses not on IT but on learning
enablement.
NGDL. EDUCAUSE, December 2015

15. …must address five dimensions: interoperability and
integration, to allow parts to be connected and share data;
personalization, so that learning environments and activi-
ties can be tailored to individual users and academic de-
partments; analytics, advising, and learning assessment,
encompassing course-level learning analytics, as well as
planning and advising systems that focus on overall student
success; collaboration, because the ability to easily work
across conventional boundaries is fundamental to effective
learning; and accessibility and universal design
Next Generation Digital Learning Environment
NGDLE

16. Access to education
throughout the country
Access to education
throughout life
Education needs to take into
account the whole world
2 miljarder SEK 2018-2021 (1000 SEK is appr 100 euro)

17. Challenges
• What exactly needs to be
done and by whom to
stimulate the uptake of online
training by SMEs in Europe?
• How should the funding of
online training-related
initiatives for the workforce
be organised?
• How can online training best
complement other (more
traditional) forms of training?
• What are the most promising
ways of reaching out to the
workforce (particularly within
SMEs), to engage them into
online training?

19. Promoting Online Learning
SMEs
The fourth Industrial Revolution requires the
social revolution as well
SOCIAL
EMOTIONAL
COLLABORATIVE
EMPHATIC

24. Three ways SMEs are making the most of online
learning Tim Aldred 10 MAY 2017 • 2:00PM
Free advice forums
Connecting with specialists
Online courses

25. The new
currency

26. Focus on digital technology and future developments for
learning in the corporate sector
Contain 12 chapters with the extended introduction.
Chapters on
Hyperconnected Communities of Practice
Connection and Disruption
Knowledge Networks
Game based learning
Digital readiness (literacies)
Closing chapter entitled How We Shape Our Futures
focuses on the future of learning, new and emerging
technologies, risk factors, societal challenges, cyborg
cultures, artificial Iintelligence, humanisation of technology
and other futurist perspectives.
Wheeler, S. (2019). Digital Learning in Organisations
Kogan Page (paperback and ebook formats in April 2019).

27. A meeting place where education and work
meets to shape the future of lifelong learning
www.icdellls2019.no

28. CARING IS SHARING,
SHARING IS CARING
My Footprints
www.i4quality.se
Ebba.Ossiannilsson@gmail.com
info@i4qulity.se