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ISO 9001-2000  QUALITY MANAGEMENT SYSTEM SUPPORT SERVICES<br />Specially for Shipping Forwarding and  Liner services  - <b...
ISO 9001 – 2000 Basic requirements <br />The important Quality Management system requirements are :<br />Quality Manual , ...
Departments (Normal) in a  Liner  Company <br />Documentation and B/L <br />Imports <br />Exports <br />Transhipment <br /...
Normal Documents  maintained in a Liner Company <br />Bill of Lading <br />Sale Agreement <br />Booking Advice <br />Draft...
OUR APPROACH TO QMS SUPPORT SERVICES <br />We do TRAINING LED CONSULTANCY  services .<br />We Train your CORE TEAM called ...
ASSISTANCE TO DEVELOP BUSINESS PROCESS PLAN  <br />Listing out the Processes in each Discipline of the Business conducted....
OUR  SERVICE PROCESS PLAN-1 <br />Formation of Steering Committee <br />Involvement of Top Management<br />Orientation to ...
OUR SERVICE PROCESS PLAN -2<br />Quality Procedures Formation <br />Quality Instructions formation<br />Quality Manual Com...
OUR SERVICE PROCESS PLAN - 3<br />Procedure Walk Through. <br />Amendment to Procedure manual <br />Finalization of Proced...
OUR SERVICE PROCESS PLAN –4<br />IQA Scheduling <br />Conducting IQA <br />Corrective actions on IQA<br />Preparation of M...
OUR SERVICE PROCESS PLAN -5<br />Conducting of  COMPANY AUDIT .<br />Corrective action plan on Audit Results.<br />Managem...
OUR SERVICE PROCESS PLAN -6<br />Support during Certification Audit <br />Planning for Survilience Audit.<br />Assistance ...
OUR CONTACT NUMBERS: <br />CEO GLOBAL PTE LTD.,<br /> SINGAPORE <br />      CEO PVT LTD ., <br />      044-26421443 , 1441...
OUR MISSION STATEMENTS  <br />OUR    QUALITY SLOGAN :<br />RIGHT FIRST TIME , ON TIME AND EVERY TIME ………..<br />   OUR QUA...
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Iso 9000 Introduction Slide Show For Shipping And Logistics Company

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Iso 9000 Introduction Slide Show For Shipping And Logistics Company

  1. 1. ISO 9001-2000 QUALITY MANAGEMENT SYSTEM SUPPORT SERVICES<br />Specially for Shipping Forwarding and Liner services - <br />An Introduction<br />
  2. 2. ISO 9001 – 2000 Basic requirements <br />The important Quality Management system requirements are :<br />Quality Manual , procedure Manual , Instruction Manual <br />Quality Policy , Quality Objectives Management responsibility and Commitment <br />Control of Documents and Records<br />Quality Records and Support Documents <br />Customer Focus and related Processes <br />Management Review , Internal Communication <br />Human resources , Training , Competence <br />Purchasing and verification <br />Continuous improvements , Corrective and Preventive Actions <br />Customer Satisfaction and Internal Quality Audit <br />
  3. 3. Departments (Normal) in a Liner Company <br />Documentation and B/L <br />Imports <br />Exports <br />Transhipment <br />Customer Service <br />Inventory <br />Pricing <br />Sales and Marketing <br />
  4. 4. Normal Documents maintained in a Liner Company <br />Bill of Lading <br />Sale Agreement <br />Booking Advice <br />Draft B/L<br />Transhipment Report<br />Arrival Notice <br />Sailing Schedules<br />Terminal Departure Reports<br />Job sheet for Switching B/L<br />Vessel Details <br />Claims<br />Import Book<br />Out Movement Report<br />Agency List<br />Proforma Invoice<br />Trucking Bill<br />Invoice<br />Purchase Register<br />Booking Confirmation sheet <br />Feeder Bills<br />GST Reports<br />Loading Reports<br />Inventory Daily Report<br />Master Lists <br />
  5. 5. OUR APPROACH TO QMS SUPPORT SERVICES <br />We do TRAINING LED CONSULTANCY services .<br />We Train your CORE TEAM called Steering Committee for QMS Implementation and see to it that it perculates down the line to every staff .<br />
  6. 6. ASSISTANCE TO DEVELOP BUSINESS PROCESS PLAN <br />Listing out the Processes in each Discipline of the Business conducted.<br />Linking the Processes <br />Listing the Interfaces and supports<br />Developing the FLOW CHART of processes.<br />Testing the Links and forming the Chain <br />Testing the Chain with Documents flow.<br />
  7. 7. OUR SERVICE PROCESS PLAN-1 <br />Formation of Steering Committee <br />Involvement of Top Management<br />Orientation to QMS <br />Orientation to ISO 9001 – 2000<br />Appointment of QMR / DQMR <br />Finalization of Depts <br />
  8. 8. OUR SERVICE PROCESS PLAN -2<br />Quality Procedures Formation <br />Quality Instructions formation<br />Quality Manual Completion <br />Scope for ISO ,Quality Policy , Quality Objectives ……….<br />Quality Activities Compiling <br />Company POLICIES Formation <br />
  9. 9. OUR SERVICE PROCESS PLAN - 3<br />Procedure Walk Through. <br />Amendment to Procedure manual <br />Finalization of Procedure manual <br />Formation of Internal Quality Auditor Team<br />Orientation to IQA <br />Training on IQA <br />Preparation of IQA Checklists<br />
  10. 10. OUR SERVICE PROCESS PLAN –4<br />IQA Scheduling <br />Conducting IQA <br />Corrective actions on IQA<br />Preparation of MASTER LISTS for the Company.<br />Matching of ISO REQUIREMENTS with Company’s complete Quality Activities<br />
  11. 11. OUR SERVICE PROCESS PLAN -5<br />Conducting of COMPANY AUDIT .<br />Corrective action plan on Audit Results.<br />Management Review meeting <br />Selection of Certification Body <br />Submission of Quality Manuals to Body <br />Date finalization for Certification Audit <br />
  12. 12. OUR SERVICE PROCESS PLAN -6<br />Support during Certification Audit <br />Planning for Survilience Audit.<br />Assistance for further Qualification <br />Post Certification assistance on exigencies ( on request – special) <br />Long term business association <br />
  13. 13. OUR CONTACT NUMBERS: <br />CEO GLOBAL PTE LTD.,<br /> SINGAPORE <br /> CEO PVT LTD ., <br /> 044-26421443 , 1441, 1442<br /> Contact Persons :<br /> Mr. Deen - +919448193270<br />Mr.Eashwer – +919600000626 , +919444956432<br />Mr. Bobby - +919444381240 <br />E mails : eashwer@exploreceo.com<br /> eashwer.murthi@gmail.com<br />
  14. 14. OUR MISSION STATEMENTS <br />OUR QUALITY SLOGAN :<br />RIGHT FIRST TIME , ON TIME AND EVERY TIME ………..<br /> OUR QUALITY POLICY :<br />OUR SURVIVAL IS HIDDEN IN OUR CUSTOMER’S SUCCESS ………<br />

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