7 non-negotiable roles of Human Resource Management
The role of career development in formulation of organisational effectiveness and employee development
1. The Role of Career Development in Formulation of Organisation
Deloitte is one of the best example Insala
Name: Eakansh Srivastava
Stream:MBA-HR Core
E-Mail:eakansh120221@gmail.com
ABSTRACT
Today’s employees are more career conscious than ever. They are demanding more in terms
of personal growth and development. Organizations that fail to allow employees to meet their
individual needs will be losing valued employees. The aim of this paper is to withdrawal the
various pitfalls are operationalized in organisation and how to codified it as we very well
know if the company not change its culture according to the need of existence they collapsed
its valued employees so the career development is the pace towards the time who seeks
different challenges which commit to update or charge with absolute challenges and acquire
experience regarding its performance it well played its strategies who drawn n` number of job
opportunities and counselling is another tool to deciles the associate outcome from it This
will allow employees to fulfil their career needs, and organizations will benefit by retaining a
greater number of their competent and qualified employees.
KEYWORDS
Counselling, career-development, career-planning, pitfalls, job-opportunities, organisation-
effectiveness, employee-development
INTRODUCTION
Many organizations are faced with the problem of retaining employees. It is expensive to
replace employees who leave for greener pastures or are lured away by other organizations.
New employees have to be recruited, selected, oriented and trained. In fact, it is estimated
that it costs an organization approximately 1½ times the salary of the vacated position to
replace an employee. Employee turnover can have a demoralizing effect on an organization,
and it may also severely impact the overall efficiency of the organization. This becomes even
more critical in organizations which are service-oriented, i.e. law enforcement, and require
highly developed skills and competencies. Unfortunately, there is no single answer that best
addresses the issue of employee retention. However, a number of organizations have
responded to this issue by implementing Career Development Programs in the workplace.
2. These programs teach employees how to work toward their own goals while continuing to do
productive work for the organization. Organizations with such programs claim they retain a
greater number of employees. Clearly, career development has evolved from an isolated tool
for individual growth to a key strategic asset for many far-sighted organizations. Once left
exclusively to the individual employee’s own initiative, organizations have taken a more
active role in their employees’ careers through Career Development Programs. Traditionally,
it has been assumed that every employee wants, or should want, the same thing in a career,
usually a direct path up the organizational ladder (Fink, 1992). However, career development
is not about “getting ahead”, but rather about getting to be the best an individual can be and
finding a place in an organization where they can express excellence and contribute to the
goals of the organization. Career development encompasses “vertical” issues such as
promotions and upward mobility, but also “horizontal” movement (lateral job transfers)
within the organization. Career development deals with the fundamental nature of the
relationship of individuals to their work and employees to their organizations. A clearly
defined plan of action prepares employees for the future and preserves an organization’s
ability to meet both existing and future needs. Rarely is enough attention given to alternative
paths that reflect more personal aspirations, especially when those desires do not fit the
familiar pattern of traditional organizational life. This tells us much about the changing face
of the workplace as we prepare to enter the 21st century. In today’s competitive environment,
it is imperative that all organizations create a work environment which fosters growth and
development. It is apparent this can be accomplished by implementing a Career Development
Program in the workplace. This will enhance organizational loyalty among employees, result
in higher levels of job satisfaction, lower employee turnover, and fewer employee complaints
FOR EXAMPLE Launched in October 2002, iCareerManager is the strategic enabling tool
used by Deloitte to manage its Career Development Initiative. Marybeth Bailey, Director-
Career Services for Deloitte Career Connections is a key reference for iCareerManager she
investigated the available market and came to the conclusion that “Insala remains
unparalleled in the career management technology space.” Organizations using
iCareerManager as their solution value it as a base for employees to:
Navigate and manage their own careers within an organization with the ability to
track and report results.
Enhance employee perception of positive change management within an
organization and
Demonstrate evidence of Employer of Choice Human Resource initiatives.
In the first year of deployment, the Deloitte Career Connections system powered by Insala
resulted in these impressive financial results:
$12 million in savings for turnover related costs – 1st year direct result of the
interaction of one-on-one internal career coaches as supported and enabled by the
iCareerManager technology platform.
Deloitte Career Connections is helping the employee better navigate through the
firm, allowing for improved career satisfaction and ultimately retaining valuable
talent.
3. This indicate the strategic tool to narrate the success story of not a set of employees
but to evolve contribution of different hierarchical level of staff
Next, an extensive literature review was conducted into the historical and theoretical
basis of Career Development Programs. The historical perspective included a review
of both the private and public sector. Several existing Career Development Programs
in large organizations were examined. The theoretical basis explored a number of
motivational and organizational theories, as well as, other driving forces for Career
Development Programs, including workforce changes, nature of employee
motivation, managerial styles and technology. Additionally, components of a Career-
Development Program were explored.
COMPANY PROFILE DELOITTE
Deloitte Touché Tohmatsu Limited commonlyreferredtoas Deloitte,isa UK-
incorporated multinational professional services firmwithoperational headquartersin New York
Cityinthe UnitedStates Deloitte isone of the "BigFour"accountingfirmsandthe
largest professional servicesnetworkinthe worldbyrevenue andnumberof professionals.Deloitte
provides audit,tax,consulting,enterprise risk andfinancialadvisory serviceswithmore than
244,400 professionalsglobally. InFY2016, the companyearneda record $36.8 billionUSDin
revenues. Asof 2016, Deloitte isthe 6th-largestprivatelyownedorganization inthe UnitedStates.
As perreportsin2012, Deloitte hadthe largestnumberof clientsamongst FTSE250 companiesin
the UK and in2015, Deloitte currentlyhasthe highestmarketshare inauditingamongthe top500
companiesinIndia.
Deloitte hasbeenrankednumberone bymarketshare inconsulting byGartner, andfor the fourth
consecutive year,KennedyConsultingResearchandAdvisoryranksDeloitte numberone inboth
global consultingandmanagementconsultingbasedonaggregate revenue In
2016, Fortune magazine rankedDeloitte asone of the 100 BestCompaniestoWork Foronda
BloombergBusinesshasconsistentlynamedDeloitte as the bestplace tolauncha career.
HOW CAREER IS POSTULATED IN DELOITTE
There are multiple advantages of career development. Providing constructive career
development opportunities to employees is one of the most cost-effective ways to achieve the
following benefits for your organization's workforce program:
Retain Top Talent
Best-in-class organizations understand the need to retain their top talent. But the cost of
retaining top talent can run in the hundreds of thousands of dollars to company expenses.
Additional costs associated with retaining talent include the loss of company knowledge,
disruption of customer service, and loss of morale and engagement in remaining employees.
Providing career development opportunities ensures that valuable individuals are more likely
to look within the organization, rather than elsewhere, when they desire a job shift
4. Boost Engagement and Productivity
Today's employees expect to find meaning and direction in their day-to-day work - not just
jobs and tasks, but meaningful careers and career goals. Employees who have access to career
development processes, resources, and tools feel much more engaged and supported by the
organization. In addition, employees who drive their own development are far more likely to
be motivated and optimally productive on a consistent basis.
Strengthen the Succession Pipeline
The backbone of any effective succession planning process is a well-prepared talent pipeline
that can be drawn from at any time. With an employee-driven career development initiative
in place, your top talent gains the opportunity to apply for critical roles that may be vacant.
Making such opportunities visible and available for all eligible employees ensures that the
most qualified individuals enter those critical roles.
Generate Knowledge Transfer and Retention
With the current and impending retirement of millions of Baby Boomers and an aging
workforce, it is crucial for organizations to retain the wealth of knowledge and experience of
seasoned employees. Career development initiatives aimed at retaining experienced talent
provide direct opportunities for knowledge sharing - enhancing and tapping into knowledge
capital within an organization, and ensuring that such valuable knowledge is not lost.
Fill Internal Skill and Role Gaps
Skill and competency gaps, particularly within critical high-level roles, are becoming more
and more common as roles become more demanding and the demands of leadership grow
increasingly complex. Creating a culture and process that facilitates internal mobility is one
of the best ways to fill these gaps from within the organization. An internal mobility
framework enables qualified employees to find roles most suited to them, and enables the
organization to fill such roles without the extensive costs associated with hiring, training, and
on boarding outside hires.
Create Positive Employer Branding
Organizations that achieve the most sustainable success are those that attract the best people
to develop their strategies and achieve their goals. An effective career development initiative
brands your organization as one that truly cares about its employees, helping your
organization continuously attract the best people for the roles you need.
DEVELOPMENT PROGRAMS FOR BETTER OUTCOME IN DELOITTE
Maximize Engagement
Your high performing employees need to know that they are valuable and visible within your
organization. There is no better way to communicate appreciation and offer development
5. opportunities to your top talent than through an employee career development program.
Ensure that your talent has the opportunities to develop the required competencies and
important leadership skills to ultimately fulfil your critical top-level positions.
.
Increase Retention
You want your most talented employees to stay with your organization and continue
contributing to the culture, operations, and success of your business. Employees need to feel
valued and secure in their standing with the company, and they need to know they have a
future with the organization. Retain your most valuable talent by making opportunities for
advancement and professional development transparent and user-friendly with a well-
structured employee career development system.
Developfor Succession
You've got leaders in crucial roles preparing to retire. You know you have talented
individuals in your organization who could learn to fill those roles - you just need to identify
and develop them. By providing your employees with a career development system, you can
make future openings transparently available, and your people can plan ahead to develop the
competencies and skills they need to fill those critical roles. Employers can track employees'
progress to identify qualified and talented candidates. Let your talent plan for succession, for
you.
CAREER DEVELOPMENT SOFTWARE IN DELOITTE
Career Development Tools for Career Planning
You may have decided that implementing a best-practice career development initiative is a
high priority for your company. Yet, there are many variables involved in establishing a
successful career development program:
Once initiated,the careerdevelopmentprogrammustbe trackedandmanaged.
Stakeholdersindispersedlocations - employees,managers,andHR leaders - mustbe engaged.
Employeesneedawell-structuredprofessional developmentplanwithspecifictoolsandresources
to directtheirowndevelopment.
Administratorsmustalignthe careerdevelopmentinitiative withcorporate strategyandobjectives,
and demonstrate the successof the initiative.
Company Career Development
ICareerManager is an internationally recognized online career development platform that
empowers all company stakeholders to successfully fulfil their roles in your career
development program. Employees gain access to career development tools designed to
motivate, develop, and support them in their career journey. Managers and career coaches
6. gain access to online resources to help support employees in their careers, as well as access to
critical employee data to drive the most effective career conversations. HR has access to
administrative tools that enable them to monitor and track initiative progress.
ICareerManager enables your organization to:
Empoweremployeestoproactivelydirecttheirowncareerdevelopmentusingourprovenprocess
Establishaframeworksupportingconsistentcommunicationwithindividualsandmanagers/career
coaches
Manage careeropportunitiesandestablishinternaltalentmobility acrossall levelsandlocations
globally
Measure commonkeyperformance indicators(KPIs) includingemployee retention,talentmobility,
and development
We know that every company's career vision, culture, and brand are different. We can
support your need for a customized solution. All branding, content, and processes within
iCareerManager™ can be customized to meet your company's needs.
CAREER DEVELOPMENT APPROACH OF DELOITTE
Engage Your Talent
At Insala, we know that organizations face escalating succession and skill gaps as they
struggle to fill increasingly demanding roles. At the same time, career paths can seem
complex and uncertain as employees try to build meaningful careers without earlier
certainties of promotion and cradle-to-grave job security. Most importantly, we know that
individuals who understand their current roles, and how to move throughout their
organization to achieve their career goals, will stay longer and be more engaged.
Given those realities, we offer a unique approach to career development through consulting
services, interactive online career development software, and engaging content.
Drive Self-Directed Career Development
We believe in a simple and practical approach to career development: drive internal mobility
and self-directed career development. We believe that companies benefit from providing
individuals with visible career development opportunities and mobility within the
organization to fill roles that are best suited for them. In turn, we believe that the best career
development activities are self-directed, whereby individuals use the framework, resources,
and opportunities provided by the organization to develop themselves in line with
organizational goals and needs.
Deliver a Best-in-Class Initiative
Our tried and tested career development approach has helped organizations like yours deliver
best-in-class career development initiatives with significant organizational ROI.
7. CHALLENGES AND THE OUTCOMES OF CAREER DEVELOPMENT IN
DELOITTE
The Challenge
Proactively improve professional services organization’s career development program
while maintaining national “Employer of Choice” status.
With a reputation as an employer of choice for innovative human resources programs, this
professional services organization needed to continue to solidify its employer branding by
proactively, continuously improving their career development programs.
Insala's specific challenge: offer a solution to connect employees with the tools, resources
and coaching necessary to manage their career success at the firm.
The Results
Deloitte saved millions of dollars by reducing turnover and retaining key talent.
Empowering employees to manage their own careers benefits the employee as well as the
employer. Employees grow within the organization by understanding their professional
needs, utilizing company-sponsored programs to address them and proactively researching
opportunities within the organization that may better meet their needs. Improving employee
performance reinforces employer culture and brand in the marketplace. The bottom line
savings of key talent retention demonstrate that this investment pays for itself.
"The Results have been astounding in just over four years: 58,000 employees are users, over
4,362 have taken advantage of one-on-one confidential coaching, 3,000 participated in
Group Coaching and over 815 success stories where individuals were retained who would
otherwise have left. Insala's superb technological solution and collaborative approach have
been absolutely essential in achieving this win-win for our people and our company."
Stan Smith, Director of Employer of Choice/Next Generation Initiatives - Deloitte
As the DCC program passed the one year milestone, the impressive financial results are:
In the first year, the ROI realized by Deloitte Career Connections was $12
million in savings for turnover related costs.
The remarkable savings are a direct result of the interaction of one-on-one
internal career coaches as supported and enabled by the iCareerManager
technology platform. Deloitte Career Connections is helping the employee
better navigate through the firm, allowing for career satisfaction and ultimately
retaining valuable talent.
8. Turnover cost calculation is based on a conservative 1.5 times an average
annual salary of $74,000 for employees between the levels of Paraprofessional
to Senior Manager.
Apart from an impressive return on investment, Deloitte has seen numerous
possibilities for their Deloitte Career Connection Solution to help with
recruiting as well as retention of their diverse population.
SOURCES OF BULLETIN INFORMATION
Deloitte India.com “success story to planned future with employee” Samuel denom
webpage article no. seven
Insala the service partner of Deloitte go through various operation techniques and
provide career development software for technical solution and self-supportive and
self-counselling
Ahuja d.somesh “area to be new in kind of job prospectus” july007
Danraj somapatra “can pay regain loyalty and motivation drain it”