Unified communications platform is the next big change coming to organizations. Unified communication in business is playing a pivotal role in organizational changes and resource optimization.

1. What is Unified Communications
Unified communications platform is the next big change coming to organizations. It is
changing the way organizations used to work and there is a huge impact on
organizational productivity when these tools are applied to an organization. Unified
communication in business is playing a pivotal role in organizational changes and
resource optimization.
There is a widespread adoption spree of various unified communication tools in all
types of organizations small and big. For a large organization it is a necessity, for a
small organization it makes them future ready and they can scale up at any point of
time without any issues with communications.
Part 1: What is Unified Communications?
Part 2: What are the Key Benefits of Unified Communications?
Part 3: What are Additional Features Offered by Unified Communication Platforms?
Part 4 (Optional): How is Unified Communication Platforms Different from a High
End VOIP EPBAX System?
Part 1: What is Unified Communications?
Unified communications is an emerging technology which brings all kinds of
communications. Namely, calls, mails, video calls, conferences, etc. to a single
platform. Added to it, the unified communications platforms try to make the
communications device independent or provide separate applications for all platforms.
A person can attend a meeting using his mobile while the person he is meeting is on a
desktop.
Part 2: What are the Key Benefits of Unified Communications?
There are three key benefits of the unifiedcommunications platform.
◆ EnhancedAccountability and Transparency
When all communications are on a single channel, there is no question that someone
can deny that they did not check their email or instant messenger. It's all there on a
single platform and no one can deny or accuse someone for any kind of
communication gap. The series of communications is time lined, recorded and
available at all times.
◆ IncreasedProductivity
Where there is a trail of communications, there is an increase in the productivity of

2. the employees and an improvement in organizational performance. People always
find them accountable and try to perform at their best.
◆ Cost Cutting
Having multiple platforms for communication means multiple bills at multiple
facilities of the organization. Unified communication tools bring them to a single bill
for all facilities and reduce the communication expenditure to a great extent.
Part 3: What are Additional Features Offered by Unified Communication
Platforms?
Unified communication provides all kinds of conventional communication options
along with some new enhanced method of communication. These include:
◆ HD Video Conferencing
Now your employees can video conference with each other across different offices
which might be spread across different continents using HD video conferencing.
Multiple personnel from different offices can sit together and work on a project from
different offices.
◆ HD Voice
The HD voice platforms provide your organization an edge over the competitors. The
HD voice ensures that every word your employees speak among themselves or with
the customers is conveyed properly with no disturbance.
◆ Group Resource Sharing
Now your employee can send a media file like a photograph, a video or a document to
as many employees he wants to send it to. With a click of a button, he can broadcast
the message to the intended recipients. A much awaited feature that most instant
messengers lacked.
Part 4 (Optional): How is Unified Communication Platforms Different from a
High End VOIP EPBAX System?
A unified communication platform performs all features of a high end VOIP EPBAX
system along with some extraordinary features that set it apart. Here are two of the
features that will help you understand the difference between a high end VOIP
EPBAX and a Unified Communication platform.
◆ Device Independent

3. In a VOIP system there are devices like special handsets which are the only medium
of communication. If one needs to connect with the network, they will need access to
one of those devices. However, Unified communication is a breed apart that one can
connect with the network using an app on any popular smart phone platforms like
Android and iOS.
◆ Accountability
On a unified communication platform there is a transparent logging system which
records all the messages communicated between the two personnel. It is a great
security tool and brings in great accountability among the employees. VOIP has a
logging system which can only be accessed by the administrators of the network,
which causes a lack of transparency among the employees.
There’re some organizations that can’t afford above-mentioned solutions from
bigshots. But fortunately, now the new ventures in the domain like EZTalks emerge
with the times that also offer professional unified communication platform at an
affordable investment.
Article Source: What is Unified Communications