By Federico von Buchwald, President, Metrovía Foundation; Vice-President, Latin American Association of Integrated Systems and BRT (SIBRT). Presented at Transforming Transportation, January 26, 2012, Washington, D.C.

2. TRANSFORMING TRANSPORTATION
January 26 – 27,2012- Washington, DC
EXPANDING THE METROVIA BRT AND FEEDER
SERVICE IN GUAYAQUIL, ECUADOR
ING. FEDERICO VON BUCHWALD
federico.vonbuchwald@metrovia-gye.com

3. GUAYAQUIL KEY FACTS
• Guayaquil, with 2´4 million inhabitants, is the largest city in Ecuador, is
located on the banks of the Guayas River, the largest river flowing into the
Pacific coast of South America.

4. The main public services of the city are concessions or contracts with national
or international specialized companies such as:
• Port of Guayaquil
The operation of the seaport of Guayaquil is under concession for 20 years
with CONTENCON, a company created by International Container Terminal
and Service (ICTSI) from Philippines.

5. • Airport Guayaquil
Since July 2004, the operation and administration of Guayaquil´s Airport
were licensed to TAGSA, with a contract for 20 years until July 2024. The
airport tax for this airport is the lowest in Ecuador. 50% of proceeds goes
into a fund for the construction of a new airport after 15 years.

6. • Potable water, sanitary and storm sewer
Since April 2001, it´s leased out for a period of 30 years, drinking water
and sewerage, to INTERAGUA, a company formed by international
companies, including VEOLIA Waters. The price of drinking water is 0.56
U.S. dollars per cubic meter.

7. • Electricity
Until recently, the power supply of the city was contracted to a private company,
but today the service is provided by the state, and we have problems with power
outages.

8. • Solid waste collection
The collection and transport of nonhazardous solid waste for the city are
under contract with the company Puerto Limpio, for a 7-year
contract, paying up to 28 U.S. dollars per ton.

9. • Landfill
The disposal of nonhazardous solid wastes for the city is under contract
with the company CONSORCIO ILM Las Iguanas, a 7-year contract, with an
approximate price of 5 U.S. dollars per ton.

10. • Public Transport
The Municipality of Guayaquil through the Metrovia Foundation outsourced the
Bus operation, the control and engineering of the BRT system, the fare
collection and the trust where the funds are kept, to private companies for
periods from 5 to 12 years.
Additionally, the Municipality hired security guards, cleaning and
maintenance services for the bus stops and terminals, parks and roads
medians along the system.

11. • Other services that are outsourced by the Municipality of Guayaquil are:
Security, cleanliness and maintenance of parks.
• The Municipality of Guayaquil has about 4000 employees. 15% of
expenditures are for salaries and administrative expenses, and 85% is
dedicated to public investment.
• In November 2003, Kofi Annan, General Secretary of the United
Nations, honored Guayaquil with the Efficiency and Governance award.

12. PUBLIC TRANSPORTATION KEY FACTS
• Jaime Nebot, Mayor of Guayaquil took the decision to seek alternative
methods of transportation that would be more convenient for the city and
got involved in the project by changing the status quo and improving the
poor service provided. This decision affected some but the results are
beneficial for the city.
• The studies were conducted with the support of the United Nations
Development -UNDP (P NUD in Spanish).
• About 80% of the population in Guayaquil uses public
transportation. The tariff, (0.25 US dollars) despite being the lowest
in Latin America, is sensitive to family income, representing 7.4% of base
salary.

13. • Conventional Public transportation
• The average age of the conventional public transport buses is 18;
vehicles are old, and have highly polluting engines.
• The level of insecurity and disrespect is unbearable.
• The oversupply of transport units originated the "bus racing."
• Drivers work 14 hours a day.

14. • The studies recommended that a "Bus Rapid Transit" (BRT) be implemented
with dedicated lanes, bus level access at 90 cm, prepaid tickets, free
transfer, EURO III engines and integrated systems between suppliers, and we
called all these Metrovia System.
• The design of Metrovia runs thru the most demanded sectors of the
city, ensuring a high turnover rate.
• The model for the operation of the BRT system is based on the structure that
the city of Guayaquil uses through grants or service contracts with experts
companies and specialized suppliers.

16. Status of the system:
• Began operation in July 2006.
• Two trunks lines in operation carrying an average of 300,000 passengers per
day.
• Metrovia has transported up to the year 2011 about
400’ m passengers, with the total percentage of children, elderly, and
disabled the 5.73% of the total.
• Infrastructure costs , are US$ 1.2 million per kilometer, and considering the
investment of the bus carriers, it totalizes US$ 2.1 million per kilometer.

17. • The system serves all users, including children, elderly and
disabled, who pay a reduced fee of US$ 0.12, 97% of the bus
stops have access for wheelchairs.
• The outputs of the vehicles in the peak hours are every two
minutes; the highest waiting time is 5 minutes at very low
demand hours.

18. • Due to the fact that the Foundation is not involved in the operation of the
transport system, it can be a direct contact with users to attend their claims for
any inconvenience in the daily operation of the system, and because
everything is outsourced, Metrovia can demand immediate response to each
operator for any inconvenience in the system, or it will apply
severe penalties including the contract termination.
• The proceeds from fines, product of non-compliance of services to users
(approximately US$ 1.2 million accumulated to date 2006-2011) are
invested in infrastructure for the benefit of those users, Metrovia has installed
CCTV cameras at all terminals, bus stops and feeders buses, also bought 2
vans that provide door to door service for disabled people who live in the
feeders sector which can not be transferred to the trunk.

19. METROVIA FOUNDATION KEY FACTS
• The Foundation Metrovia regulates controls and penalizes the
concessionaires of transport for non compliance of services.
• The operation of the Foundation is not funded on fare collection;
wages are covered trough the sale advertising spaces in terminals and bus
stops and with the rental of commercial areas inside the system. (Metrovia
has 20 employees)
• The people evaluate the Foundation trough the quality the public services
provided, not by the quantity or the brand of equipment purchased for this
reason, we hire services instead of buying equipment.

20. • The traditional way for public institutions has been to
buy equipment, then pay to learn how to operate them, later on hire the
maintenance or improvement (in the case of software), and finally pay for
repairs. Summarizing, the provider of the selected products will sign 3
contracts for the same item, the sale, maintenance and repair, and the
supplier has no responsibility for the service. For the supplier, the
more damage occurs, the better the business.

21. • The Foundation Metrovia made concessions to the historical carriers who
had the operating permits, and serviced the areas involved where the
implementation of the trunk line would be. These carriers are experts in this
business, are accustomed to the competition depending on the supply and
demand (in the conventional system of transportation). In Metrovia the
transportation contractor receives 91.5% of revenues produced by the
service.
• Metrovia awarded to another contractor the operating
control, engineering and fare collection (ITOR), payment for this service is
indexed to the cost of transportation fee.

22. • Metrovia also hires specialized companies to cover other services such as
security, landscaping, and cleaning companies.
• Awarded a 12 year contract to a internet service provider to install a 24
wire fiber optic cable using ducts installed by the Municipality, Metrovia and
the Municipality kept 4 wires and the provider the rest, Metrovia and the
Municipality pay NO data transportation fee for the duration of the contract.
• Hired CCTV service. Payment is made based on the service provided to the
control center. If any camera is out of service, fines are applied as specified in
the contract.

23. • Created feeders routes linked directly to low demand bus stops in areas
with large population. This improved the operation of the trunk line, and
expanded the range of service from 3 blocks to 1.5 miles
• Created a special service for the disabled. The user calls for a service
appointment, the van will picks up the persons at their home and
transports them to the nearest bus stop in the trunk line.
• Created a special service for vulnerable people (women, elderly and
children), with a preferential area on the bus.
• This past week started a new service with the same van to transport
passengers back and forth from a bus stop to different hospital located
near the bus stop.

24. PLANS FOR THE FUTURE
• In the near future Metrovia will be implementing the third trunk line
called July 25 - Terminal Rio Daule, this trunk will have passing
lanes, allowing express service buses which will make 2 or 3 stops before
reaching downtown, the average operating speed expected is greater
than 25 km/h and there are streets that are almost for Metrovia´s
exclusively use.
• The operations involving the activities required for the system will be
hired by Metrovia, as a service which will incorporate the provision of
equipment or devices that requires maintenance, some of these are
turnstiles, doors, software control for the operation, inside lighting for
stops, etc..

25. Source: Diario El Universo.

26. • We will contract the service sliding doors and turnstiles. The contractor
will be responsible for the proper functioning of equipment, if there is
noncompliance, penalties will be applied which will triple the cost
values ​of the gate or turnstile, therefore, the contractor will most likely
install high quality equipment to be durable and require minimal
maintenance.
• Bus stops inside lighting contract, payment will be made from
measuring the lumens projected. The foundation will not buy lamps; it
will pay for the service of enlightenment. The contractor will be interested
in purchasing high quality lamps to lower costs of replacement and
unnecessary maintenance.
• Signing and pavement markings will be hired under the same
figure, payment will be made according to measurement taken for retro-
reflectivity, just as surely the contractor will look for the material that
lasts longer and does requires less maintenance.

28. • Implemented bicycle storage areas in the vicinity of certain bus stops so that
users can get these and use the System Metrovia, achieving intermodal
integration.
Estacionamiento de bicicletas gratuito en centro comercial Parque Arauco - Chile

29. High Quality Urban Transit for All
An Overview
Federico von Buchwald
President of Metrovia Guayaquil
Vice President of SIBRT
Transforming Transportation, January 2012

30.  7 countries – 18 Latin American cities
 10 million passengers daily
 700 km of exclusive lanes
 30.000 transport units
The Latin-American Association of Integrated
Systems and BRT (SIBRT) works for the
development and quality improvement of
urban transit in the region.

31. SIBRT is a Benchmarking Association
Public Transit Agencies collaborating to improve
A capacity building process (not only a database or forum)
Innovation is the result of collaboration
Example of
Improved
Performance
Future
Performance
Performance +
Actual
Performance
Outliers
Cost / Other attribute +

32. SIBRT Objectives/Work Areas
Executive Secretariat:
Strategic Partner:
Inspiration:

33. www.sibrtonline.org
Filename/RPS Number

34. SIBRT Headquarters in Curitiba
Transit + Land Use

35. 65% of World Demand of BRT + Busways is
concentrated in 32 Latin-American cities
USA and Canada Europe Europe/Asia Asia
20 cities 26 cities 1 city 33 cities
1 M pax/day 0.62 M pax/day 0.7 M pax/day 6.3 M pax/day
Africa
Latin America and 2 cities Oceania
the Caribbean 0.29 M pax/day 5 cities
32 cities 0.34 M pax/day
17.6 M pax/day

36. Not only BRT, but also Integrated Transport Systems
Length Confined
Modes # Cities Pax - day
(km)
BRT in operation 20 799 7,664,192
BRT in implementation and expansion 13 456 5,427,266
ITS w/ BRT 4 265 11,170,000
ITS alone (++ Brazilians/privates) 16 7,782,137
ITS w/BRT in implementation 2 5,300,000
TOTAL 55 1,520 37,343,595
Metros/Rails in operation 26 944 16,099,492
With FULL ITS
BRT
Without
BRT
Not Integrated
Integrated

37. Investment Cost of Urban Transit Modernization in
Latin America – next 20 years
242 Latin-American cities with more than 250
thousand inhabitants, approximately 370
millions of inhabitants, would require:
− USD 27,000 millions from public investment
for infrastructure, to put in operation 5,400
km additional BRT corridors
− USD 70,000 millions from private
investment for fleet renewal.
SIBRT is promoting and developing a
STRATEGIC ALLIANCE with
participation of all the stakeholders
of the bus transit industry.

38. SIBRT Milestones
Aug/2009 - Porto Vallarta, México : 4 agencies
Nov/2009 - Bogotá, Colombia: 11 agencies
Apr/2010 - Curitiba, Brasil 14 agencies
Apr/2011 - Guayaquil, Ecuador: 18 agencies (7 countries)
Apr/2012 - León México: 29 agencies (11 Countries )

39. Big Challenges:
Public policy: Vision and Political Willing
Financing a high quality transit for all
Human Resources for the transit modernization
Quality of Bus Systems and User Satisfaction
Road Safety in Bus Systems
They are the main topics and case studies in the
current SIBRT work

40. All of you are invited to:
Second Best Practices Congress SIBRT
Leon, Guanajuato, México, April 25-26, 2012
More information on: congresosibrt.com
The III SIBRT General Assembly will
be after the Congress, April 27, 2012.

41. assss

42. Thank you
Ing. Federico von Buchwald
federico.vonbuchwald@metrovia-gye.com
www.metrovia-gye.com
www.guayaquil.gob.ec
www.sibrtonline.org
January 2012