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Overview
Fine Watches and Jewelry house, since 1847
170th anniversary celebration in 2017
Expertise, Creativity and Craftsmanship
ART: The Cartier Foundation for Contemporary Art
SOCIAL: Christmas Holiday 2016 Campaign, creation of a social media marketing campaign promoting the social side of Cartier
CHRISTMAS: Happiness, Solidarity, Sharing, Caring, “Magic of Christmas”
“Smile by Cartier” Campaign
- Charity Event
- Limited Edition Collection, limited in time, SMILE Charity bracelet
- 20% of proceeds go to charity, partnership with UNICEF
- Social media content posts: pre, during and post-event until Christmas Holiday
- Using #SmilebyCartier and/or #CartierSmile
Idea “Smile bright like a diamond”
- brand awareness + social aspect
- social media rate engagement → 1%
Final goals:
- Give money to charity
- Offer gifts to children for Christmas
Objective
Opportunity
● Brand Positioning
○ Opportunity for consumers to know the “other side of the brand” :
Sharing is caring
● Brand Awareness
○ Promotion through different channels and people including elite
customers and influencers
● Sales Growth
○ Limited Edition Collection= Demand
● Acquire new consumers
○ Target customers that care about giving while buying
Strategy
● Event- Launch of Collection- Nov/ 19
○ Event to present “Smile by Cartier” Campaign
■ New York- Metropolitan Museum of Art
■ Paris - Cartier Showroom Place Vendôme
■ Tokyo- Ritz Carlton Tokyo
○ Brand Ambassador
■ Rihanna- Americas
■ Marion Cotillard- Europe
■ Yoshino Kimura- Asia
○ Rundown
■ Cartier Carpet Cocktail & Auction Dinner Party
○ Invitees
■ Find influencers in each of the cities
● Influential people from the Fashion World
● Customers
● Bloggers
● Magazines
Who are we talking to ? Target Market
● Men: 40+, lawyer/politician/financial/businessman, wears suits, 5th watch (Rolex,
Baume&Mercier), gift for his wife, drives luxury car
● Women: 35+, married, children, socialite (gala), buy luxury clothes and
accessories (Chanel, Lanvin), tradition, heritage, excellence, arts lover
● Cartier Buyers (current target market)
○ Loyal
○ Upper social class: wealthy and
social economic status
○ Buyers of authentic and famous luxury
brands
○ Urbanites or big city residents
○ Rich and socially responsible (new target market)
Approach
● #SmilebyCartier
○ Community
○ Gather posts related to our campaign
● Emotional Connection
○ Charity
○ Unicef
● Creation of Desire:
○ Special edition
○ Limited time
● Attract Younger Consumer
○ Entry-level price bracelet
○ Snapchat
Deliverables
Setting up a partnership with the association UNICEF dedicated to help children.
● Exclusive products : SMILE Charity bracelets, 3 different one in limited
edition (young customer, regular, high price)
● Social Media content :
○ 1 post/day on Facebook and Instagram to create content and create
the buzz (only professional content by Cartier and Unicef)
○ Live videos on facebook and Snapchat during the main Christmas
event + teasers before.
○ Creation of a hashtag #smilebycartier
● Thank you card : send a handwritten thank you card after the event (on
January 1st) to explain how each customers helped children and wish them
a happy New Year.
We hope to reach 1% of engagement by the end of the campaign (or 78.600 people).
Product
● Three different products: SMILE Charity Bracelet
● Targeting all our consumers
● Limited edition
● Available only during all “Smile by Cartier” campaign
Smile bright like a Diamond
limited edition (200 pieces=
1 per store):
$12 000 bracelet with 18K
gold and 0,54K carat diamond
Smile Bright limited
bracelet (600 pieces= 3 per
store):
$5000 bracelet with 18K gold
Smile limited bracelet (2,000
pieces= 10 per store):
$800 bracelet with 18K gold and
leather
Data - Current Engagement Rate
What does the engagement rate mean?
● Above 1% is good
● 0,5%-0,99% is average
● below 0,5% engagement likely means you
need to realign your messages to that of
your audience’s expectations
Sources: http://www.michaelleander.me/blog/facebook-engagement-rate-benchmark/ & http://www.invespcro.com/blog/social-media-engagement/
Budget and Payback Model
Total Social Reach: 7,916,215
Social Engagement (0.41%): 32,456
Conversion (0.59%): 46,706
Campaign Investment: $700,000
The average gala dinner costs $200,000*
Net Revenue = Gross Revenue – Campaign/Gala
Costs (Direct and Indirect)
Total guests: 900 $1000 per ticket
Source: nymag.com/nymetro/news/people/columns/intelligencer/11023/ and
*.teamworksmedia.com/blog/nonprofit/5-reasons-nonprofits-ditch-annual-gala/
Example of Direct/Indirect costs
Event Coordinator = $20,000
Executive Director = $8,000
Development Director = $8,000
Board Members = $5,000
Food and Drink: $40,000
Venue: $40,000
Decorations: $15,000
Entertainment: $60,000
Offsets:
Volunteers
Sponsorships
Donations (raffle items, etc)
Tickets/Tables
Product Income Donation to
UNICEF (20%)
Revenue
Smile Limited
Bracelet
$1,600,000 $320,000 $1,280,000
Smile Bright
Limited Bracelet
$3,000,000 $600,000 $2,400,000
Smile Bright like a
Diamond Limited
Bracelet
$2,400,000 $480,000 $1,920,000
TOTAL $7,000,000 $1,400,000 $5,600,000
Budget and Payback Model
Product Revenue & Donation
Closing Page
Twitter: https://twitter.com/cartier
Instagram: https://www.instagram.com/Cartier
Snapchat: CartierOfficial
Facebook: facebook.com/cartier.usa
Example of Content Smile By Cartier

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Cartier campaign social media

  • 1.
  • 2.
  • 3. Overview Fine Watches and Jewelry house, since 1847 170th anniversary celebration in 2017 Expertise, Creativity and Craftsmanship ART: The Cartier Foundation for Contemporary Art SOCIAL: Christmas Holiday 2016 Campaign, creation of a social media marketing campaign promoting the social side of Cartier CHRISTMAS: Happiness, Solidarity, Sharing, Caring, “Magic of Christmas”
  • 4. “Smile by Cartier” Campaign - Charity Event - Limited Edition Collection, limited in time, SMILE Charity bracelet - 20% of proceeds go to charity, partnership with UNICEF - Social media content posts: pre, during and post-event until Christmas Holiday - Using #SmilebyCartier and/or #CartierSmile Idea “Smile bright like a diamond”
  • 5. - brand awareness + social aspect - social media rate engagement → 1% Final goals: - Give money to charity - Offer gifts to children for Christmas Objective
  • 6. Opportunity ● Brand Positioning ○ Opportunity for consumers to know the “other side of the brand” : Sharing is caring ● Brand Awareness ○ Promotion through different channels and people including elite customers and influencers ● Sales Growth ○ Limited Edition Collection= Demand ● Acquire new consumers ○ Target customers that care about giving while buying
  • 7. Strategy ● Event- Launch of Collection- Nov/ 19 ○ Event to present “Smile by Cartier” Campaign ■ New York- Metropolitan Museum of Art ■ Paris - Cartier Showroom Place Vendôme ■ Tokyo- Ritz Carlton Tokyo ○ Brand Ambassador ■ Rihanna- Americas ■ Marion Cotillard- Europe ■ Yoshino Kimura- Asia ○ Rundown ■ Cartier Carpet Cocktail & Auction Dinner Party ○ Invitees ■ Find influencers in each of the cities ● Influential people from the Fashion World ● Customers ● Bloggers ● Magazines
  • 8.
  • 9.
  • 10.
  • 11. Who are we talking to ? Target Market ● Men: 40+, lawyer/politician/financial/businessman, wears suits, 5th watch (Rolex, Baume&Mercier), gift for his wife, drives luxury car ● Women: 35+, married, children, socialite (gala), buy luxury clothes and accessories (Chanel, Lanvin), tradition, heritage, excellence, arts lover ● Cartier Buyers (current target market) ○ Loyal ○ Upper social class: wealthy and social economic status ○ Buyers of authentic and famous luxury brands ○ Urbanites or big city residents ○ Rich and socially responsible (new target market)
  • 12. Approach ● #SmilebyCartier ○ Community ○ Gather posts related to our campaign ● Emotional Connection ○ Charity ○ Unicef ● Creation of Desire: ○ Special edition ○ Limited time ● Attract Younger Consumer ○ Entry-level price bracelet ○ Snapchat
  • 13. Deliverables Setting up a partnership with the association UNICEF dedicated to help children. ● Exclusive products : SMILE Charity bracelets, 3 different one in limited edition (young customer, regular, high price) ● Social Media content : ○ 1 post/day on Facebook and Instagram to create content and create the buzz (only professional content by Cartier and Unicef) ○ Live videos on facebook and Snapchat during the main Christmas event + teasers before. ○ Creation of a hashtag #smilebycartier ● Thank you card : send a handwritten thank you card after the event (on January 1st) to explain how each customers helped children and wish them a happy New Year. We hope to reach 1% of engagement by the end of the campaign (or 78.600 people).
  • 14. Product ● Three different products: SMILE Charity Bracelet ● Targeting all our consumers ● Limited edition ● Available only during all “Smile by Cartier” campaign Smile bright like a Diamond limited edition (200 pieces= 1 per store): $12 000 bracelet with 18K gold and 0,54K carat diamond Smile Bright limited bracelet (600 pieces= 3 per store): $5000 bracelet with 18K gold Smile limited bracelet (2,000 pieces= 10 per store): $800 bracelet with 18K gold and leather
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Data - Current Engagement Rate What does the engagement rate mean? ● Above 1% is good ● 0,5%-0,99% is average ● below 0,5% engagement likely means you need to realign your messages to that of your audience’s expectations Sources: http://www.michaelleander.me/blog/facebook-engagement-rate-benchmark/ & http://www.invespcro.com/blog/social-media-engagement/
  • 20. Budget and Payback Model Total Social Reach: 7,916,215 Social Engagement (0.41%): 32,456 Conversion (0.59%): 46,706 Campaign Investment: $700,000 The average gala dinner costs $200,000* Net Revenue = Gross Revenue – Campaign/Gala Costs (Direct and Indirect) Total guests: 900 $1000 per ticket Source: nymag.com/nymetro/news/people/columns/intelligencer/11023/ and *.teamworksmedia.com/blog/nonprofit/5-reasons-nonprofits-ditch-annual-gala/ Example of Direct/Indirect costs Event Coordinator = $20,000 Executive Director = $8,000 Development Director = $8,000 Board Members = $5,000 Food and Drink: $40,000 Venue: $40,000 Decorations: $15,000 Entertainment: $60,000 Offsets: Volunteers Sponsorships Donations (raffle items, etc) Tickets/Tables
  • 21. Product Income Donation to UNICEF (20%) Revenue Smile Limited Bracelet $1,600,000 $320,000 $1,280,000 Smile Bright Limited Bracelet $3,000,000 $600,000 $2,400,000 Smile Bright like a Diamond Limited Bracelet $2,400,000 $480,000 $1,920,000 TOTAL $7,000,000 $1,400,000 $5,600,000 Budget and Payback Model Product Revenue & Donation
  • 22. Closing Page Twitter: https://twitter.com/cartier Instagram: https://www.instagram.com/Cartier Snapchat: CartierOfficial Facebook: facebook.com/cartier.usa
  • 23. Example of Content Smile By Cartier