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mercoledì 23 giugno 2010
mercoledì 23 giugno 2010
Bringing conversations
                 into processes to get the
                 most out of your human
                          capital

                           International Forum on Enterprise 2.0
                                     June 9-10th - Milan




mercoledì 23 giugno 2010
Bertrand Duperrin
                           Web Industry
                           HR &Management Consulting
                           Enterprise Social Software
                           «Enterprise 2.0 consulting» (?)



http://www.netxmodernity.com http://www.duperrin.com
http://www.twitter.com/nextmo http://www.duperrin.com/english
                              http://www.twitter.com/bduperrin




mercoledì 23 giugno 2010
mercoledì 23 giugno 2010
Hello Italia
                           Hello Milan




mercoledì 23 giugno 2010
Hello Italia
                           Hello Milan




mercoledì 23 giugno 2010
Why human capital is more important than ever ?
            Why Enterprise 2.0 is seen as a solution ?
        Why organization and HR struggle to deal with that ?
                          How to fix it ?




mercoledì 23 giugno 2010
HC ?
                             = cost
                           = resource
                             = asset



mercoledì 23 giugno 2010
mercoledì 23 giugno 2010
The nature of work has
                            changed




mercoledì 23 giugno 2010
Yesterday : intelligence and
   knowlegde were used to build
     systems anyone could run




mercoledì 23 giugno 2010
Now they have to be used to
        solve problems to make
             systems work




mercoledì 23 giugno 2010
When old methods and tools
 are applied to a new context....




mercoledì 23 giugno 2010
Problem solving needs
                                knowledge




mercoledì 23 giugno 2010
Knowledge is not a stock




mercoledì 23 giugno 2010
Knowledge is incarnate
                      and contextualized




mercoledì 23 giugno 2010
...and comes through
                                conversations




mercoledì 23 giugno 2010
mercoledì 23 giugno 2010
Harness the
        Share
                           information
     information
                              capital


   Bring people Connect people,
     together     information

mercoledì 23 giugno 2010
I was told is was as easy as
                     Facebook !




mercoledì 23 giugno 2010
Here’s how organization
              designed their work flows




mercoledì 23 giugno 2010
and how many traditional
              organizations see the «2.0
                       model»




mercoledì 23 giugno 2010
Businesses aren’t looking for
      possibly find more gold, they
           need a gold factory



  Inspired by Rex Lee http://rexsthoughtspot.blogspot.com/
      2010/06/beyond-serendipity-for-enterprise-20.html

mercoledì 23 giugno 2010
Privacy matters


mercoledì 23 giugno 2010
Welcome to a rational skeptic
             world !




mercoledì 23 giugno 2010
Employees don’t know how to
   plug «social» into business




mercoledì 23 giugno 2010
How to fix it ?




mercoledì 23 giugno 2010
mercoledì 23 giugno 2010
A work-flow (& sense) driven
              serendipity




mercoledì 23 giugno 2010
A work-flow (& sense) driven
              serendipity
               Embed social into business




mercoledì 23 giugno 2010
A work-flow (& sense) driven
              serendipity
               Embed social into business
 Engaging without overexposing



mercoledì 23 giugno 2010
A work-flow (& sense) driven
              serendipity
               Embed social into business
 Engaging without overexposing
                           A basic framework for
                                 everybody

mercoledì 23 giugno 2010
The traditional nature of
                             work




mercoledì 23 giugno 2010
The traditional nature of
                             work

                           Task 1   Task 2   Task x




mercoledì 23 giugno 2010
mercoledì 23 giugno 2010
Task 1   Task 2   Task 3   Task x




mercoledì 23 giugno 2010
Share


                                    Debrief                Search


                           Task 1      Task 2     Task 3   Task x


                                    Refine/                  Ask
                                    Discuss
                                                Connect




mercoledì 23 giugno 2010
Social (net)working is a part of
           real work
                                                 Share


                                    Debrief                Search


                           Task 1      Task 2     Task 3   Task x


                                    Refine/                  Ask
                                    Discuss
                                                Connect


                  that improves execution
                   through social routine
mercoledì 23 giugno 2010
Social routine




mercoledì 23 giugno 2010
Social routine

                             Starts from processes / work flows
                           A light and easy set of background tasks
                                Tells people what to do & when
                                Focuses on sense and alignment
                             Connects Business and Social tools
                                Improves speed / scale / quality
                                 Behavioral trainings needed !




mercoledì 23 giugno 2010
One more thing...




mercoledì 23 giugno 2010
Did you embed conversations
         in your processes ?




mercoledì 23 giugno 2010
Did you embed conversations
         in your processes ?

                           No ?



mercoledì 23 giugno 2010
So you spend millions to
   recruit talents et train them
  and you are happy to only get
  20% of what they can give you
              in return


                           Think about it...

mercoledì 23 giugno 2010
So..
     Networking or Not working ?


mercoledì 23 giugno 2010
Bertrand Duperrin
                           Web Industry
                           HR &Management Consulting
                           Enterprise Social Software
                           «Enterprise 2.0 consulting» (?)



http://www.netxmodernity.com http://www.duperrin.com
http://www.twitter.com/nextmo http://www.duperrin.com/english
                              http://www.twitter.com/bduperrin




mercoledì 23 giugno 2010

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International Forum on Enterprise 2.0 - Bertrand duperrin

  • 3. Bringing conversations into processes to get the most out of your human capital International Forum on Enterprise 2.0 June 9-10th - Milan mercoledì 23 giugno 2010
  • 4. Bertrand Duperrin Web Industry HR &Management Consulting Enterprise Social Software «Enterprise 2.0 consulting» (?) http://www.netxmodernity.com http://www.duperrin.com http://www.twitter.com/nextmo http://www.duperrin.com/english http://www.twitter.com/bduperrin mercoledì 23 giugno 2010
  • 6. Hello Italia Hello Milan mercoledì 23 giugno 2010
  • 7. Hello Italia Hello Milan mercoledì 23 giugno 2010
  • 8. Why human capital is more important than ever ? Why Enterprise 2.0 is seen as a solution ? Why organization and HR struggle to deal with that ? How to fix it ? mercoledì 23 giugno 2010
  • 9. HC ? = cost = resource = asset mercoledì 23 giugno 2010
  • 11. The nature of work has changed mercoledì 23 giugno 2010
  • 12. Yesterday : intelligence and knowlegde were used to build systems anyone could run mercoledì 23 giugno 2010
  • 13. Now they have to be used to solve problems to make systems work mercoledì 23 giugno 2010
  • 14. When old methods and tools are applied to a new context.... mercoledì 23 giugno 2010
  • 15. Problem solving needs knowledge mercoledì 23 giugno 2010
  • 16. Knowledge is not a stock mercoledì 23 giugno 2010
  • 17. Knowledge is incarnate and contextualized mercoledì 23 giugno 2010
  • 18. ...and comes through conversations mercoledì 23 giugno 2010
  • 20. Harness the Share information information capital Bring people Connect people, together information mercoledì 23 giugno 2010
  • 21. I was told is was as easy as Facebook ! mercoledì 23 giugno 2010
  • 22. Here’s how organization designed their work flows mercoledì 23 giugno 2010
  • 23. and how many traditional organizations see the «2.0 model» mercoledì 23 giugno 2010
  • 24. Businesses aren’t looking for possibly find more gold, they need a gold factory Inspired by Rex Lee http://rexsthoughtspot.blogspot.com/ 2010/06/beyond-serendipity-for-enterprise-20.html mercoledì 23 giugno 2010
  • 26. Welcome to a rational skeptic world ! mercoledì 23 giugno 2010
  • 27. Employees don’t know how to plug «social» into business mercoledì 23 giugno 2010
  • 28. How to fix it ? mercoledì 23 giugno 2010
  • 30. A work-flow (& sense) driven serendipity mercoledì 23 giugno 2010
  • 31. A work-flow (& sense) driven serendipity Embed social into business mercoledì 23 giugno 2010
  • 32. A work-flow (& sense) driven serendipity Embed social into business Engaging without overexposing mercoledì 23 giugno 2010
  • 33. A work-flow (& sense) driven serendipity Embed social into business Engaging without overexposing A basic framework for everybody mercoledì 23 giugno 2010
  • 34. The traditional nature of work mercoledì 23 giugno 2010
  • 35. The traditional nature of work Task 1 Task 2 Task x mercoledì 23 giugno 2010
  • 37. Task 1 Task 2 Task 3 Task x mercoledì 23 giugno 2010
  • 38. Share Debrief Search Task 1 Task 2 Task 3 Task x Refine/ Ask Discuss Connect mercoledì 23 giugno 2010
  • 39. Social (net)working is a part of real work Share Debrief Search Task 1 Task 2 Task 3 Task x Refine/ Ask Discuss Connect that improves execution through social routine mercoledì 23 giugno 2010
  • 41. Social routine Starts from processes / work flows A light and easy set of background tasks Tells people what to do & when Focuses on sense and alignment Connects Business and Social tools Improves speed / scale / quality Behavioral trainings needed ! mercoledì 23 giugno 2010
  • 43. Did you embed conversations in your processes ? mercoledì 23 giugno 2010
  • 44. Did you embed conversations in your processes ? No ? mercoledì 23 giugno 2010
  • 45. So you spend millions to recruit talents et train them and you are happy to only get 20% of what they can give you in return Think about it... mercoledì 23 giugno 2010
  • 46. So.. Networking or Not working ? mercoledì 23 giugno 2010
  • 47. Bertrand Duperrin Web Industry HR &Management Consulting Enterprise Social Software «Enterprise 2.0 consulting» (?) http://www.netxmodernity.com http://www.duperrin.com http://www.twitter.com/nextmo http://www.duperrin.com/english http://www.twitter.com/bduperrin mercoledì 23 giugno 2010