Duane E. Wagner
306 Marlborough Place
West Palm Beach, FL 33405
Phone: (240) 882-0822
E-Mail: dxw773@verizon.net
SUMMARY:
I am a Software Engineer with over 25 years' experience in maintenance, performance tuning, monitoring and
providing high availability to mission critical applications using Microsoft SQL Server 2000, 2005, 2008 &
2008R2 as well as other database systems using Sybase, Informix and Oracle. I thrive in both team and
individual environments and can easily lead teams. I am capable of mentoring and training junior technical staff
and end-users.
QUALIFICATIONS:
• SSIS used for migrating data from production to reporting structures;
• SSRS used for creating reports, both development on report server and Visual Studio;
• Maintenance, Performance and Tuning of MS SQL Server;
• Back-up, Recovery, Log Shipping and Replication including Disaster Recovery and
• Business Resumption Planning;
• Expert TSQL and Script writing skills;
• Expert Relational Database Design skills;
• Expert Data Extraction and Report Writing skills
• Skilled at Responsible for network connectivity issues and hardware troubleshooting;
• Training and Support of Windows Mobile devices and applications;
• Assisted IT Manager with operations with all IT department activities; and
• Learned new concepts quickly while working well under pressure.
EXPERIENCE:
2014-2015 The Stowe Group, LLC (Contract Consultant)
Remote Position
Platform Technical Support Engineer for GE Health Care
• Trouble shoots GE Centricity Electronic Medical Records and help customers via trouble ticket support,
telephone, or WebEx for SQL and Oracle database issues.
• Received trouble tickets via Siebel from GE Centricity Practice Solution and Centricity EMR customers
then communicate via WebEx, Phone or email to the customer to diagnose and troubleshoot issue(s)
o Typical issues:
 Locked documents - Somebody is trying to sign a document and it gets locked up in the
database. There’s a link that’s missing so they can’t sign it. Consultant will go into the
database to either connect the link or release it.
 Logging into CPS/EMR
 Failed SQL jobs/nightly database backups
 User permission issues
 Active Directory issues -passwords, configuration/user profile is different or corrupt. Fix
rebuild it or reset the password.

2013-2013 Data Trade Solutions, Inc. (Contract Consultant)
Collegeville, PA
Health IT Application Specialist
• Analysis, development and testing of ETL for EMR and PM data from Allscripts Pro & Enterprise,
Greenway EMR, McKesson Practice Partners & GE Centricity;
• Created bcp/SQL scripts to import said data into NextGen EMR/HER;
• Created SQL Server Reporting Services (SSRS) reports for multiple clients; and
• Designed STAR Schema for prototype data warehouse implementation.
2011-2013 TekSystems (Contract Consultant)
Telecommute in Alpharetta, GA
Senior Database Engineer (iNexx SQL Engineer) for Medicity
• Development and testing of TSQL scripts for SQL Server 2008 R2, SQL Server 2008 & SQL Server 2005;
• Analysis, development and testing of ETL scripts for multiple vendor's Electronic Medical Record , (EMR)
packages' databases Allscripts Pro EMR, Allscripts Enterprise EMR, GE Centricity, Vitera, eClinical
Works, Greenway, Amazing Charts, Eaglesoft Dental Software, NextGen & EMD EMR. This includes
table structures, views, stored procedures and functions;
• Analysis, development and testing of ETL scripts for multiple vendors' Practice Management, (PM) such as
Allscripts PM, GE Centricity & Eaglesoft Dental Software. This includes there table structures, views,
stored procedures and functions;
• Implementation support of scripts to clients Product Bridge for multiple medical practices.
• SQL Server 2008 R2 Database Design and development of scripts for a prototype ETL using SQL Server
Implementation Services SSIS for interface from parent files;
• SQL Server 2008 R2 Database Design and population of demonstration database to support the iNexx
application;
• SQL Server 2008 R2 Database Design and implementation of a prototype data base and ETL processes to
populate a database designed to pull information from Allscripts Pro databases from multiple practices into
a database to feed data to the iTriage web application; and
• SQL Server Anywhere – Installation and configuration on several systems. Used Sybase TSQL scripts for
above mentioned bridge service. Used management tool to access other ODBC data sources.
2009-2010 Robert Half Technologies (Contract Consultant)
Capitol Heights, MD
Database Administrator for Service Source
• Administration of multiple SQL Server 2005 & 2008 Databases;
• Provided desktop support, operations support, disaster recovery procedures, performance tuning, replication
and log shipping;
• Training and Administration of Win WITS Postal Mail Routing Application;
• Training and Administration of BMC Service Desk Express;
• Administration of Windows 2003 & 2008 server and Active Directory;
• Monitored erroneous data entry and modified data by writing and executing SQL scripts;
• Created Enterprise reports across multiple databases using Crystal Reports; and
• Responsible for all SQL and Application software upgrades and patches.

2008-2009 Hospice of the Chesapeake (Contract Consultant)
Annapolis, MD
Database Administrator
• Administration of multiple SQL Server 2005 Databases;
• Performance tuning, maintenance, back-up and recovery of SQL server databases;
• Administration of Windows 2003 Server and Active Directory;
• Training and Administration and support of Allscripts Homecare Application;
• Training and Administration of Raisers Edge Database and Application;
• Responsible for all SQL and Application software upgrades and patches;
• Maintained codes tables in application databases;
• Provide end-user and desktop support;
• Applied two major codes tables reduction efforts using SQL scripts; and
• Created and maintained reports as needed.
2003-2008 Home Depot Inc.
Multiple Maryland Locations
Manager/Key Holder
• Responsible for running $12M Flooring business;
• Managed staff of up to 100 employees;
• Managed paint, home dcor, flooring, plumbing, and kitchen departments;
• Controlled shrink, inventory management, personnel and customer service; and
• Additional duties included opening/close store, employee management, safety, and loss prevention and vault
tasks up to $200K daily.
2001-2003 JSC Management Group
Cherry Hill, NJ
President
• Managed day-to-day operations of occupational facilities including renovation, accounting, litigation of legal
tenants;
• Procured legal counsel for past due leases and renovation of property; and
• Acquired apartment facility in disrepair and made property presentable to existing and future tenants for
resale of the property.
2000-2001 Braun Consulting
Cherry Hill, NJ
Manager Business-to-Business E-Commerce
• Served as technical lead and system architect on a Business Intelligence effort for a niche pharmaceutical
company;
• Responsible for logical and physical database design in addition to architecture assessment, hardware and
software recommendation based upon short-term technology plans;
• Managed multiple implementations of B2B ecommerce applications; and
• Managed SQL Server 2000 databases.

1998-2000 Applied Information Sciences, Inc.
Greenbelt, MD
Project Manager
• Managed a development project for a European Automotive Sales Forecasting, Customer and Vehicle
Inventory application;
• Acted as technical lead and lead DBA on same project using SQL Server 2000;
• Responsible for conceptual design and database design in addition to managing the day-today project
activities; and
• Managed recruiting effort for personnel on the project.
1989-1998 Subaru of America, Inc.
Cherry Hill, NJ
Manager Systems Integration
• Began as a DBA and worked through multiple promotion where I was responsible for all Hardware and
Software Infrastructure;
• Responsible for planning the configuration for all enterprise databases Responsible for conceptual design and
database design in addition to managing the day-today project activities;
• Responsible for creating and maintaining short-term, mid-term and long term technology plan not only
identifying but validating whether these new technologies were viable given the current and planned
infrastructure;
• Managed implementation of a corporate intranet and access to the public Internet;
• Acted as Technical Liaison between SOA and contracted operations outsourcer;
• Responsible for coordination of all Desktop, Workgroup, Enterprise systems, Help Desk and modernization
projects;
• Responsible for all technical aspects of disaster recovery and business resumption planning practices; and
• Sybase System 10 - Took multiple classes, including FastTrack, DBA class and System Administration class.
Gained System 10 DBA certification. Performed multiple Database deigns, multiple installations and
configurations of peer-to-peer server enablement's.
EDUCATION:
Associate of Applied Sciences in Math/Science minor in Computer Science, Onondaga Community College,
1985
MILITARY:
United States Air Force, DBA & Database Programmer; Honorable Discharge, Grade E-4
Sergeant