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Get Social with Video August 25 Doug lehman

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Get Social with Video August 25 Doug lehman

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How to use Social Video to Engage your customers, fans and audience. Social Media and video promotions with branding advocate Doug Lehman. August 25, 2012 Presentation with the Get Social with Me Team

How to use Social Video to Engage your customers, fans and audience. Social Media and video promotions with branding advocate Doug Lehman. August 25, 2012 Presentation with the Get Social with Me Team

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Get Social with Video August 25 Doug lehman

  1. 1. Get SOCIAL with VIDEO Enhance your Sales Marketing Process EMBRACE Social Video Technology ENGAGE Your Customers with Video EXECUTE A Video Distribution Plan EQUIPMENT and Resources SOCIAL VIDEO SALES www.douglehman.com
  2. 2. About Doug Let’s Put It In Lehman’s Terms Passionate about Video Engagement • Sales and Product Trainer • Online Virtual Sales Facilitator • Personal Branding Advocate • Social Media Enthusiast • Video Blogger Interview Host • Video Brand Ambassador • Video Consultant www.douglehman.com
  3. 3. Why Have A Video Strategy ? Attract more Clients, Customers, Fans Improve You Online Visibility, Drive Sales Promotions Build Credibility, Establish Rapport, Increase Your Search Engine Rankings Better Connection With Your Customers and Audience NO Video Strategy Myths  Too Difficult, Too Expensive, Too Complicated, Time Consuming  Wrong Audience just for kids, No Camera, Camera Shy,  Where is the ROI? www.douglehman.com
  4. 4. Video Statistics: The Impact of Video According to Cisco, video will increase to 90% of Internet traffic by 2013. (Cisco, 2010) With proper optimization, video increases the chance of a front-page Google result by 53x. (Forrester Research , January 2010) Video placement on your website increases “stickiness” to your site by more that 40% Zappos reports a 6% to 30% increase in sales for products with Video (ReelSEO) December 2009 44% of universal search results on Google feature video is 2nd largest search engine is monetizing over 3 billion video views per week globally The YouTube player is embedded across tens of millions of websites 100 million people take a social action on YouTube (likes, shares, comments, etc) every week More video is uploaded to YouTube in one month than the 3 major US networks created in 60 years 98 of AdAge's Top 100 advertisers have run campaigns on YouTube YouTube mobile gets over 600 million views a day, and traffic from mobile devices tripled in 2011
  5. 5. Benefits Social Video Marketing SOCIAL VIDEO = Engaging the Conversation Your Customer’s Buying Process has changed Today due to the internet and Social Media. Buyers have more control now, they have access to instant information by doing their research on the web and consulting with others. Buyers want and desire SOCIAL PROOF. We have to adapt our sales and marketing Process.
  6. 6. Benefits Social Video SOCIAL PROOF ARE YOU VISIBLE ONLINE? If a picture is worth a thousand words what is video worth ?  A quality video can establish advanced credibility.  Video is more engaging , compelling and convincing that plain text  Video is effective for storytelling providing a better connection with audience Video is a 24 Hour Brand Ambassador WE are visual learners it’s a natural training method  2nd largest search engine right after Google Search Engine Friendly
  7. 7. Video is a Duo Player in Social Media Social Video Networking is about engaging the community BE SOCIAL!  Social Video, a distribution channel complimenting social media and your brand  Video Hosting Sites as a Stand Alone Service for online Content subscribers, friends, messages, video Inbox, Video Response, comments
  8. 8. Online Video Business Benefits Two kinds of viewers on the web BROWSERS “Attention” and SEEKERS “Clarity” Video Testimonials will provide a level of trust and reputation to your website. Authentic Trust “Word of Mouth” from their peers Attracts traffic through SEO & Social Networks Keeps Viewers on websites longer Reduce Product Returns Watch and Listen to what you Online Videos have Infinite Shelf Life customers and clients are saying Number one Reason why customers won’t buy Leverage your audience to be online? They desire to SEE an item in person. brand ambassadors, word of Use Video, Next best thing to Being There mouse, word of mouth. www.douglehman.com
  9. 9. Camera Shy No Video Camera Required Online Tutorials Voice Narration USE Screen Capture Software • Free – Jing Project, Camstudio, Screenr • Camtasia , (Mac & PC) • ScreenFlow (MAC) Animations and Slideshow Software • Animoto • Xtranormal • Slideshare  Go Animate www.douglehman.com
  10. 10. 4 Steps for Effective Social Video Get SOCIAL with your VIDEO Engagement • WATCHABLE – Call to Action, Video/Audio Quality 1 Image Background • FINDABLE – Video SEO, Metadata, Sales Proposal 2 Video Distribution Leverage Social Networks • SHARABLE - Embed links, allow comments, sharing, rating 3 Cross-Promotion Video Collaboration Customer Follow Up. Be Accountable ACCOUNTABLE Be Reactive to your Community Messages 4 Be Responsive to your Customers Comments ACTIONABLE www.douglehman.com
  11. 11. Make Your Video Watchable Establish an immediate call to action! 1. Introduce yourself, Company, Product Etc 2. Tell your viewers what the video is about it 3. What’s In It For Me – Customer WIIFM 4. Command your Brand Attention at the start 5. Captivate Viewer Attention – Evoking Curiosity 6. People Online have a very short attention span 7. Focus on the first 15 seconds. 8. Get to the point “BRING VALUE” Remember to Engage your Customers from the start. .
  12. 12. Make your Video Watchable 1. Be authentic and passionate delivering your presentation 2. Indentify with your audience – look at the camera WIIFM 3. Have a natural conversational tone – Be yourself 4. Act like you are talking to another person 5. Be genuine and confident, know your material as a SME 6. Make sure non verbal gestures compliment your words 7. Speak at a steady pace – cadence and voice inflection 8. Remember online audience has limited attention span 9. High energy engaging pace keeps attention 10. Don’t be too scripted, you will come off as non engaging reader 11. Keep the video simple, short with compelling story content 12. Change Camera Angles and keep it moving. Enlighten and Engage your customers throughout your sales presentation .
  13. 13. Make Your Video Watchable Video-Sound-Image Quality 1. Check Video Quality 2. Your Video must be heard Pre Audio Sound Check 3. Video placement should compliment your website 4. Dress the part for your video audience.  Get a decent looking video hosting background to compliment your videos - YouTube Video Channel should support and entice your video image – Design Your Video Channel Page “Maximize Profile Content” Supporting Text Pictures etc” Remember to Engage your Customers from the start. .
  14. 14. Make Your Video Watchable Don’t Be This Guy Avoid Shadowing Poor Lighting Bad Product Placement Poor lighting will result in dark, grainy and discolored Cluttered Background video. Good lighting increases clarity of your video. Camera Angle Mistake Nice Trash Cans .
  15. 15. Make your video Findable Leverage Social Networking Sites Position your videos on multiple social networking sites, blogs and websites. More ways to find your content and brand Post and Host Video on Facebook Profiles and Business Pages Post Status Updates on Twitter and LinkedIn *Video LinkedIn Profile Post and Host Video on your company blogs and website Engagement > Make your Video Sharable and embed code on multiple sites www.douglehman.com
  16. 16. Make your video Findable Leverage Social Networking Sites USE FACEBOOK  Upload Videos Directly  Share Links, YouTube  Post on Business Fan Pages USE TWITTER  Share Video links URL’s  {VIDEO} Video Hosting Sites  Blog Posts www.douglehman.com
  17. 17. Make your video Findable Leverage Social Networking Sites 3 Ways to Share and Post Video on LinkedIn  Upload Video to Your LinkedIn Profile Page Slidehare.net, Creative Portfolio Display  LinkedIn Status Update  LinkedIn Company Page Add Videos Upload Video links directly from YouTube or your computer. Share Links, instant record videos, Video Posts, Video Hangouts www.douglehman.com
  18. 18. Make your video Findable Leverage Social Networking Sites USE PINTEREST Repin Create QR Codes Website Blog “Link Videos” Video Hosting Site * Mobile Devices * www.douglehman.com
  19. 19. Make your Video Findable Leverage multiple video hosting sites Use multiple Video Distribution Hubs – Video Sharing Websites and Platforms. Promote, Publish , *Promote across several video hosting Sites. YouTube is the world's most popular online video community. Tops for Video embedding: Across several websites, blogs and social media platforms, like Facebook. Set up a YouTube Channel Things to Consider when selecting a video sharing and hosting website.  Site Guidelines Commercial vs non-commercial  Storage Size, Costs, Viewership, *Privacy Audience Level  quick capture uploads www.douglehman.com
  20. 20. Make your video Findable and Discoverable Simple Video SEO Metadata  Title you video with Keywords  Call To Action Enticing Title  OPTIMISE YOUR TITLE  Use YouTube Keyword Tool Sharing Feature enabled OPTIMISE YOUR DESCRIPTION Post URL in Description  http://yoursite.com Write Content in Description Key Word Descriptions Tag Keywords
  21. 21. Make your video Findable Simple Video SEO Tips Effective Video SEO will help establish brand awareness, customer traffic and sales engagement  Use backlinks and inbound links to your videos and website.  Embed your URL directly on videos, use captions annotations  Implement Metadata on your video “Titles, Descriptions, Tags and Keywords” *keyword research is part of your marketing research  Use YouTube Keyword Tool  Fill out your YouTube Channel Description with Keywords etc  Upload videos on a consistent and regular basis, Create Video Playlists Optimize your video to be Searchable and Sharable – Engaging Prospects
  22. 22. Make your video Sharable Engage Your Video Community  Video must be Sharable embed links, allow comments, sharing, rating, video responses etc  Engage and Comment on other business partners videos, blogs and websites, driving traffic to your site “coattail video response”  Cross-Promotion and Video Collaboration with others in the video community.  Video Response and respond to video comments timely.  Don’t sell help buyers buy. Give Valuable Advice and Content Optimize your video to be Searchable and Sharable – Engaging Prospects
  23. 23. Make your video Sharable Engage Your Video Community to Share 1. Thank your customers and audience for watching this Video 2. Define your final call to action sales goal? Promotional objectives 3. Don’t assume but communicate to the next step 4. Entice your audience and viewers to take action 5. Establish your closing video credits – Text, Captions, Links, Annotations Examples of Trial Close Action Statements Checkout our website or other videos If you like what you see sign up as a subscriber Please leave your comments below Contact us if you have any questions More information checkout our newsletter Register for our upcoming webinar or eBook. Buy Now, Add to the Cart, call now Engage and thank your customers, entice and deliver value Understand your audience perspective and point of view www.douglehman.com
  24. 24. Be Accountable and Actionable  Be RESPONSIVE and REACTIVE to your Video Community  Instant Message Feedback  Follow Up To Video Comments Have a Call to Action Bring Value Be Consistent www.douglehman.com
  25. 25. Types of Engagement Videos INFORMATIVE VIDEOS EDUCATIONAL VIDEOS ENTERTAINMENT VIDEOS • Business Interviews, PSA, Office Tours • Webinars, Testimonials, Case Studies • Product Demos & Launches • How to Videos, Educational • Office Skits, Mini Documentary • Live Broadcasts, Contests • Community Outreach, Video Profiles • Demo Reels, Event Videos www.douglehman.com
  26. 26. ENGAGEMENT VIDEO CASE STUDIES “Merit Based Video Contest” Provided a solution “Customer Need” Checked out website great content Became a Fan! Now I am a brand advocate MERIT BASED VIDEO CONTEST WITH VIDEO ENTRIES  Searchable, Compelling Video Content  Engaging Value Base Website  Bonus Contest Giveaway – Engaging your audience  http://douglehman.com/videocontest2 www.douglehman.com
  27. 27. ENGAGEMENT VIDEO CASE STUDIES “Video SEO Lunch Box” Checked Out Website YouTube Channel First Page on Google Search VIDEO SEO LUNCH BOX  Utilized Key Words, Title, Description  Watchable Engaging Content  Thumbnail Image  Sharable , open comments  http://douglehman.com/lunchboxvideo www.douglehman.com
  28. 28. Social Video Case Study STEVE RIVERA Story www.douglehman.com
  29. 29. Social Video Case Studies Zappos Online Retailer  Videos with Real Staff – Human Trust Element  Video Overviews Product Descriptions  10 % Increase in Sales, Decrease Product Returns  Zappos Experience live video Testimonials http://on.wsj.com/grhpfH The Wall Street Journal Digital Network March 17, 2011 Online Video Marketing Research Leveraging Video for Qualitative Research. Video Response – Techniques www.douglehman.com
  30. 30. Video Training Resources Use YouTube as a Search Tool for Visual Learning - Watch other videos to emulate strategy and tips. Websites News , Information and Analytics REELSEO SOCIAL MEDIA EXAMINER Additional Resources Books and Marketers . http://salesinfluence.tv/ www.douglehman.com
  31. 31. The Future of Video Mobilize Your Online Video • The Use of Video Email will increase – Your Visual Presentations will make an impact. • Mobile Video is growing force! - Upgrades and use of smartphones, PC Tablets are increasing significantly - Mobile Video Applications are among the fastest growing cell phone applications - Mobile Optimization – QR Codes, Text Video YouTube mobile gets over 600 million views a day, and traffic from mobile devices tripled in 2011 February 2011 The Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, 2010–2015
  32. 32. Get SOCIAL with VIDEO Enhance your Sales Marketing Process PROMOTING YOUR VIDEOS Owned Media Websites, Blogs, Networks Shared Media Social Networking Site Video Collaboration Cross Channel Marketing *Promoting your video through PAID MEDIA and Resources SEO Search Firms, Digital Advertising, Banners, AdWords, Pay-Per-View, Social Media Advertising etc……………….? www.douglehman.com
  33. 33. In Lehman’s Terms Your Video Marketing Strategy Let’s….  Conceptualize “Know your audience and create an engaging story”  Visualize “Be Visible use Video Social Proof”  Recognize “Be Responsive and Reactive to your Audience”  Mobilize “Mobile Optimization – QR Codes, Text Video, PC Tablets” And be ready to Monetize “$” www.douglehman.com
  34. 34. Next Stop How can I Assist You ? www.douglehman.com www.douglehman.com
  35. 35. Service Offerings www.douglehman.com Video Promotion Services  EVENT TESTIMONIALS VIDEOS  EVENT VIDEO SPOTLIGHTS  VIDEO BOOK REVIEWS  VIDEO BUSINESS PROFILES  VIDEO INTERVIEWS “Talk Show Format”  VIDEO COACHING SPEAKER TRAINER www.douglehman.com
  36. 36. THANK YOU for Attending We Welcome your Feedback and Comments. Let’s Engage Be Social Video Testimonials www.douglehman.com
  37. 37. Connect With Doug Let’s Put It In Lehman’s Terms Passionate about Video Engagement www.douglehman.com doug @douglehman.com @douglehman Doug Lehman (404) 654-0304 Brand Ambassador of Video Engagement .

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