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Digital Transformation of Middle East Administrations

Presented at the Hamad Bin Khalifa University webinar “Digital Humanities in the MENA Region”
2 December 2020

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Digital Transformation of Middle East Administrations

  1. 1. DIGITAL TRANSFORMATION OF MIDDLE EASTADMINISTRATIONS by Dr. Fotis Fitsilis, Scientific Service, Hellenic Parliament 2 November 2020 HBKU webinar “Digital Humanities in the MENA Region”
  2. 2. Structure ◦ Motivation ◦ Approach ◦ Methods and tools ◦ Challenges ◦ Conclusion
  3. 3. Motivation ◦ Middle East actual birthplace of bureaucracy ◦ Dominant institution of governance* ◦ Disruption through technology & algorithms ◦ Digital transformation of established bureaucratic systems  How?  Sustainability? * Farazmand, 1999
  4. 4. Approach ◦ Adjustment of internal processes ◦ Production of legal documents ◦ Linked open data formats ◦ Leap towards web 3.0 & the semantic web ◦ Balance between domestic & international expertise ◦ Involve dynamic domestic stakeholders ◦ Data first, platform agnostic, machine consumable ◦ Mobile integration
  5. 5. Methods ◦ Regime of legal informatics ◦ Development of ontological models ◦ Legal document templates and data schemes ◦ Use of standards: XML, RDF, OWL,+ Akoma Ntoso* ◦ Workflow management systems ◦ Web based, collaborative & secure authoring tools ◦ AI-enhanced textual analytics & Tools *+
  6. 6. Challenges ◦ Open data production:  Work intensive  Additional pressure on administrations ◦ Scarce resources ◦ Resistance to change ◦ Inappropriate organizational structures ◦ Non-standardized tools and methods  Bureaucracies confronted with tough decisions
  7. 7. CONCLUSIONS … and outlook ◦ Two basic options 1. Natural evolution 2. Aggressive (disruptive) approach ◦ A thing for the Qatari NPRP – Cluster? ◦ Pilot program for selected public entities ◦ Re-education of public administrators ◦ Vision: ‘An ecosystem of linked open governance data and services’
  8. 8. Thank you! fitsilisf@parliament.gr https://fitsilis.gr

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