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Harness Facebook & LinkedIn To
Grow Your Customer Base
Agenda
1. What to do prior to doing anything with Facebook or
LinkedIn.
2. Ideas for New Business Development.
3. Strategies and tactics for successful Facebook and
LinkedIn campaigns.
4. Three short (Under 3 minutes videos).
My Goal: is to have you walk out with IDEAS that you
can implement today that will help your business grow.
Goal is:
Model is:
Tools are:
Learn how
to…
Step 1 - Define your strategy for new business and what results
are you expecting
- More customers – how many
- More revenue – how much and when
- Additional clicks to website – how many over what period
- Downloads from website – how many over what period
- More walk in customers – how many
Step 2. (The Secret Sauce!) – YOUR Target Audience (Buyer Persona)
By defining your target customers you can:
 Better determine if there are enough potential customers for
your business
 Better meet the needs of your potential customer base
 Better meet your customers' needs and desires
 Target your marketing efforts to reach your most promising
prospects
 Craft your marketing messages appropriately -- to appeal to
your best prospects.
A benefit answers "So What? "
Features are characteristics that your product or service does or has.
Benefits are the reasons customers buy the product or service.
Step 3. – Present content that is valued by your Target audience.
(Remember their favorite radio station is WIIFM!)
Four Strategies for New Business
1. Additional dollars from existing customers/prospects.
2. New customers away from your top two competitors.
3. New customers within your category that are not your
customers or your top two competitors.
4. New customers outside of your category.
Content – Four Strategies for New Business
MY - Target Audience
MY – Desired Results
Listen for Target Audience, Results, and Content!
NBC Today Show
https://www.youtube.com/watch?v=i-rIYadXoms
Click below to watch video
How to get started?
A company page on Facebook and LinkedIn! (No cost to you)
WHY – PEOPLE!
1. Enables your company to connect, develop, and motivate
YOUR Target Audience to purchase your product/services.
2. Enables you to post information about your company in a
way that educates, informs and inspires YOUR target audience.
A company page on Facebook and LinkedIn! (No cost to you)
Benefit: Posting information to your customers and prospects.
PIN it! – always stays on top
Maybe your TOP performing post!
“LIKES” are important but ….
In most cases your
post will reach less
than 5% of your
“Likes”
To receive select what you want
to see.
I want everything ….
“LIKES” are important but ….
There are 56,000 monthly active Facebook women
in the Lakeland area that are interested in “Fashion Accessories.”
My post would only reach around 200 people …. How do I reach the rest?
Source: Facebook Insights: 10 Miles around zip 33813
YOUR Target Audience
Targeting Options
You Create It!
Targeting Options
Why did I get
this ad?Paid Ad
Why did I get
this ad?
Facebook Targeting
Click below to watch video
https://www.youtube.com/watch?v=Ed8qoNP1tdo
Kate Lake
Vontrice Brown
Audrey Gayle
Your Profile
Complete, Value Statements, CTA
Connections – Goal 500+
Mind set – Networking Event
It’s not Facebooks/Friends
Post Often
Post “Value”
Groups – Join 50
Be active
Make it easy to do business with you!
Need a Speaker?
Need a more work?
Get emails like this …
LinkedIn Advertising
Click below to watch video
https://www.youtube.com/watch?v=wWo6fXfQIPw
Secret Sauce --- GROUPS
Just in!
Top two Goals!
B2C Education – A Paper Bag!
Designer Hand Bags
Great local example –
Thorpe Heating & Cooling
Educational
Informative
Value
WIIFM
Score ...  Harness Facebook & LinkedIn - For New Business

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Score ... Harness Facebook & LinkedIn - For New Business

  • 1.
  • 2. Harness Facebook & LinkedIn To Grow Your Customer Base Agenda 1. What to do prior to doing anything with Facebook or LinkedIn. 2. Ideas for New Business Development. 3. Strategies and tactics for successful Facebook and LinkedIn campaigns. 4. Three short (Under 3 minutes videos). My Goal: is to have you walk out with IDEAS that you can implement today that will help your business grow.
  • 5. Step 1 - Define your strategy for new business and what results are you expecting - More customers – how many - More revenue – how much and when - Additional clicks to website – how many over what period - Downloads from website – how many over what period - More walk in customers – how many
  • 6. Step 2. (The Secret Sauce!) – YOUR Target Audience (Buyer Persona) By defining your target customers you can:  Better determine if there are enough potential customers for your business  Better meet the needs of your potential customer base  Better meet your customers' needs and desires  Target your marketing efforts to reach your most promising prospects  Craft your marketing messages appropriately -- to appeal to your best prospects.
  • 7. A benefit answers "So What? " Features are characteristics that your product or service does or has. Benefits are the reasons customers buy the product or service.
  • 8. Step 3. – Present content that is valued by your Target audience. (Remember their favorite radio station is WIIFM!)
  • 9. Four Strategies for New Business 1. Additional dollars from existing customers/prospects. 2. New customers away from your top two competitors. 3. New customers within your category that are not your customers or your top two competitors. 4. New customers outside of your category.
  • 10. Content – Four Strategies for New Business MY - Target Audience MY – Desired Results
  • 11. Listen for Target Audience, Results, and Content! NBC Today Show https://www.youtube.com/watch?v=i-rIYadXoms Click below to watch video
  • 12. How to get started? A company page on Facebook and LinkedIn! (No cost to you) WHY – PEOPLE! 1. Enables your company to connect, develop, and motivate YOUR Target Audience to purchase your product/services. 2. Enables you to post information about your company in a way that educates, informs and inspires YOUR target audience.
  • 13. A company page on Facebook and LinkedIn! (No cost to you) Benefit: Posting information to your customers and prospects.
  • 14. PIN it! – always stays on top Maybe your TOP performing post!
  • 15. “LIKES” are important but …. In most cases your post will reach less than 5% of your “Likes”
  • 16. To receive select what you want to see. I want everything ….
  • 17.
  • 18. “LIKES” are important but …. There are 56,000 monthly active Facebook women in the Lakeland area that are interested in “Fashion Accessories.” My post would only reach around 200 people …. How do I reach the rest? Source: Facebook Insights: 10 Miles around zip 33813
  • 23.
  • 24. Why did I get this ad?Paid Ad Why did I get this ad?
  • 25.
  • 26.
  • 27. Facebook Targeting Click below to watch video https://www.youtube.com/watch?v=Ed8qoNP1tdo
  • 29.
  • 31.
  • 33.
  • 34.
  • 35. Your Profile Complete, Value Statements, CTA Connections – Goal 500+ Mind set – Networking Event It’s not Facebooks/Friends Post Often Post “Value” Groups – Join 50 Be active
  • 36. Make it easy to do business with you!
  • 38. Need a more work? Get emails like this …
  • 39. LinkedIn Advertising Click below to watch video https://www.youtube.com/watch?v=wWo6fXfQIPw
  • 40.
  • 41.
  • 45.
  • 46. B2C Education – A Paper Bag!
  • 48. Great local example – Thorpe Heating & Cooling Educational Informative Value WIIFM