1. United Global Soft
Call : +91 8099902123(IND)
+1-201-710-8393(USA)
United Global Soft
Call : +91 8099902123(IND)
+1-201-710-8393(USA)
Email : Info@Unitedglobalsoft.com

2.  United Global Soft, We are into corporate trainings. With
our Expertise, we are helping many professionals to
groom themselves in their concerning areas so that they
perform and will become a key resource to their
company. We conduct Training Programs to skyrocket
your career in IT Industry. Workshop will be conducted
by the industry experts who worked across the globe to
share their valuable experiences using real-time case
studies, current industry technologies, tools,
techniques, methodologies and models.
United Global Soft
Call : +91 8099902123(IND)
+1-201-710-8393(USA)
Email : Info@Unitedglobalsoft.com

3. Course Content :
CRM FUNDAMENTALS
• Introduction to CRM
• Introduction to Sales Cycle
• Understanding the terminologies of CRM
• Introduction to SFDC
Understanding the workflow of SFDC with a real time example
SFDC BASICS AND DEVELOPMENT
Understanding the terms in SFDC
Introduction to SFDC Editions
Creating Objects, Tabs and Apps in SFDC
Creating layouts and applying hierarchy
Creating roles and profiles
United Global Soft Call
: +91 8099902123(IND)
+1-201-710-8393(USA)
Email : Info@Unitedglobalsoft.com

4. Course Content :
Creating workflow rules
Creating Tasks and Events
Understanding the SFDC admin system
Creating relationships between the objects
SFDC ADVANCED DEVELOPMENT
Invoking Apex
Creating Apex Classes and triggers
Customization using Apex programming
Integration to third party systems using SFDC AP
Introduction to Visual Force
Creating Visual Force pages
Creating Packages
Deploying SFDC
United Global Soft
Call : +91 8099902123(IND)
+1-201-710-8393(USA)
Email : Info@Unitedglobalsoft.com

5. Course Content :
Using Visual Force in a real time scenario
Creating Reports and Dashboards
How CRM is useful in Hospitality, Healthcare, Manufacturing etc
United Global Soft
Call : +91 8099902123(IND)
+1-201-710-8393(USA)
Email : Info@Unitedglobalsoft.com

6. Our Training Features :
 Job oriented real time Training.
 Exercise Real time project explanation & Practical
 Training material provided (Soft copy also provided).
 Personal care for each Trainee.
 Resume preparation & Placement Assistance.
 Interview Preparation Tips & Sample Interview Questions.
United Global Soft
Call : +91 8099902123(IND)
+1-201-710-8393(USA)
Email : Info@Unitedglobalsoft.com