Corporate social responsibility (CSR) refers to companies managing their business processes to have an overall positive impact on society. CSR involves integrating public interest into corporate decision-making and honoring people, planet, and profit. It encourages companies to consider relationships and think laterally about how their everyday actions can contribute to sustainable development in a changing world. The infrastructure company discussed in the document aims to be a trusted provider of reliable services while setting benchmarks in governance and pursuing operational excellence responsibly.

1. Corporate Social Responsibility In
Infrastructure Industry

2. Corporate Social Responsibility:
To be amongst the most admired and most trusted integrated utility
companies in the world , delivering reliable and quality products and services to
all customers at competitive costs , with international standards of customer
care -thereby creating superior value for all stakeholders. To set new
benchmarks in standards of corporate performance and governance through the
pursuit of operational and financial excellence , responsible citizenship and
profitable growth.
Different organizations have framed different definitions - although there is
considerable common ground between them. According to Mallen Baker CSR
is about how companies manage the business processes to produce an overall
positive impact on society.
Source By Mallen Baker: First published 8 Jun 2004

3. We Should take the following illustration:

4. Introduction to Corporate Social Responsibility :
Corporate Social Responsibility also known as corporate responsibility,
corporate citizenship, responsible business, sustainable business and corporate
social performance which is in the form of corporate self regulation integrated
into a business model.
Corporate Social Responsibility is inclusion of public interest into corporate
decision making and honoring triple :
People
Planet
Profit.

5. Continued
Corporate Social Responsibility is how a company should conduct their business in a way
which is ethical.
Corporate Social Responsibility is a form of strategic management which would
encourage the organization to scan and think laterally about relationship, which will
contribute for long term in changing world.
Corporate Social Responsibility is a forwarded action which flows company’s vision and
mission as a part of company’s everyday action’s.

6. Corporate Social Responsibility
Vision
 We will approach CSR as a business model and a
holistic approach to our communities of impact.
 Through this model, our communities will grow in
sync with the development happening around them,
thereby creating a balance in the system – both
ecological & economical.
 We call this "Inclusive living" – simply including
everyone in the process of creating and sharing
progress"

7. 5 A’s of CSR
 Access to quality education for all (both academic & life
skills)
 Access to health services at door step
 Access to basic amenities (livable houses, total sanitation, zero
waste management)
 Access to profitable livelihood options
 Access to pollution free environment

8. Social Transformation in 9 different thematic areas

9. EDUCATION
School Infrastructure & Amenities

10. school support

11. HEALTH
Medical camp General Medical Camp Round the clock health care service
Health centre Ambulance service Eye screening camp

12. COMMUNITY INFRASTRUCTURE
Flood protection wall Concrete road
Concrete road

13. Direct Intervention
Water conservation - Pond
Bus shelter
designed with seating facility
Street lights helps illuminate

14. SKILL DEVELOPMENT
30 youths trained in four wheeler driving
A section of the youth at the Job Fair
Tailoring training centre
Coffee Kiosk run by SHG women groups
Food & Nutrition training to women group

15. ENVIRONMENT
Plantation of a Greener Society Marathon for Global warming
Tree Sapling Plantation

16. RELIEF & REHABILITATION
Kerosene pump stoves distributed to 3000 flood affected families.
10kg of Rice bags distributed to 530 families affected by flood.
Temporary shelters for the fire accident victims.

17. WELFARE MEASURES
558 families were gifted with dhotis & sarees
on Independence day celebration.
Differently-abled supported with tricycle.
Sewing machines donated to women self-help
groups.

18. CSR as a part of main business
 Water Conservation
 Disaster Resource Network
 Training rural population for skilled work

19. THANK YOU
Global – Corporate Social Responsibility