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What is (in) an
Export Marketing
Plan…?
Framework for developing EMP’s
for exporters from emerging
markets
Spring 2013
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
Elements of EMP!
2	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Perception &

Preparation"
Research"
Strategy"
Operational 

Management"
Mission, !
business principles,
current market position!
Market & industry trends

Export audit, SWOT,
assumptions!
Objectives, Market Entry!
Action plan, budgetting!
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
Export process & environment!
3	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Supply!
Production!
Logistics!
Marketing / sales!
Service!
Stimulators!
Opponents!
Transactional"Contextual"
Gatekeepers!
Influencers!
Demands & requirements!
Products & services!
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
Export vs Planning!
4	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Planning Process"
Supply"
Production"
Logistics"
Marketing /
sales"
Service"
Export Process"
Perception &

Preparation"
Research"
Strategy"
Operational 

Management"
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
EMP development process!
5	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Research"
SWOT"
Confrontation"
Strategy"
Actionplanning"
What do you need to know!
Based on previous research!
Setting priorities!
Choose company export focus!
Translate into actionable
implementation!
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
The Research Process!
6	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Define	
  your	
  research	
  problem	
  
Choose	
  your	
  research	
  
technique	
  
Plan	
  your	
  research	
  
Collect	
  data	
  
Analyse	
  your	
  data	
  
Customers	
  
Compe,tor	
  
Channels	
  
Context	
  
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
SWOT	
  analysis!
7	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Internal Analysis

(company)!
External Analysis

(market)!
Stimulate export!
Positive influence!
Strengths" Opportunities"
Limit export!
Negative influence!
Weaknesses" Threats"
J
L
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
Confrontation …!
8	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Opportunities" Threats"
Strengths"
Weaknesses"
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
… to strategy!
9	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Opportunities" Threats"
Strengths"
Weaknesses"
a"ack	
   defend	
  
turn	
  around	
  change	
  
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
Opportunities" Threats"
Germantilapia
cons.up14%!
strongdemand
German‘in-home’!
BSObackedsector
export!
Transportpricesto
EUdecreased!
3%priceincrease!
ExistingUSexport
market!
Concentrated
Germanretail!
inefficientlogistical
toEU.!
Targetmarketis
competitive.!
!
Strenghts"
Strong local market position!
Extensive and deep rooted sector knowledge;
skilled workforce.!
‘State of the art’ packing machine!
Low employee turnover (2%)!
Production and processing is EU compliant.!
New ‘beefier’ tilapia sort!
Sucessful export experience (US)!
Weaknesses"
‘Cold chain’ issues.!
Management succession!
Limited access, knowledge, and understanding
of EU buyers.!
No direct links with potential buyers.!
Confrontation matrix & 

Export Strategy!
10	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
ATTACK STRATEGY

"
Target German retailers
directly with private label
packaged ‘beefier’ tilapia filet!
CHANGE STRATEGY

"
Use BSO support to gain EU
market access.!
DEFEND STRATEGY

Defend against strong
competition and
concentrated retail with
‘beefier’ tilapia using
sector knowledge!
Target US market
indirectly (thru
wholesalers and
distributors) with
standard tilapia fillet
and/or surplus dump!
IMPROVE STRATEGY

Outsource cold chain
and improve EU
knowledge to develop
‘unique’ realtionship
with German retail!
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
What do we need for ‘translating’ strategy to action!
11	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Strategy!
Action plan!
Activities!
Timing!
Resources!
Budget!
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
Action plan - Format!
12	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Strategy" Budget" Activities" Timing" Resources"
Attack"
Defend"
Change"
Turn
around"
Which activities can you identify

for each strategic step?"
Which timing is suitable

to balance the activities?"
What resources are needed 

to realise the activities?"
How much budget is 

required/available"
The framework as a
training
A 2-day introduction course
to Export Marketing Planning
Programme
Export	
  Marke4ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
The training programme: day 1!
14	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
08.45-9.00 Registration
9.00-10.30
Opening of the training
Getting to know each other; CBI; managing expectations; programme
10.30-11.00 Coffee break
11.00-12.30
What is an EMP
Based on EMP builder: the export process; complexity of EU markets and
the need for planning; planning phases; iterative continuous process.
12.30-13.30 Lunch break
13.30-15.00
EU market research & characteristics
Europe, the EU, & Europeans; First Priority Markets
15.30-16.00 Coffee break
16.00-17.30
Your company’s SWOT analysis – part 1
Internal analysis – your strengths & weaknesses
Case	
  based	
  
Center	
  for	
  the	
  Promo,on	
  of	
  Imports	
  from	
  Developing	
  Countries	
  
The training programme: day 2!
15	
  
Export	
  Marke,ng	
  Planning	
  for	
  exporters	
  from	
  emerging	
  markets	
  
08.45-9.00 Registration & review
9.00-10.30
Your company’s SWOT analysis – part 2
External analysis – the market’s opportunities & threats
10.30-11.00 Coffee break
11.00-12.30
Your company s export strategy: confrontation & strategy
Building the confrontation matrix; developing 4 strategies
12.30-13.30 Lunch break
13.30-15.00
Your company s export action plan: planning for execution
Translating strategy into specific action, planning and budget
15.30-16.00 Coffee break
16.00-17.30
Effective implementation of your EMP
Follow up of this workshop: next steps
Case	
  based	
  

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Export Marketing Planning for exporters from emerging markets

  • 1. What is (in) an Export Marketing Plan…? Framework for developing EMP’s for exporters from emerging markets Spring 2013
  • 2. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   Elements of EMP! 2   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Perception &
 Preparation" Research" Strategy" Operational 
 Management" Mission, ! business principles, current market position! Market & industry trends
 Export audit, SWOT, assumptions! Objectives, Market Entry! Action plan, budgetting!
  • 3. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   Export process & environment! 3   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Supply! Production! Logistics! Marketing / sales! Service! Stimulators! Opponents! Transactional"Contextual" Gatekeepers! Influencers! Demands & requirements! Products & services!
  • 4. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   Export vs Planning! 4   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Planning Process" Supply" Production" Logistics" Marketing / sales" Service" Export Process" Perception &
 Preparation" Research" Strategy" Operational 
 Management"
  • 5. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   EMP development process! 5   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Research" SWOT" Confrontation" Strategy" Actionplanning" What do you need to know! Based on previous research! Setting priorities! Choose company export focus! Translate into actionable implementation!
  • 6. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   The Research Process! 6   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Define  your  research  problem   Choose  your  research   technique   Plan  your  research   Collect  data   Analyse  your  data   Customers   Compe,tor   Channels   Context  
  • 7. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   SWOT  analysis! 7   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Internal Analysis
 (company)! External Analysis
 (market)! Stimulate export! Positive influence! Strengths" Opportunities" Limit export! Negative influence! Weaknesses" Threats" J L
  • 8. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   Confrontation …! 8   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Opportunities" Threats" Strengths" Weaknesses"
  • 9. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   … to strategy! 9   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Opportunities" Threats" Strengths" Weaknesses" a"ack   defend   turn  around  change  
  • 10. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   Opportunities" Threats" Germantilapia cons.up14%! strongdemand German‘in-home’! BSObackedsector export! Transportpricesto EUdecreased! 3%priceincrease! ExistingUSexport market! Concentrated Germanretail! inefficientlogistical toEU.! Targetmarketis competitive.! ! Strenghts" Strong local market position! Extensive and deep rooted sector knowledge; skilled workforce.! ‘State of the art’ packing machine! Low employee turnover (2%)! Production and processing is EU compliant.! New ‘beefier’ tilapia sort! Sucessful export experience (US)! Weaknesses" ‘Cold chain’ issues.! Management succession! Limited access, knowledge, and understanding of EU buyers.! No direct links with potential buyers.! Confrontation matrix & 
 Export Strategy! 10   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   ATTACK STRATEGY
 " Target German retailers directly with private label packaged ‘beefier’ tilapia filet! CHANGE STRATEGY
 " Use BSO support to gain EU market access.! DEFEND STRATEGY
 Defend against strong competition and concentrated retail with ‘beefier’ tilapia using sector knowledge! Target US market indirectly (thru wholesalers and distributors) with standard tilapia fillet and/or surplus dump! IMPROVE STRATEGY
 Outsource cold chain and improve EU knowledge to develop ‘unique’ realtionship with German retail!
  • 11. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   What do we need for ‘translating’ strategy to action! 11   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Strategy! Action plan! Activities! Timing! Resources! Budget!
  • 12. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   Action plan - Format! 12   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   Strategy" Budget" Activities" Timing" Resources" Attack" Defend" Change" Turn around" Which activities can you identify
 for each strategic step?" Which timing is suitable
 to balance the activities?" What resources are needed 
 to realise the activities?" How much budget is 
 required/available"
  • 13. The framework as a training A 2-day introduction course to Export Marketing Planning Programme Export  Marke4ng  Planning  for  exporters  from  emerging  markets  
  • 14. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   The training programme: day 1! 14   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   08.45-9.00 Registration 9.00-10.30 Opening of the training Getting to know each other; CBI; managing expectations; programme 10.30-11.00 Coffee break 11.00-12.30 What is an EMP Based on EMP builder: the export process; complexity of EU markets and the need for planning; planning phases; iterative continuous process. 12.30-13.30 Lunch break 13.30-15.00 EU market research & characteristics Europe, the EU, & Europeans; First Priority Markets 15.30-16.00 Coffee break 16.00-17.30 Your company’s SWOT analysis – part 1 Internal analysis – your strengths & weaknesses Case  based  
  • 15. Center  for  the  Promo,on  of  Imports  from  Developing  Countries   The training programme: day 2! 15   Export  Marke,ng  Planning  for  exporters  from  emerging  markets   08.45-9.00 Registration & review 9.00-10.30 Your company’s SWOT analysis – part 2 External analysis – the market’s opportunities & threats 10.30-11.00 Coffee break 11.00-12.30 Your company s export strategy: confrontation & strategy Building the confrontation matrix; developing 4 strategies 12.30-13.30 Lunch break 13.30-15.00 Your company s export action plan: planning for execution Translating strategy into specific action, planning and budget 15.30-16.00 Coffee break 16.00-17.30 Effective implementation of your EMP Follow up of this workshop: next steps Case  based