1. Dipak Ghayal, PMP
Email: dghayal@yahoo.com Phone: 678-687- 8032
Johns Creek, GA
LinkedIn: https://www.linkedin.com/in/dipak-ghayal-pmp-a378b72
SUMMARY
Project Manager with extensive experience in various capacities including IT Program/Project Management, application
implementation, software/product development, solution delivery and infrastructure implementations and upgrades.
Strong background and experience in:
 IT Project Management
 PMBOK processes
 SDLC
 Waterfall model
 Agile methodologies
 Risk Mitigation Planning
 Scope Estimation
 Critical-Path planning
 Resource plans
 Project Planning
 Effective leader
 Financial planning
 Managing/Directing
 Customer Service focus
 Reporting
 Developing People
 Application Development
 Infrastructure Implementation
PROFESSIONAL EXPERIENCE
McKesson Corporation 2007 – 2016
Senior Project Manager
Delivered Application and Infrastructure implementation projects from planning to post-go-live support.
 Managed multiple projects simultaneously at various stages of project lifecycle, coordinating with all levels of
staff and stakeholders.
 Provided support gathering requirements, installation, project issues management, data conversion, testing,
training, go-live support, and project governance.
 Effectively communicated with the cross functional teams, management, and external clients the requirements
and deliverables needed for implementation and issues resolutions.
 Managed a team of five Project Managers.
 Provided technical support performed strategy, design, planning, integration, and optimization for implementing
hardware and software.
 Prepared Project Management Handbook that includes Lifecycle Phase Summary, Lifecycle Phase Roles, and
Process Flow for each phase identified in Waterfall Software Development Model.
 Defined, and implemented project management methodology, standards and templates for PMO.
 Prepared and presented to the executive management team reports showing program/project status, finances,
issues, risks, and changes. Provided companywide communications for implementing changes.
 Worked with cross functional teams that include Application Developers, Application Support teams, Solution
Architects, DBAs and Engineers.
 Prepared proposals, project charters, cost estimates, project plans, roles and responsibilities for the team
members, process flow diagrams, weekly status reports and financial reports. Identified critical path, identified
and monitored issues, and risks and changes.
 Managed third party vendors such as AVAYA, AT&T, CenturyLink, and IBM for delivering product and managing
resources.
 Major projects included:
o Upgraded Hadoop financial application providing additional functionalities and reporting. Program:
Budget $450K, duration 4 months
o Implemented Clarity project management and resource management application replacing PlanView.
Budget $1.6 Million, duration 12 months
o Implemented procurement CRM (OneSource) and interfaced with SAP increasing efficiency for creating
and managing purchase orders. Program: Budget $800 K, duration 10 months

2. o Upgraded Infrastructure and Provide High Performance Network between Rite Aid data centers and
McKesson data centers to support 20% increase in order volume. Program: Budget $1.2M, duration 16
months.
o Consolidated Colorado datacenter with Atlanta, GA datacenter reducing 30% datacenter operating costs
Budget $800 K, duration 6 months
o Provided infrastructure for SAN storage and developed network interface between McKesson data
center and SunGuard providing long term storage backups. Budget $1.5M, duration 14 months.
o WAN optimization – replaced WAN with MPLS (companywide, duration 24 months) increasing network
performance by 70%.
o Provided telephony infrastructure using Avaya products for supporting the new contact center
environment which accommodates a distributed operational agent and supervisory staff resource pool.
Budget $1.3 Million, duration 12 months.
UPS - Supply Chain Solutions 2001 – 2007
Project Manager (2004 –2007)
Managed Oracle ERP upgrade that included upgrading Oracle database from 8i to 10g and upgrading Oracle
applications from 11.0.3 to 11.5.10.
 Upgraded Order management, Inventory management, and Procurement modules
 Upgraded database
 Upgraded infrastructure (servers, network and storage) for supporting new application and growth.
 Managed effort modifying and enhancing custom source codes.
 Managed project developing interfaces with external order management (Vantive) on the place of native Oracle
OM to create work orders, interface with external WMS (Connect Ware) for various warehouse functionalities.
 Prepared project charter, cost estimates, project plans and roles and responsibilities for team members.
 Developed work breakdown structure (WBS), developed process flow diagrams, identified critical path,
presented to the management for interim QA review, identified and monitored issues and risks, prepared weekly
status reports that included status for each deliverable, compiling weekly hours and cost spend for each task,
preparing earn value analysis (PV, EV, AC, CPI, and SPI), and identified trouble tasks and reduced their impacts
on the project plan.
Oracle ERP Development Team Manager (2001 – 2004)
Managed a team implementing and supporting Oracle ERP, and developed custom source codes.
 Conducted requirements gathering sessions to determine “As-Is” and “To-be” requirements.
 Managed design, development and implementation efforts to implement Oracle Inventory Management, Order
Management and purchasing modules.
Other:
IBM Global Services - Business Analyst/Functional Consultant for implementing Oracle and SAP ERP systems
Provided full life cycle project support that included requirement gathering, providing solutions, configuration, Go Live,
end-user training and troubleshooting support.
EDUCATION
 Master’s Certification in Project Management, The George Washington University, Washington, DC
 Bachelor of Science, Mechanical Engineering, South Gujarat University, Gujarat, India
CERTIFICATIONS
 Project Management Professional (PMP)
 Six Sigma, Greenbelt
 ITIL V3
 Waterfall Software Development Model
 Agile Approach to Project Management
 Project Management Tools: Clarity, PlanView