Webinar 26-May-2011

1. citizenM + ReviewPro 26-May-2011 @diegosartori

2. mission to create a luxury contemporary hotel for the cost conscious traveler affordable luxury for the people

4. welcome to citizenM

5. interior check-in terminals citizenM hotels offers all guests self check-in service on touch screen terminals with 24 hour assistance of citizenM multilingual ambassadors.

6. lobby living rooms interior the lobby is designed to function as your living room. No marble fountains. No piano man. Instead, you'll find contemporary living spaces with Vitra furniture, to rest, meet or work.

7. canteenM interior canteenM offers a 24-hour choice of signature sandwiches, salads, sushi, warm dishes and more. There are also limited-edition beverages and fresh coffee prepared by our in-house baristas. In the evening, the bar offers fine spirits, cocktails, champagne and fresh draught beer.

8. bespoke ammenities room

10. room citizenM says: the journey’s more important than the destination – except when the destination has free movie channels and free Wi-Fi room technology

11. citizenM + social media

14. popularity

16. who do consumers trust?

19. citizenM launch September 2007

24. ReviewPro + reputation management

25. ReviewPro + reputation management

26. ReviewPro + reputation management

28. citizen Mag We are a transformational hotel… pass it on. We have a new breed of online magazine: citizenMag… pass it on. We only write about what and who are passionate about … pass it on. We are the global gateway to the contemporary urban lifestyle We want to inspire citizens, let them look at things differently and fuel their desire for travelling to another city. It is at the crossroads between media and the hotel business with an innovative approach to connect with citizens

30. @citizenM

31. community

32. community

34. citizenM says: good bye room service, abundant space, big bills. hello affordable luxury! @citizenM fb.com/citizenMhotels www.citizenM.com