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Compe&&ve	
  Analysis	
  
Didem	
  Michenet	
  
didem@thestartupatelier.com	
  
Content	
  
•  What,	
  why	
  
•  Key	
  Components	
  of	
  a	
  CA	
  
•  Resources	
  
•  Result	
  analysis	
  
Compe&&on	
  
Always	
  watch	
  an	
  eye	
  on	
  rival	
  products	
  /	
  services!	
  
True	
  for	
  all	
  companies	
  but	
  even	
  more	
  for	
  start-­‐ups	
  in	
  all	
  the	
  below	
  cases,	
  
trying	
  to	
  enter	
  to	
  :	
  	
  
• An	
  exis&ng	
  market	
  (exis&ng	
  players)	
  
• A	
  niche	
  market	
  (exis&ng	
  players)	
  
• A	
  new	
  market	
  (poten&al	
  players)	
  
WHY	
  :	
  	
  
To	
  understand	
  the	
  full	
  compe&&ve	
  landscape.	
  
To	
  develop	
  a	
  strategy	
  for	
  compe&&ve	
  advantage.	
  
To	
  an&cipate	
  compe&tor	
  behavior	
  pre	
  /	
  post	
  launch.	
  
CA	
  Components	
  
Comparison	
  Categories	
  
Product	
  /	
  
Service	
  
Range	
  
Product	
  /	
  
Service	
  
Quality	
  
Unique	
  
Selling	
  
Proposi&on	
  
Target	
  
Customers	
  
Key	
  Channels	
  
Pricing	
  
Customer	
  
Service	
  
Branding	
   Market	
  Share	
  	
  
Financial	
  
Health	
  
CA	
  Methodology	
  
Collect	
  data	
  
for	
  each	
  
category	
  
Rate	
  each	
  
category	
  and	
  
compe&tor	
  
Complete	
  with	
  
qualita&ve	
  
data	
  	
  
Produce	
  final	
  
comparison	
  
charts	
  
Define	
  top	
  
compe&tors	
  
Create	
  your	
  
SWOT	
  
Collect	
  
as	
  much	
  data	
  as	
  
possible	
  for	
  key	
  
categories.	
  
Define	
  which	
  
ones	
  to	
  rate,	
  
not	
  all	
  can	
  be	
  
rated,	
  some	
  are	
  
for	
  qualita&ve	
  
data.	
  
Add	
  other	
  
categories	
  if	
  
needed.	
  
Defiine	
  how	
  
many	
  
compe&tors	
  
you	
  are	
  looking	
  
into	
  (max	
  5-­‐6).	
  
Rate	
  each	
  
category	
  (e.g.	
  
1-­‐5).	
  	
  
Usually	
  weights	
  
are	
  also	
  used	
  
for	
  a	
  total	
  score	
  
comparison.	
  
Do	
  not	
  s&ck	
  
only	
  to	
  scores.	
  
Iden&fy	
  
quali<ta<ve	
  
elements.	
  
Adjust	
  final	
  
compe&tor	
  
assessment.	
  
Have	
  
comparison	
  
charts	
  by	
  
category	
  and	
  a	
  
final	
  one	
  for	
  all	
  
compe<tors.	
  
Select	
  top	
  3	
  
compe&tors	
  to	
  
monitor	
  and	
  
adjust	
  your	
  
compe<<ve	
  
advantage	
  
strategy.	
  
Create	
  your	
  	
  
Strengths	
  –	
  
Weaknesses	
  –	
  
Opportuni<es	
  –	
  
Threats	
  
quadrant.	
  
Integrate	
  this	
  to	
  
your	
  overall	
  
business	
  
strategy.	
  
Resources	
  
Where	
  to	
  find	
  Compe&&ve	
  Intelligence	
  data?	
  
Internet	
  is	
  a	
  great	
  resource	
  !	
  
Company	
  web	
  sites	
  
Product	
  descrip&ons	
  and	
  offerings	
  
Customers	
  
Annual	
  reports	
  
Press	
  coverage	
  
Whitepapers	
  
Paid	
  services	
  (Gartner,	
  Forrester,	
  etc).	
  
Others	
  !	
  
Events	
  
Conferences	
  
Digital	
  Space	
  
What	
  to	
  obtain	
  in	
  digital	
  marke&ng	
  world?	
  
•  For	
  products	
  that	
  have	
  high	
  u&liza&on	
  of	
  
digital	
  channels,	
  you	
  can	
  add	
  the	
  following	
  to	
  
your	
  reports	
  :	
  	
  
– Paid	
  display	
  adver&sing	
  (look	
  of	
  ads,	
  prices	
  they	
  
offer,	
  look	
  of	
  their	
  landing	
  pages)	
  
– SEO	
  (keywords,	
  etc.)	
  
– Twi_er	
  (Followers,	
  tweets,	
  retweets,	
  favorites,	
  
etc.)	
  
– Blog	
  (Blog	
  contents,	
  update	
  frequency,	
  etc).	
  
Compe&&ve	
  Analysis	
  Results	
  
Summary	
  
Top	
  3	
  
compe&tors	
  
• Quality	
  	
  
• Price	
  
• Customer	
  base	
  
• Unique	
  Selling	
  
proposi&on	
  
• Total	
  score	
  
Your	
  Compe&&ve	
  
Advantage	
  
• Quality	
  
• Price	
  
• Customer	
  base	
  
• Unique	
  selling	
  
proposi&on	
  
• Total	
  score	
  
Your	
  SWOT	
  
Analysis	
  
• Strengths	
  
• Weaknesses	
  
• Opportuni&es	
  
• Threats	
  
Digital	
  Presence	
  
• Paid	
  Ads	
  
• SEO	
  
• Social	
  Media	
  
• Blog	
  
• ….	
  

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Competitive Analysis & Intelligence

  • 1. Compe&&ve  Analysis   Didem  Michenet   didem@thestartupatelier.com  
  • 2. Content   •  What,  why   •  Key  Components  of  a  CA   •  Resources   •  Result  analysis  
  • 3. Compe&&on   Always  watch  an  eye  on  rival  products  /  services!   True  for  all  companies  but  even  more  for  start-­‐ups  in  all  the  below  cases,   trying  to  enter  to  :     • An  exis&ng  market  (exis&ng  players)   • A  niche  market  (exis&ng  players)   • A  new  market  (poten&al  players)   WHY  :     To  understand  the  full  compe&&ve  landscape.   To  develop  a  strategy  for  compe&&ve  advantage.   To  an&cipate  compe&tor  behavior  pre  /  post  launch.  
  • 4. CA  Components   Comparison  Categories   Product  /   Service   Range   Product  /   Service   Quality   Unique   Selling   Proposi&on   Target   Customers   Key  Channels   Pricing   Customer   Service   Branding   Market  Share     Financial   Health  
  • 5. CA  Methodology   Collect  data   for  each   category   Rate  each   category  and   compe&tor   Complete  with   qualita&ve   data     Produce  final   comparison   charts   Define  top   compe&tors   Create  your   SWOT   Collect   as  much  data  as   possible  for  key   categories.   Define  which   ones  to  rate,   not  all  can  be   rated,  some  are   for  qualita&ve   data.   Add  other   categories  if   needed.   Defiine  how   many   compe&tors   you  are  looking   into  (max  5-­‐6).   Rate  each   category  (e.g.   1-­‐5).     Usually  weights   are  also  used   for  a  total  score   comparison.   Do  not  s&ck   only  to  scores.   Iden&fy   quali<ta<ve   elements.   Adjust  final   compe&tor   assessment.   Have   comparison   charts  by   category  and  a   final  one  for  all   compe<tors.   Select  top  3   compe&tors  to   monitor  and   adjust  your   compe<<ve   advantage   strategy.   Create  your     Strengths  –   Weaknesses  –   Opportuni<es  –   Threats   quadrant.   Integrate  this  to   your  overall   business   strategy.  
  • 6. Resources   Where  to  find  Compe&&ve  Intelligence  data?   Internet  is  a  great  resource  !   Company  web  sites   Product  descrip&ons  and  offerings   Customers   Annual  reports   Press  coverage   Whitepapers   Paid  services  (Gartner,  Forrester,  etc).   Others  !   Events   Conferences  
  • 7. Digital  Space   What  to  obtain  in  digital  marke&ng  world?   •  For  products  that  have  high  u&liza&on  of   digital  channels,  you  can  add  the  following  to   your  reports  :     – Paid  display  adver&sing  (look  of  ads,  prices  they   offer,  look  of  their  landing  pages)   – SEO  (keywords,  etc.)   – Twi_er  (Followers,  tweets,  retweets,  favorites,   etc.)   – Blog  (Blog  contents,  update  frequency,  etc).  
  • 8. Compe&&ve  Analysis  Results   Summary   Top  3   compe&tors   • Quality     • Price   • Customer  base   • Unique  Selling   proposi&on   • Total  score   Your  Compe&&ve   Advantage   • Quality   • Price   • Customer  base   • Unique  selling   proposi&on   • Total  score   Your  SWOT   Analysis   • Strengths   • Weaknesses   • Opportuni&es   • Threats   Digital  Presence   • Paid  Ads   • SEO   • Social  Media   • Blog   • ….