1. DIANE WEBER
660 Costigan Circle, Milpitas, CA , 95035 • Tel: (408) 262-4477
• Cell: (408) 228-7371 • dweber911@comcast.net
OBJECTIVE
Seeking a position in Executive Management of a Retail Enterprise
Store Manager July 2011 to Present
DSW San Mateo, CA
Designer Shoe Warehouse
• Responsible for the customer service, sales and profitability of a $7.0 million
store
• Hiring, training, coaching, and supervising Co-Manager, Asst. Store Managers,
Lead Cashiers, Specialists, Freight Team Members, and Sales Associates
• Driving Customer Data Capture, DSW Rewards Program, and Traffic
Conversion for maximum profitability through training, goal setting and
rewards and recognition
• Monitor the content and assortment of merchandise and its presentation
Store Director Aug 2002 to May 2011
Saks Fifth Avenue Off 5TH
Anaheim, CA; Milpitas, CA; Gilroy, CA
• Responsible for the customer service, sales and profitability of $6.5 - $12.0
million stores
• Hired, trained, coached, and supervised Selling & Service Managers,
Coordinators, Associates and Merchandise Team Manager, Coordinator, and
Associates
• Drove Customer Aquisition, Conversion, Units Per Transaction, Average Dollar
Sales for maximum profitability through sales training, goal setting and
rewards and recognition
• Monitored the content and assortment of merchandise and its presentation
Store Sales Manager Apr 2001 to Aug 2002
Lerner New York Burbank, CA
• Responsible for the customer service, sales and profitability of a $3.5 million
store
• Hired, trained, coached, and supervised Co-Managers, Sales Associates, and
Support Team
• Drove ADS, UPT, and credit for maximum profitability through sales training,
goal setting and rewards and recognition
2. • Monitored the content and assortment of merchandise and its presentation
General Manager Apr 2000 to Apr 2001
Old Navy West Covina, CA
• Responsible for the customer service, sales and profitability of a $7.3 million
store
• Hired, trained, coached and supervised Operations Manager, Merchandise
Managers, Lead Associates, Sales Associates, Cashiers, and Production Team
• Supervised store operations and executed sales activity consistent with
corporate strategies
Merchandise Team Manager Apr 1998 to Feb 2000
Macy's Woodland Hills, CA
• Developed a culture of superior customer service
• Hired, trained, coached and supervised staff in customer service and sales
techniques
• Analyzed business opportunities to maximize sales and profitability
• Created and maintained innovative and effective visual presentation and
merchandising
• Communicated needs to Buyers and Planners to obtain correct vendor mix
based on clientele
• Awarded Group Sales Manager of the Year, 1997
Department Sales Manager Feb 1987 to Sept 1994
The Broadway Santa Monica, CA; Glendale CA
• Hired, trained, developed and motivated department staff
• Communicated assortment needs to Planning Organization
• Planned special events; ie. fashion shows, sales training and product
knowledge seminars
• Created and maintained profitable visual presentation and merchandising
EDUCATION
The American College Westwood, CA
B.A. Fashion Merchandising Sep 1985 to Jun 1986
3. Brooks College Long Beach, CA
A.A. Fashion Merchandising Sep 1983 to Jun 1985