1. 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

2. Get Social: Engage Everyone
with Exceptional Experiences
Sabrina Baldoni
Sales Consultant
2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

3. In the middle between Social and Experience...
Is it better to listen to my favorite
band from my iPod or to go to the
live concert?
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4. The Best Live and Social Experience  !!
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5. Are You Giving Your
Customers Employees Partners
the Best Online Experience?
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6. Remember the Experience Imperative
MAKE IT PERSONAL MAKE IT ENGAGING
ACCESSIBLE SOCIAL
RELEVANT INTUITIVE
CUSTOMIZED INTERACTIVE
MAKE IT CONSISTENT
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7. DELIVERING
EXCEPTIONAL
CUSTOMER
EXPERIENCES
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8. 66%
OF SITE VISITORS THINK
SOCIAL LOGIN SHOULD BE
OFFERED ON WEBSITES*
Customers
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9. Social Networking Integration
Facilitate Social Experience and Encourage Interaction
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10. Engage All Your Customers
Personalize the Site Visitor Experience with Targeting
 Highlight relevant content to visitor based on
interests, past behavior
 Up-sell or cross-sell to your customers (e.g. ‘You
might also like ..’)
 Narrow content selection down to those options
that are the best fit for a given site visitor
 Create premium content model
 Offer discounts, promotions or other incentives
 Conduct A/B testing on your offers and creative
10 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

11. Engaging Your Customer Everywhere
Multi-channel Online Experiences
 Detect incoming devices and render device
optimized site
 Supports custom mobile template
development
 In-context editing & preview of website for
different device types
 Leverage Sites targeting for mobile
 Location-based services
11 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.

12. DELIVERING
EXCEPTIONAL
BUSINESS
EXPERIENCES
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13. Empower Your Business
Managing Content Across Corporate Sites
YOUR
LOGO
Menu Menu Menu Menu Menu Menu Menu
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example text. Go ahead and replace it with your own text. This is an example text.
Go ahead and replace it with your own text.
This is an example text. NEWS
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with your own text. This
is an example text.
Featured product On
sale!
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14. Empower Your Business
Manage and monitor User-Generated Content
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15. Empower Your Business
Extend Brand Reach at Minimal Cost
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16. Empower Your Business
Share & Collaborate is essential to success
80% OF FORTUNE 500 EXECUTIVES
SAY “COLLABORATION”
THROUGHOUT THE ENTERPRISE IS
THE KEY TO SUCCESS
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17. Empower Your Business
Enable emplyees and partners to collaborate
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18. How do you deliver
Exceptional Experiences?
Oracle WebCenter
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19. Oracle WebCenter
Engage Your Customers. Empower Your Business.
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20. Engaging Customers, Employees & Partners
is Essential to Driving Business Value
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21. Join the WebCenter Community!
Are You Part of the Latest Conversations?
Oracle WebCenter blog:
http://blogs.oracle.com/webcenter
Oracle WebCenter Homepage:
http://oracle.com/webcenter
Oracle WebCenter Newsletter:
http://oracle.com/newsletters
Twitter:
http://twitter.com/oraclewebcenter
Facebook:
http://facebook.com/webcenter
LinkedIn:
http://linkd.in/ORCL_Social
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