Customer Service Skills: 10 Ways to Survive Shark Infested Water

There are many differences between a customer service crisis and a shark crisis, but there are surprisingly a lot of similarities when it comes to surviving either. Here are 10 customer service skills you need to navigate the turbulent waters of support. See more at: http://www.desk.com/customer-service/skills#sthash.PvH69aBS.dpufRead less