1. DESIREE TISDALE
4010 Monarch Dr.| McDonough, GA 30253 | (678) 477- 8942 | desiree.tisdale@gmail.com
Awards
Builds Great Teams (for
Inspiring Leadership)
(Lithonia, GA), Kohl’s
Department Stores, February
2016
Great Service
Recognition (for customer
satisfaction), (Lithonia, GA),
Kohl’s Department Stores,
July 2014
District E3 of the
Month (Lithonia, GA), Kohl’s
Department Stores, June 2014
Men’s Department Sales
Top Performer in District &
Region (Lithonia, GA), Kohl’s
Department Stores, June 2014
AVAILABLEFOR
RELOCATION
Comprehensive backgroundleadingall aspects of retailoperations (e.g., merchandising,
sales, customer service, inventory, personneland payrollmanagement) reinforced by extensive
retail management training.
KEY SKILLS
Human Resource Management
Shrink Reduction/Cost Control
Identifying Target Markets
Analyzing Reporting Tools
EXPERIENCE
Kohl’s Department Stores -- Lithonia/Atlanta, GA
Retailer in the U.S., ranked #151 on the Fortune 500.
Assistant Store Manager, 2013 to present
Manager In Training, 2012 to 2013 (concurrent with college)
Store Manager Intern, 2012 to 2013 (concurrent with college)
Managed daily operations of an $8M, 150-employee store location w ith emphasis on Softlines. Set clear
expectations and goals for project teams. Tracked progress against timeline, milestones and budget, revising
as needed. Screened and integrated new hires into teams and processes.
Key Results:
Interpreted Business summary reports tailored to effectively increase volume, sale
through & appeal to target customers. Used information gathered f rom reporting tools
implement tactics that increased productivity and opportunities f or improvement in
areas that lacked in sales volume.
Supported company goals by creating measurable team goals to outperform district in
several departments such as Men’s (#1 Sales in Dis tric t & Region, J une 2014), Jew elry (#1
in proc es s ing RTV’s , 2015) & Overall Store Inventory (#2 with a . 03%, August 2015)
Directed teams in executing department reflows to introduce new product lines such
as, ASSETS Red Hot Label by Spanx, Juicy Couture, Izod & Puma.
Leveraged team strengths to transform sales f loor productivity decreasing truck-time
unloads & inventory backstock, increasing sell through & competitive positive comps.
Polo Ralph LaurenFactory Stores – Locust Grove, GA
Renowned retailer of designer fashionsand luxurygoods.
Freight Associate, 2012-2013
DepartmentAssociate, (Women’s Apparel), 2011 to 2012
Cashier, 2011 to 2011
Rotated through various positions to better understand store functionalities and brand lifestyle. (All positions
concurrent with college)
Key Results:
Embodied visual representation of Ralph Lauren lifestyle wardrobe options that
inspired customers to try various colors and styles that complement each other.
Assisted Operations Supervisorin driving processing and replenishment productivity and
Department Supervisors in floor sets and department reflow s.
Earned opportunity to participate in store expansion and renovation of Men’s Department.
Macy’s, INC – Atlanta, GA
Leading luxuryretailer in the U.S., ranked #107 on the Fortune 500
CommissionedSales Associate, (Women’s Shoes), 2011 to 2013
Flex/On Call Sales Associate, (Various Departments), 2010 to 2011
Recognized as one of store’s “rising stars” (elevating sales and customer satisfaction), (Allpositions
2. concurrent with college)
Key Results:
Maintained product knowledge f or new and clearance merchandise as well as the latest
trends.
Advised customers on impeccable style choices that can be utilized for any occasion
and inspired customers to buy more, increasing volume of merchandise sold on every
transaction.
Utilized various Customer Service interfacesto locate additional products to enhance service
and performed audits regularly to ensure the availability of merchandise to the customer.
EDUCATION
Georgia State University – Atlanta, GA
Obtained Bachelors of Business Administration,Marketing, 2009 to 2013
TECHNOLOGY PROFICIENCIES
Computers: MS Office (Word, Excel, Pow erPoint); POS & Inventory Systems
(678) 477-8942 | desiree.tisdale@gmail.com