UX practices have helped agile teams clear paths, with activities like usability testing and rapid prototyping used to identify and fix usability problems. Now they need to extend to helping teams pathfind—using user research and facilitation skills to elicit shared product goals, help with backlog planning, and define 'done'.

1. Transforming UX integration
from
reaction to strategy
Desirée Sy
Balanced Team Conference 2011
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2. @DesireeSy
dsy.agileUX@gmail.com
Autodesk
Product Design & Learning
Media & Entertainment
*but views expressed today are my own
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3. agile UX activities
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4. Create prototypes
Rapid usability testing
Identify and fix problems
Define staged specifications
Check implementation
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5. Machete
Clear obstacles
(faster & better)
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6. Compass
Check direction
(refine intent)
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7. Rapid longitudinal user research
Set design goals
Group & prioritize backlog
Phrase the releases
Refine & recognize “done”
Infuse design thinking
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8. © 2011 Desirée Sy License: Creative Commons
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9. Agile UX toolkit
(tutorial)
Integrating with Agile: Advanced Techniques
(workshop)
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10. Agile UX toolkit
slides & references: bit.ly/pdyqhF
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11. http://dux.typepad.com/files/sy_agile-ucd.pdf
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12. collaborative
continuous
iterative
incremental
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13. !"#$%&'(&)$*++#+"&
!"#$%&'(&,*-.-/&
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14. Morning blocking points
• Initial release planning (laying out backlog)
• Articulating & accepting the business goals
• Thinking about business & its impact on design
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15. feature lists
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16. Downstream effects
• User workflow not considered as part of planning
• Technical opportunities often not realized
• Business goals are not made discrete & measurable
• ... when we all get making, we lose sight of the goal
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17. Integrating with Agile:
Advanced Techniques
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18. product definition ≠ product implementation
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19. product definition ≠ product implementation
business development
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20. product definition ≠ product implementation
business development
UX?
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21. product definition ≠ product implementation
business development
UX
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22. product definition ≠ product implementation
business development
UX UX
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23. Effects of this division
• We're back to throwing it over the wall
• "Too busy to babysit" (!!)
• Business goals are not made discrete & measurable
• ... when we all get making, we lose sight of the goal
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24. reaction >> strategy
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25. product definition
+
product implementation
=
business + development + QA + UX
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26. we all own & sell the product
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27. UX + development
UX + QA
UX + business?
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28. collaborative
continuous
iterative
incremental
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29. Rapid longitudinal user research
Set design goals
Group & prioritize backlog
Phrase the releases
Refine & recognize “done”
Infuse design thinking
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30. Create prototypes
Rapid usability testing
Identify and fix problems
Define mini-specifications
Check implementation
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31. © 2011 Desirée Sy License: Creative Commons
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