Dennis J. Frankos is an industrial engineer and Lean Six Sigma professional with experience applying operations research techniques in various industries. He has over 20 years of experience leading process improvement projects using Lean Six Sigma methodologies. His background includes roles as a Lean Six Sigma Master Black Belt, Black Belt, and engineering leadership positions at companies including Wyndham Vacation Ownership and United Space Alliance. He has a Master's degree in Industrial Engineering and is skilled in areas such as simulation modeling, decision analysis, and statistical process control.
Accomplished Systems Engineer with more than 11 years of experience in leading global, large scale integration activities across systems, software architecture and system test environments. Extensive expertise in identifying, evaluating and documenting complex requirements for system integration. Adept at assessing, monitoring and tracking to completion program/project risk and opportunities. Demonstrated ability to effectively communicate with engineering, leadership, subcontractors and clients. Solid track record of ensuring streamlined operations of client programs/projects through scope and objective development; preliminary project planning and design; and determination of resources and timelines. Creative problem solver, with excellent organizational skills. Successful project leadership and development skills. Proven ability to achieve defined goals. Education includes an electrical engineering degree along with certifications as a Lean Six Sigma Green Belt. Additionally, I possess a Government issued Secret Security clearance.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Get Bad Credit Loans with Guaranteed ApprovalDollarLoan Hub
While no lender can truly guarantee approval for a loan, there are steps individuals with bad credit can take to improve their chances of securing a loan.
It is therefore essential to employ other water sources, such as river water, for consumption by humans. Commercial RO Plant purifiers manufactured by Netsol Water are necessary because a different type of water is completely unsuitable for human consumption. Large-scale water filtration is accomplished with the assistance of a Noida-based commercial RO plant manufacturer i.e., Netsol Water. It supports several methods for getting rid of all kinds of contaminants in water.
Lars Winkelbauer — Sustainable Development in the Era of Air Cargo Technologylarswinkelbauer23
In the contemporary world, the air cargo industry plays a pivotal role in global trade and commerce. With technological advancements shaping the industry, there is a growing emphasis on sustainable development to minimize environmental impact. This article delves into the realm of air cargo technology and sustainable practices, shedding light on the initiatives and innovations driving the industry towards a greener future. Additionally, Lars Winkelbauer — Navigating the Ethical Landscape: AI in Sustainable Development — provides insightful perspectives on ensuring ethical considerations are integrated into the adoption of these technological advancements.
Meaningful Technology for Humans: How Strategy Helps to Deliver Real Value fo...Björn Rohles
Presentation from the Silicon Techie Night #24 (2024) about strategy. It outlines ten impulses how strategy helps to deliver real value for people, by aligning business mission, vision, and strategy.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
University of Connecticut Fees, Courses, Acceptance Rate, Admission deadline,...dvividconsultant15
Back in 1881, the University of Connecticut (UConn) came into existence as a private land-grant research institution, quickly earning a spot among the top academic players in the United States. UConn isn't just about academics—it's a key player in the economic and cultural landscape. In fact, as a founding member of the New England's Knowledge Corridor, a collaborative effort between Hartford and Springfield, the university is deeply involved in fostering regional development, economic growth, and cultural richness.
Securing Your Peace of Mind: Private Security Guard Services’Dragon Dream Bar
“Private Security Guards Service” provide a crucial layer of protection for individuals, businesses, and events, ensuring safety and peace of mind in various settings. Here's an overview of what private security guard services entail and how they can benefit you.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Dennis Frankos Resume and CV
1. DENNIS J. FRANKOS
490 Lake Lenelle Drive
Chuluota, Florida 32766
407 366 9936 (H) dfrankos@cfl.rr.com 407 446 5775 (M)
Career Objective and Profile
Industrial Engineer and certified Lean Six Sigma professional experienced in applied Operations Research
and Management Science techniques, committed to the use of advanced scientific methods for improved
decision making in the defense, aerospace, energy, medical, and hospitality industries. Highly skilled
creative analytical practitioner and USMC veteran interested in applying scientific methods for process
optimization, productivity improvement, and lean value stream management by virtue of:
• Systems Approach to Problem Solving • Operations Research Optimization
• Human/Lean/Design for Six Sigma • Decision Analysis and Theorist
• Strategic and Tactical Planning • Mentoring and Training
• Discrete Event Simulation Modeling • Project Management
Professional Experience
WYNDHAM VACATION OWNERSHIP Orlando, Florida 08/07 – 12/08
Lean Six Sigma Master Black Belt
Director Level Practitioner and Project Manager facilitating the use of Lean and Six Sigma tools in business and
transactional processes to achieve tangible results. Technical expert in advanced statistical analysis, project
management, communications, program administration, teaching, project coaching and mentoring. High-leverage
opportunities were identified for applying lean six sigma techniques in resort operations and corporate environment.
• Developed and implemented an effective on-line Lean Six Sigma Champion’s training program available 24 hours
a day to meet operational scheduling constraints.
• Mentored Lean Six Sigma trainees and facilitated lean improvement projects to eliminate process waste resulting in
documented savings over $400k and increased revenues exceeding $1.7M.
• Deployed Value Stream Management techniques, documented strategic process value streams, and conducted lean
assessments that identified improvement opportunities in key resort processes to eliminate process waste by 25%.
• Conducted Measurement Systems Analysis of a call center to baseline consistency in owner-service interactions.
Training and clear operational definitions would improve the consistency index from 30% to 70%+.
• Designed and implemented a MS Access/SQL data collection database for forty plus agents to document owner
issues enabling the management team to retrieve real time daily issue tracking metrics.
UNITED SPACE ALLIANCE Kennedy Space Center, Florida 04/00 – 08/07
Certified Lean Six Sigma Black Belt
Leader and facilitator of high impact business process improvement projects resulting in tangible benefits for ground
operations Space Shuttle processing. Internal process improvement consulting was provided for functional areas in
procurement, safety, quality, and mission assurance. Instructed, coached, and mentored Lean Six Sigma Green Belts.
• Utilized Design for Six Sigma (DFSS) methods to create a safety performance and communication process that met
all 13 critical customer requirements.
• Applied Lean Six Sigma (L6S) methods to achieve $300k+ savings while improving rolled throughput yield by
86% in Space Shuttle processing flight hardware return to stock.
• Trained 150+ managers and directors in Lean Six Sigma fundamentals through company training programs.
• Recognized for excellent teaching abilities in Lean Six Sigma techniques.
Senior Industrial and Systems Engineer
Practitioner of mathematical, physical, and social skills together with principles and methods of engineering analysis
and design to improve Space Shuttle Ground Operations processes.
• Partnered with Human Factors group to construct data mining tools that improved the time to analyze mishap
investigation and human error data by 80%.
2. DENNIS J. FRANKOS ∼ dfrankos@cfl.rr.com ∼ 407 366 9936 (H) ∼ 407 446 5775 (M) Page 2
• Developed, implemented, and utilized a multi-objective/multi-attribute decision support system to select high
visibility improvement projects based on cost, schedule, technical, and risk criteria. Reduced the number of
prioritization methods to a single standard selection process.
• Participated in NASA Space Shuttle processing, discrete event simulation modeling, probabilistic risk assessment,
statistical process control, and project prioritization initiatives to improve a safe operating environment.
LITTON LASER SYSTEMS Orlando, Florida 08/95 – 04/00
Industrial Engineer
Statistical Process Control methods were applied in a manufacturing environment to ensure process stability.
• Participated in ISO 9001 certification resulting in the formulation of a statistical process control procedure.
• Developed a MS-Access relational database data collection system for analysis and reporting of critical statistical
measures enabling technicians to determine (+/-3sigma) control conditions in key manufacturing processes.
VALENCIA COMMUNITY COLLEGE 01/96 – 09/00
Adjunct Professor
Developed curriculums and provided instruction in Statistical Process Control and Mathematics for Electronics.
UNIVERSITY OF CENTRAL FLORIDA 08/92 – 08/97
Student/Lab Assistant
Various research tasks while completing undergraduate and graduate degrees.
MARTIN MARIETTA CORPORATION 08/78 - 11/91
Senior Program Planner-Orlando, Florida (Secret Clearance)
Accountable for project scopes and objectives, work breakdown structures and schedules, and recommendations of
resources necessary to successfully complete activities on time to meet customer expected delivery dates.
• Developed a multi-national US-European consortium information system for program cost (Earned-Value) and
schedule performance that improved the timeliness of program status reporting from 14 days to 4 days each month.
• Used Critical Path Management (CPM) and Probabilistic Evaluation and Review Techniques (PERT) to optimize a
development and production schedule to 3 years.
Integration Planner-Denver, Colorado, V.A.F.B., California (Secret Clearance)
Managed master program schedules in support of manufacturing and production control environments.
• Managed Space Shuttle Manned Maneuvering Unit daily schedules that aligned with monthly program schedules.
• Responsible for technical support and production planning of Navy Plotter, Infrared Imagery of Shuttle, Field
Optics Spectrometer, and High Density Digital Recorders enabling successful on-time delivery schedules.
Education and Development
Master of Science Industrial Engineering Lean Six Sigma Black Belt Certification
University of Central Florida George Group Inc.
Bachelor of Science Industrial Engineering Leadership Development Program
University of Central Florida Leadership Institute Series
Lean Six Sigma Master Black Training Supervisory and Management Skills Program
United Space Alliance United Space Alliance
Affiliations and Publications
• Institute for Operations Research / Management • Master's Thesis: Interpretive Structural Modeling
Science Approach to Constructing Hierarchies for use in the
• Decision Analysis Society Analytic Hierarchy Process.
• American Society of Quality • NASA New Technology: Project Prioritization, Human
Error Mishap Investigations
3. DENNIS J. FRANKOS
490 Lake Lenelle Drive
Chuluota, Florida 32766
407 366 9936 (H) dfrankos@cfl.rr.com 407 446 5775 (M)
CURRICULUM VITAE
EDUCATIONAL BACKGROUND
1997 University of Central Florida Master of Science Industrial Engineering
Thesis: Interpretive Structural Modeling
Approach to Constructing Hierarchies for use in
the Analytic Hierarchy Process
1995 University of Central Florida Bachelor of Science Industrial Engineering
CERTIFICATIONS
2005 United Space Alliance – The George Group Lean Six Sigma Black Belt Certification
WORK EXPERIENCE
2007-2008 Wyndham Vacation Ownership, Lean Six Sigma Master Black Belt
Orlando Florida
2004-2007 United Space Alliance, Lean Six Sigma Black Belt
Kennedy Space Center
2000-2007 United Space Alliance, Senior Industrial/Systems Engineer
Kennedy Space Center
1995-2000 Litton Laser Systems Senior Industrial Engineer
Apopka, Florida
1984-1991 Martin Marietta Corporation, Senior Program Planner
Orlando Florida
1978-1983 Martin Marietta Corporation Integration Planner
Denver, Colorado
1974-1978 Western Union International Technical Operations Supervisor
Los Angeles, California
1970-1973 United States Marine Corps Sgt, Communications Technician
TEACHING EXPERIENCE
1996-2000 Adjunct Professor Valencia Community Statistical Process Control
College Mathematics for Electronics
1998-2000 Trainer/Instructor Litton Laser Systems Microsoft Power Point, Microsoft Excel
2004-2007 Instructor United Space Alliance Lean Six Sigma Green Belt Certification
Lean Six Sigma Manager Familiarization
2007-2008 Instructor Wyndham Vacation Ownership Lean Six Sigma Green Belt Certification
Lean Six Sigma Champion’s Training
MENTORING
Human Factors Mishap Improve the Human Factors Mishap
• Lean Six Sigma (DMAIC)
Investigation Database Investigation Data by providing a more
Improvement efficient and user-friendly means to enter
mishap data
Seaside Check-In Process Improve the timeliness of Check-In
• Lean Six Sigma (DMAIC)
4. DENNIS J. FRANKOS ∼ dfrankos@cfl.rr.com ∼ 407 366 9936 (H) ∼ 407 446 5775 (M) Page 2
PAD Tools and Parts Reduce the average fetch time
• Lean Six Sigma (DMAIC)
Fetching Delay
Standard Meter Processing Improve the use of meter resources and meter
• Lean Six Sigma (DMAIC)
utilization
Litton Laser Improve the Receiving and Inspection Process
• Process Improvement
Systems/University of
Central Florida Senior
Design Team
Flight Hardware Return to Improve the assessment of Flight Hardware
• Lean Six Sigma (DMAIC)
Stock Usability usability before return to stock
Budget Forecasting Increase the accuracy of monthly resort
• Lean Six Sigma (DMAIC)
Process forecasting
Process Map World Mark Reduce variability between actual and prior
• Lean Six Sigma (DMAIC)
by Wyndham Hospitality month forecast of month end close
Accounting
Credit Card Process Reduce process time and improve quality of
• Lean Six Sigma (DMAIC)
credit card statements
IT Implementation Phase Reduce the number of defects after
• Lean Six Sigma (DMAIC)
Process Improvement deployment of IT capital
External Exchange Reduce the number of external exchanges
• Lean Six Sigma (DMAIC)
Overhaul
Owner Satisfaction Improve the Owner Satisfaction metric -
• Lean Six Sigma (DMAIC)
quot;Anticipates Needs and Make Suggestionsquot;
Resort Database Alignment Improve consistency of hospitality and resort
• Lean Six Sigma (DMAIC)
development data across multiple brands
Static Pool Default Curve Reduce processing time to construct the static
• Lean Six Sigma (DMAIC)
Redesign pool default curves
Sampler Product Analysis Improve quality and processing time to roll
• Lean Six Sigma (DMAIC)
Accounting out the daily sampler trial balance
Owner to Agent Standards Establish consistency and performance
• Lean Six Sigma (DMAIC)
and Interaction standards in handling owner issues
FACILITATIONS
United Space Alliance, Construct a Structural Self Interaction Matrix
• Team Project
Kennedy Space Center, of Basic Quality Engineering Skills
Florida
United Space Alliance, Attribute Gage Repeatability and
• Measurement Systems
Kennedy Space Center, Reproducibility Measurement Systems
Analysis
Florida Analysis of Integrated Logistics Material
Support Center personnel for the inspection of
a completed serviceable parts tag attached to
FHW for RTS at “Turn In”
United Space Alliance, Attribute Gage Repeatability and
• Measurement Systems
Kennedy Space Center, Reproducibility Measurement Systems
Analysis
Florida Analysis of variability inherent in the
completion of a serviceable parts tag attached
to FHW by Ground Operations shop
technicians prior to “Turn In”.
5. DENNIS J. FRANKOS ∼ dfrankos@cfl.rr.com ∼ 407 366 9936 (H) ∼ 407 446 5775 (M) Page 3
United Space Alliance, Attribute Gage Repeatability and
• Measurement Systems
Kennedy Space Center, Reproducibility Measurement Systems
Analysis
Florida Analysis of adequacy of the process used by
Ground Operations shop technicians for how
usability of Flight Hardware is determined
prior to “Turn in”
Wyndham Vacation Increase cycle time to process Brand
• Kaizen Event
Ownership, Orlando, Management printed collateral jobs
Florida
World Mark by Wyndham, Planning session for Kaizen Event at Seaside,
• Strategic Meeting
Redmond, Washington Oregon
World Mark by Wyndham, Construct Value Streams for World Mark by
• Strategic Meeting
Redmond, Washington Wyndham
World Mark by Wyndham, Attribute Gage Repeatability and
• Attribute Agreement
Redmond, Washington Reproducibility Measurement Systems
Analysis
Analysis of the consistency and accuracy of a
call center Agent’s identification of Owner
contact during an Owner-Agent interaction
Wyndham Vacation Title Services Modeling Opportunities to
• Kaizen Event
Ownership, Orlando, lower cost, increase market penetration, and
Florida accelerate the arrival pipeline
World Mark by Wyndham, Owner Services problem data collection,
• Kaizen Event
Redmond, Washington summary, and reporting process
World Mark by Wyndham, Seaside Check-In Process
• Kaizen Event
Seaside, Oregon
World Mark by Wyndham, Budget Forecasting Process
• Kaizen Event
Redmond, Washington
World Mark by Wyndham Lean Assessment of Value Streams
• Kaizen Event
at Park Village
Leavenworth, Washington
Wyndham Vacation Construct a high level process map of Due
• Process Mapping
Ownership, Orlando, Diligence Capital Acquisition
Florida
PROJECTS
Integrated Property Asset Verify requirements for an integrated property
• Lean Six Sigma (DMAIC)
System control system to support a multi-contract,
multi-customer environment
Flight Hardware Return to Improve Ground Operations Flight Hardware
• Lean Six Sigma (DMAIC)
Stock Return to Integrated Logistics
Ground Operations Safety Develop a Closed Loop Safety Reporting
• Lean Six Sigma (DMEDI)
Performance Assessment System for Senior Management
System
Quality Inspection Construct a Quality Inspection Certification
• Process Improvement
Certification Training System
Problem Reporting and Develop a problem reporting and corrective
• Process Improvement
Corrective Action action policy and procedure
6. DENNIS J. FRANKOS ∼ dfrankos@cfl.rr.com ∼ 407 366 9936 (H) ∼ 407 446 5775 (M) Page 4
OMRS Buy Off Process Construct a Pro-Model Simulation and
• Discrete Simulation
Decision Support System
Process Improvement Construct a Project Prioritization Decision
• Operations Research
Project Selection Process Support System
Mishap Investigation and Construct a Mishap Investigation and Human
• Operations Research
Human Error Modeling Error Modeling Support System
Creating a Service Culture Construct supporting documentation
• Research and Analysis
leveraging Human-Sigma performance
(Gallup’s c11 and q12 measures)
measurements in a service culture.
PUBLISHED-UNPUBLISHED PAPERS
Frankos, D.J. (2007). Theories of Human Development: A Discussion of Multi-Attribute Decision Theory.
Unpublished manuscript, Walden University
Frankos, D.J. (2007). Current Research in Human Development-Decision Analysis: The role of Multi-
Attribute Decision Making in Mishap Investigations, Walden University
Frankos, D.J. (2007). Practice and Human Development – Decision Analysis: Applied Multi-Objective
Decision Making in Mishap Investigations, Walden University
Ewald, J.R., Sweeney, G.P., Pisula, K.M., Riley, H.W., Frankos, D.J., Hollis, P.A., et al. (2004). Human
Factor Investigation Refinements. NASA Research and Technology 2004 Annual Report, 98-99
Frankos, D.J., Brown, E.P., McAuliff, L.S., Van Dyke, K.D., Stelges, K.A., Jacoby, J.J., et al. (2002). A
Project Priority Assessment Tool. NASA Research and Technology 2002 Annual Report, 236-237
Frankos, D. J. (1997). Interpretive Structural Modeling Approach to Constructing Hierarchies for use in the
Analytic Hierarchy Process. Unpublished master’s thesis, University of Central Florida, Orlando, Florida
PRESENTATIONS
• Errors in Decision Making (Psychological Traps) – United Space Alliance 2007 Six Sigma Share
• Working with Non-Normal Data – United Space Alliance 2006 Lean Six Sigma Forum
• Dealing with Special Cause Variation – United Space Alliance 2006 Lean Six Sigma Forum
• Attribute Agreement Analysis Gage Readability and Reproducibility – United Space Alliance 2005 Lean
Six Sigma Forum
• Define/Measure/Analyze/Improve/Control/Validation Flight Hardware Return to Stock Project – United
Space Alliance Kennedy Space Center
• Define/Measure/Explore/Develop/Implement/Validation Closed Loop Ground Operations Safety – United
Space Alliance Kennedy Space Center Performance Assessment System
• Call Center Attribute Agreement Analysis – Worldmark by Wyndham, Redmond, Washington
• Lean Assessment Report Out – World Mark by Wyndham, Redmond, Washington
PROFESSIONAL/LEADERSHIP DEVELOPMENT
2007 Lean Six Sigma Master Black Belt Training United Space Alliance
2007 Myers-Briggs Personality Assessment Workshops United Space Alliance
2006 MORT: Management Oversight and Risk Tree Analysis NASA Safety Training Center
in Accident Investigation
2005 Belbin Team Roles Workshops United Space Alliance
2005 Integrated Project Management United Space Alliance
7. DENNIS J. FRANKOS ∼ dfrankos@cfl.rr.com ∼ 407 366 9936 (H) ∼ 407 446 5775 (M) Page 5
2005 Leadership Training: National Management Association Leadership Training Course
• Introduction to Supervision
• Management Principles
• Communication Skills
• Interpersonal Relationship Skills
• Developing Performance
• Challenge of a New Employee
• Coaching and Counseling
• Leadership Development
• Benefits Concepts
• Law for the Layman
2004 Leadership Training: United Space Alliance Leadership Training Institute
• The Principles and Qualities of Genuine Leadership
• Influencing for Win-Win Outcomes
• Providing Constructive Feedback
• Giving Recognition
• Proactive Listening
• Expressing Yourself: Presenting Your Thoughts and Ideas
• Developing Others
• Personal Strategies for Navigating Change
• Managing Your Priorities
• Moving from Conflict to Collaboration
• Handling Emotions under Pressure
• Correcting Performance Problems
CONSULTING EXPERIENCE
Inventory Tracking System for ArrMaz Chemicals
Human Error Mishap Investigation Training Software
Marina at Factory Bay Maintenance Management System
Inventory Management System Glade Resort
SOFTWARE
Pro-Model Simulation
Extend Simulation (Business Process Reengineering, Manufacturing)
Minitab Statistical Software
Minitab Quality Companion 2
Microsoft Office XP Developer (Power Point, Excel, Access, Word, Internet Explorer, Outlook, Project,
Visio)
SPSS Statistical Software
Visual Basic/SQL
RESEARCH INTERESTS
Systems Problem Solving Methods
Human/Lean/Design for Six Sigma
Discrete Modeling and Simulation
Value Stream/Supply Chain Process Management
Deterministic/Stochastic Modeling
8. DENNIS J. FRANKOS ∼ dfrankos@cfl.rr.com ∼ 407 366 9936 (H) ∼ 407 446 5775 (M) Page 6
Multi-Attribute/Multi-Objective Decision Analysis
Project Prioritization
Discreet Mathematics/Graph Theory
Process Improvement and Optimization
Critical Path Management (CPM)
Probabilistic Evaluation and Review Techniques (PERT)
Intelligence Analysis
AFFILIATIONS
INFORMS, INCOSE, ISixSigma, IIE, ASQ, LinkedIn
REFERENCES
Dr. Mansooreh Mollaghasemi Professor, University of Central Florida
Dr. Julia Pet-Armacost Professor, University of Central Florida
Jamie McLean Manager, Safety, Quality Mission Assurance, United Space
Alliance, Kennedy Space Center, Florida
Tony DelMonte Lean Six Sigma Deployment Champion, United Space Alliance,
Kennedy Space Center, Florida
Sara Sandberg Director, Owner Services, World Mark by Wyndham, Redmond,
Washington
Bill Owen Director, Strategic Planning, World Mark by Wyndham, Redmond
Washington
Greg Grzempa Engineer, Siemens, Orlando, Florida