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DENISE GERALDINE O’BRIEN
Apartment 6008, Sky Tower Phone: 056 612 0195
Al Reem Island, Abu Dhabi UAE Email: dgbart@gmail.com
Senior Administrative Support Professional
An accomplished Executive Secretary/ Personal Assistant with more than 15 years of experience in administrative
support fields. Demonstrated ability to implement successful strategic initiatives that adapt to changing market
environments and demands of a fast-paced organization. Well-versed in devising and implementing administrative
and clerical strategies to meet the needs of the department. Proven history of directing secretarial work and going
above and beyond to provide comprehensive support. Proficient in Microsoft Office Suite and effective interpersonal
skills.
Areas of Expertise
 Executive-Level Support
 Travel Coordination
 Strategic Planning/Analysis
 Property Management
 Payment Distributions
 Tender Submissions
 Delivery Note Reconciliation
 Front Office Administration
 Customer Relations
 Problem Solving Skills
 Communication Skills
 Cold-Calling Proficiency
Professional Experience
American Center for Psychiatry & Neurology 2014-2014
Executive Secretary to CEO - Al Karama, Abu Dhabi, UAE
Provided support to CEO of American Center for all Doctors, Psychiatrists and Neurologists. Communicated with
Director of Operations and other secretaries to manage administrative staff when needed.
 Accountable for preparation of different meetings, letters, performance evaluations, ratings, and compile
minutes.
 Collected statistical monthly reports by making the right choices to deliver excellent results and achieved clerical
goals.
 Carried out supervisory responsibilities in accordance with the organization policies and procedures at a same
time.
Tamouh / Three60 Estates Management LLC 2012-2014
Executive Secretary/PA to Executive Director/GM & CFO - Al reem Island, Abu Dhabi, UAE
Answerable for all administrative formalities to Executive Director, GM and CFO to carry out top management
requests in accordance with trust; cascade all liaisons between Senior Management and Team leaders.
Recommended solutions, problem solving ideas to management, weekly tracker reporting to Team Leaders while
supporting other needed areas.
 Prepared private correspondence that was confidential; coordinated travelling arrangements and compiled
agendas for various committee meetings to compile documents for travel-related meetings.
 Collaborated in follow-up process and correspondences including daily calendar and report management.
 Directed all activities related to screening call, diary management, ongoing meetings, collate minute recording
and distribution through supervised staff and all new interns in accounts receivable/ collections department

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Softline NETCASH (IT) (Smart Money Management) 2011-2012
PA/Company Secretary - tableview, Cape Town, South Africa
Delivered PA/ Secretarial backup to CEO and Directors by compiling, correcting all letters and correspondences.
Administrated CEO’s instruct and confirmed about scheduled appointments by planning as requested. Coordinated
with relevant Government Authority for visas and permits where necessary.
 Performed basic administrative tasks for the CEO including; distributing correspondences, diary management and
coordination of diary inputs to ensure that CEO was reminded of appointments timeously.
 Made flight bookings and provided detailed itineraries as required to ensure visa requirements were arranged.
 Led all tenants in office building, rental payments and rental properties for CEO as required in a timely manner.
Edel Construction (Pty) Ltd 2008-2011
PA/ Secretary, Office Management & Administrator -Maitland, Cape Town, South Africa
Effectively provided PA & Secretarial support to Directors and Senior Management by following up on
communications and receiving correspondence such as fax, e-mail, telephonic, courier and mail. Coordinated with
diary inputs for all Directors to ensure all relevant stakeholders alerted/ advised of meetings. Ensured that meeting
minutes were compiled, verified and distributed within an acceptable time after the meeting. Took Cold-calling of
potential, new clients to set up meetings and presentations as well as sustained an up to date register of marketing
requirements and client status. Facilitated all marketing/ advertising properties, cleaning services for properties.
Participated in the marketing team function and gave input into the marketing strategy of the company. Designed
company marketing material for the Director's’ approval.
…Professional Experience Continued…
 Tender Submissions; Assisted the Contracts/Tender Director in the compilation of Bills and other Tender
Documentation for submission to make sure accuracy and neatness of all tender documentation.
 Delivery Note Reconciliation; Received all incoming Delivery Notes for the Company, verified items, loaded all
delivery notes onto “Build SMART” system and captured delivery notes to the appropriate accounts section.
 Payment Distributions; Collected and distributed cheques for sub-labour contractor payments to assure that sub-
labour contractors were identified and made sure that cheques were signed for on the correct payment
certificate.
 Management of Front Office Administration & Reception Area; Developed staff schedules, answered incoming
telephone calls for Directors and Senior Managers. Competently managed the general office & all staff training
Ezard House, 5 Star Boutique Hotel 2006-2007
Senior Office Administrator & Reservations - Camps Bay, Cape Town, South Africa
Administrated all secretarial duties and communicated from Hotel guests, travel agents, and referral networks
concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system.
 Handled reservations from the hotel departments, and maintenance staff to create reservation records.
Copycom (Office Automations) 2003-2005
Senior Office Administrator - Milnerton, cape Town, South Africa
Arranged meetings, supported groups, maintained sales and customer relationship services. Developed liaison with
client service and collection department to provide required information.
 Liable for setting up of all functions likely catering, beverage requirements by setting up and clearing up of
venues.
 Prepared file correspondence and documentation along with arranged agendas and meeting venues were
booked.

3. 3
Links Golfing Estates & Tours 2001-2002
Real Estates, Tours & Client Relations & Administration - Tableview, Cape Town, South Africa
Functioned as the Property Sales and Liaisons Officer assisted key business groups within the municipality, including
business associations, retail trader groups, business development and preparation of proper documentation.
 Served as critical liaison to all staff, customers, and worked directly with management staff of growing company.
Career Notes
BMW Pavilion/ IMAX (V&A Waterfront) 1996-2000
Corporate Receptionist & Front Office Secretary - V&A Waterfront, Cape Town, South Africa
Q Data Consulting (Software & IT Consultants) 1993-1996
Secretarial & Front Office Administration - Pinelands, Cape Town, South Africa
McCarthy Motors SA (Mercedes Benz / Honda) 1991-1993
Secretarial Duties & Front office administrator - City Center, Cape Town, South Africa
Guarantee Trust Sectional Title Managers (Bldg. Management) 1988-1990
Secretary/Front Office Clerical duties - Claremont, Cape Town, South Africa
Industrial Council for Clothing Industry 1982-1987
Admin Clerk & Secretarial duties - Salt River, Cape Town, South Africa
Certification
Secretarial / PA, Board Exams / MIR Certification,
First Aid Certified / International Diplomas (Advanced studies in BI) Sinton High School College-Matriculation
Western Cape (South Africa)