Dell OpenManage leverages the industry's only agent-free embedded server management tool, iDRAC with Lifecycle Controller, to enable automated IT management operations in both physical and virtual environments, across enterprise servers, storage and networking. And it delivers those same capabilities in popular third-party management frameworks so you experience the same simplicity of management on both Dell platforms and your existing infrastructure investments. Find out more: http://del.ly/9Dj9dJ
In-Depth Performance Testing Guide for IT Professionals
Automate and Simplify IT Infrastructure Operations
1. Automate and simplify
IT infrastructure
operations
Doug Iler
iDRAC Product Manager
Server Platform Management
Main Session MT15
2013
2. Evolving the role of IT
A cost center A process
2013
center
A value
center
Helping IT become an engine of efficiency to
make your organization successful
Time
Efficiency
3. Dell’s systems management strategy
Content
style
guidelines
2013
Simplicity
• Easy to use
• Intuitive navigation and management processes
• Fewer tools with more functionality
Efficiency
• Automation of tasks
• Faster time to production
• Comprehensive remote management
Availability
• Reduced service cycle down time
• Rapid identification and remediation of problems
• Extended use of encryption
4. Dell systems management solutions
2013
Embedded
server
management
iDRAC with
Lifecycle
Controller
5. Lifecycle management for Dell servers
• Reprovisioning
• Remediation
• Parts replacement
2013
Deploy
Maintain Update
Monitor
• Operating system deployment
• Configuration
• Discovery and inventory
• BIOS
• Firmware
• Drivers
• Alerts and system
health
• Performance
• Power usage
6. Dell’s embedded lifecycle management
Simple and replicable server
deployment
• Less administrator time
• Fewer manual steps
• Faster deployment
2013
Comprehensive real-time
monitoring and reporting
without the use of agents
• No certification testing
• More OpEx savings
Improved productivity with
automatic service features
• Automation with controls
• No user errors
Change management on
your schedule
• Less time managing updates
• No additional tools needed
for multi-OS/hypervisor
environments
7. The industry’s only completely
agent-free systems management solution
Content
style
guidelines
2013
Large data centers
can save
$2.5 million
in maintenance
costs by eliminating
software agents
• Embedded server management
• Millions of servers deployed
• Tier 1 console integration
• Manage from your existing
hypervisor console
• Minimize errors and increase
uptime
• Automate tasks
iDRAC7
with
Lifecycle
Controller
8. Rapid deployment thru configuration XML
Capture
Clone or
Replace
2013
Apply
Test Store
SVCTAG1.XML
SVCTAG3.XML
SVCTAG2.XML
SVCTAG4.XML
Remote share
<Model>.XML
9. Mobile access via your iDRAC
• Download and install a virtual network
connection app, like the one from
VNC
• Enable VNC server and user settings
for iDRAC via the GUI or Racadm
2013
Internet
iDRAC7 with
embedded VNC
server-access to
OS/hypervisor
• Launch the app and access the OS or
hypervisor running on the server via
your iDRAC
10. SSimlidpel i1c8ity and consistency in IT management
11G 12G 13G
2013
Manage with Chassis Management Controller
• Embedded management in servers - available
immediately at “power on”
• Converged management of server nodes, storage,
networking and power within a unified tool
Manage with OpenManage Essentials
• Global discovery, inventory, monitoring and management
of Dell servers, storage and networking devices
• Geographic View maps distributed VRTX systems
Manage with 3rd party consoles
• Benefits of OpenManage integrated within Microsoft,
VMware and BMC systems management frameworks
• Agent-free operations utilizing your existing systems
management tools
Dell
Microsoft
VMware
11. Reduced complexity of IT management
Simple and effective
• Easy to install
• Low-touch maintenance
Perform essential hardware
management tasks
• Monitor Dell servers, storage and
networking switches
• Update and manage Dell Servers
Agent-free management
• No software agent required
• OS independent hardware
management
2013
Dell OpenManage Essentials
12. OpenManage Integration Suite
for Microsoft System Center
Dell Server PRO
Management Pack
2013
Deploy
Maintain
Update
Monitor
Dell Server and Client
Deployment Packs
Dell Server and Client
Update Catalogs
Dell Hardware
Management Pack Suites
Dell Lifecycle
Controller
Integration
Now with Dell ProSupport
SupportAssist Service
13. Dell SupportAssist integration with OpenManage
2013
Dell ProSupport
Remote Services
• Auto-case creation
• Data analysis
Customer site
Dell Support
Dell
SupportAssist
Diagnostics and logs
Hardware
inventory
Servers Storage Network
Remote remediation
and parts dispatch
Hardware
discovery
Hardware
health status
Hardware
monitoring
OpenManage
Essentials
&
Dell
Management
Packs with
Microsoft
System
Center
Operations
Manager
14. Slide 18
OpenManage Integration
for VMware vCenter
Streamline tools and tasks for
management and deployment
Monitoring and alerting
• Deep detail for inventory, monitoring
and alerting
• Recommended vCenter actions
based on Dell hardware alerts
Firmware updates
• Ability to deploy BIOS and firmware
updates from vCenter
2013
Deployment and provisioning
• “Zero Touch” bare-metal hypervisor
deployment without PXE, leveraging
Dell iDRAC with Lifecycle Controller
Hardware management
• Online access and renewal of
hardware warranty
16. 2013
5.5 hours
Saved by not having to test,
install, or maintain an agent
85%
Less admin time to
complete essential
management tasks
$250
3X Faster OS deployment of Microsoft
Windows Server
Per server savings by
removing agents
6X
Faster parts replacement
using iDRAC with Lifecycle
Controller
86%
Fewer manual steps
17. Worldnow Media and Communications
Worldnow’s content management system is the
top choice of U.S. broadcasters because it can get
the news out in 2½ minutes — even during
emergencies
Challenge
Worldnow needed to boost the agility and
reliability of its infrastructure so that 450 clients
can use it to design and deliver digital news to 57
million people every month.
Results
• Staff speeds time-to-live by 75 percent
• Worldnow supports 35 percent more traffic
without increasing IT footprint
“We can maintain high availability levels with less
effort because Dell OpenManage Essentials gives
us an incredibly clear picture of our infrastructure
through a single pane of glass, without adding a
capital expenditure.”
Clinton Henry , Sr. Director of Data Center
Infrastructure & Security
2013
18. Q & A With guests
2013
Patrick Hyndman
and
Kevin Garner
from National Instruments
19. 2013
Gain hands on experience today at the OpenManage
systems management Hands-on-Lab HOL6
Schedule a post-event discussion with the systems
management “Tiger Team”. Contact your account
team for details.
Visit a Dell Solution Center near you:
Austin • New York City • Washington D.C.
Chicago • Santa Clara • Mexico City • Sao Paolo
Let’s get
started
Meet with Dell systems management subject matter
experts at the Solution Center in the Expo hall.
Visit www.Dell.com/openmanage
In the last 20 years or so , many changes have transformed IT.
The old-time perception of IT as a necessary cost (kind of “evil”) to keep things better organized but bringing little competitive advantage to the company bottom line has dramatically changed
We moved into a more “evolved” period when IT was tasked to measure everything. Companies were worry to avoid competitive disadvantage, in terms of accessing data, statistics, trends and reports.
Only recently, IT has been recognized as instrumental to the company success, a mean to real differentiation (like a product). From inventory control to sales predicting models, it has been recognized as Value Center. As in a virtuous pattern, IT progressed from a spending to a making money role.
Re-centralized Applications: A concept that belongs to the Mainframe-era but with a totally different agility, flexibility and responsiveness to support it.
Seamless Processes: Consistent, Interconnected and Integrated Processes, enabling internal customers (employees) with innovative ways to enhance their productivity and effectiveness, and add to the company value-chain. This means connecting the operational processes, business productivity and IT spaces to deliver an integrated, unified, personalized view of data, tasks, and business status to employees.
Business Service Based: Support IT Services through individual Self-Service accesses; Support Performance and Predictability Analytics for the business
Business Dynamics: Business variability reflecting ever-changing requirements of the business and the market. This implies readiness and resources Flexibility to be provided through Automation.
Cost Center
Run daily operations
Reactive
Labor intensive
Few applications
Process Center
Technology oriented
Performance metric
Productivity improvement
Disjoined processes
Value Center
Re-centralized applications
User oriented
Seamless processes
Business service based
Led the way in embedded management capabilities. Understood what customers were grappling with, delivered technology that alleviated a huge time/resource challenge
Dell PowerEdge 12th generation Agent-Free monitoring: Installing, testing, and maintaining software agents for monitoring server components is time consuming for IT resources and utilize precious CPU cycles. It is common in the industry to require agents or drivers to monitor many components such as Network Adapters and RAID cards. Our Dell PowerEdge 12th generation servers differ from others; we have “fired your agents” to deliver agent-free monitoring for NICs, RAID, and other components.
Dell has over 3.5 Million servers in market with Embedded Management through iDRAC with Lifecycle Controller
Competitive Advantage: HP has a sub-par first generation embedded system management in their latest generation of servers (2+ years after Dell)
OpenManage simplifies management by reducing the number of tools and speeds the procedures required to deploy, update, monitor and maintain systems
In a data center with 10,000 servers, not having to maintain management agents can result in a savings of up to $2.5M over the servers’ lifecycle. *Calculations based on February, 2012 testing by Principled Technologies on an enterprise with 10,000 servers supporting a total of 20 configurations of operating systems, applications, and hardware with fully-loaded system administrator costs of $98,000/per year.
Dell’s approach to systems management is centered on the server lifecycle – Deploy, Update, Monitor, Maintain. We understand that to manage an infrastructure properly and efficiently you need to be able to perform all of these functions – and you want to do them as easily and quickly as possible – so that you can spend more time and energy working on improvements to your business - and less on maintenance.
Led the way in embedded management capabilities. Understood what customers were grappling with, delivered technology that alleviated a huge time/resource challenge
Dell PowerEdge 12th generation Agent-Free monitoring: Installing, testing, and maintaining software agents for monitoring server components is time consuming for IT resources and utilize precious CPU cycles. It is common in the industry to require agents or drivers to monitor many components such as Network Adapters and RAID cards. Our Dell PowerEdge 12th generation servers differ from others; we have “fired your agents” to deliver agent-free monitoring for NICs, RAID, and other components.
Dell has over 3.5 Million servers in market with Embedded Management through iDRAC with Lifecycle Controller
Competitive Advantage: HP has a sub-par first generation embedded system management in their latest generation of servers (2+ years after Dell)
OpenManage simplifies management by reducing the number of tools and speeds the procedures required to deploy, update, monitor and maintain systems
In a data center with 10,000 servers, not having to maintain management agents can result in a savings of up to $2.5M over the servers’ lifecycle. *Calculations based on February, 2012 testing by Principled Technologies on an enterprise with 10,000 servers supporting a total of 20 configurations of operating systems, applications, and hardware with fully-loaded system administrator costs of $98,000/per year.
The console sends an email or SMS to a mobile device with required information and launches VNC viewer application on the management station. This VNC viewer can connect to OS/Hypervisor on the server and provide access to keyboard, video and mouse of the host server to perform the necessary remediation.
OME:
Simple and efficient
Modern UI and faster responsiveness
Easy to install with low-touch maintenance
Simple to use and self-learning
Link and launch element management and technical support
Basic HW element management
Monitor Dell servers, storage, networking and business clients
3rd party hardware monitoring
Update Dell servers
Report server asset information (Service Tag, FRU and Warranty, etc.)
Agent-free management
Discover/correlate server/iDRAC and chassis/server nodes
Monitor 12G servers
Update 11G/12G servers
Windows, Linux and ESXi inventory and update
CMC for VRTX:
Consistent technology with CMC for data center blades
The 12th generation release also introduces OpenManage Essentials, a hardware management console for reducing the complexity of basic management tasks. It is simple to install, low touch, easy to maintain, and optimized for use by the IT generalist to monitor and maintain server, storage and networking devices .
Update functionality only applies to servers – monitoring includes servers, storage and networking. OpenManage Essentials does NOT include client systems management. Dell KACE provides comprehensive management of client systems.
Simple and painless migration from existing ITA environments.
DEPLOY
Dell Server and Client Deployment Packs for System Center Configuration Manager
Agent-free:
Server Deployment Pack automates bare-metal deployment and utilizes Dell Lifecycle Controller Integration for ConfigMgr for agent-free operations
With an agent:
Leverage Dell OpenManage Deployment Toolkit (DTK) for PxE-based OS deployment
Client Deployment Pack simplifies the image deployment process for Dell business client PCs
Update
Dell Server and Client Update Catalogs for Microsoft System Center Configuration Manager
Agent-free:
Utilize Dell Lifecycle Controller Integration for ConfigMgr for uniform update procedures in multi-vendor operating system and hypervisor environments
Update PowerEdge servers/blades BIOS and firmware
With an agent:
Update BIOS and firmware
Supports system bundles
Update Dell servers, blades and business client PCs
Monitor
Dell Management Packs for System Center Operations Manager
Agent-free:
Review health status and hardware events
Operate agent-free to inventory and monitor Dell PowerEdge server status by leveraging Dell Lifecycle Controller Integration
With an agent:
Review health status and hardware events
Monitor Dell PowerEdge servers, PowerVault MD-series, EqualLogic and Compellent storage, Precision workstations, OptiPlex desktops, Latitude notebooks and Dell printers
Virtual Management
Dell Server PRO Management Pack with PRO-Tips for System Center Operations Manager and Virtual Machine Manager
With an agent:
Monitor the health status of Dell PowerEdge physical host servers
Recommend remedial actions such as live migration of VMs
Enable optimal management of virtual resources
“Dell Management Plug-in for VMware vCenter” throughout the presentation as the new name is “OpenManage™ Integration for VMware vCenter”.So what is Dell Management Plug-in for VMware vCenter? Simply put it is a consolidation of traditional tools and tasks associated with deploying, managing and updating servers in a virtual environment. Dell’s solution is one of a kind in the industry in that we can natively deploy, from bare metal, a server with ESX. Additionally it can consolidate alerts and offer remediation suggestions, update the firmware and BIOS from vCenter and timed to minimize risk, and give you visibility to service and warranty history of the servers.
15
12G Agent-free savings
Save up to $250 per server or up to 5 ½ hour time over the server lifecycle with agent-free management that does not require installation, testing, and maintenance of a systems management software agent compared to the competition.
Part Replacement 6X faster
Just press the power button. Then you can return your servers to productivity up to 6X faster than the competition with Dell’s automatic part replacement.
Deploy OS 3X faster
Remotely deploy Windows 2008 on a Dell PowerEdge 12th generation server with iDRAC7 up to 3X faster than the competition.
Servers to productivity faster
Get your new servers to productivity fast. Just plug in your new Dell PowerEdge 12th generation server and iDRAC7 with Lifecycle Controller takes care of the rest. Dell’s Lifecycle Controller Integration with Microsoft System Center can save up to 86% of your administrator’s time with deployment. You don’t even have to press the power button.
Streamline and Automate
Streamline and automate essential systems management tasks using iDRAC7 with Lifecycle Controller
enable bare-metal deployment and provisioning with up to 85.5 percent less administrator time,
up to 86 percent fewer manual steps
completes in up to 28 percent less time than a comparable environment utilizing an PXE-based server deployment process.*
For details see Naples Community hospital Case Study
Naples Community Hospital (NCH)
Naples, Florida
450 Bed Community Hospital
Part of the NCH Healthcare system with 2 hospitals and 4 diagnostic imaging clinics.
290,000 imaging studies
Multi-slice CT scanners, high field MRI, PET, nuclear medicine, three ultrasounds
Challenge
450 bed hospital in Naples, Florida had images on different media, because media changed every year or two, and they were always struggling to upgrade their hardware, add more
space and migrate data to the new media.
Significant internal resources such as FTEs to manage the archive, with devotion of time and energy to support two off-site archives.
Solution
The healthcare system implemented Dell Cloud Clinical Archive solution for medical image cloud-based storage and distribution services and has had no problem adding modalities and expanding the system enterprise-wide. For disaster recovery, acquired images are automatically sent to Dell’s mirrored data center.
Benefits
• System archives 7.2 terabytes with five years on online images.
• Pay-as-you-go model requires no upfront capital investment.
• Cloud archiving structure enables future growth of imaging
services.
• Disaster recovery solid strategy for business continuity.
Challenge
Naples Community Hospital is a 450 bed hospital in Naples, FL with 4 multi specialty diagnostic imaging clinics:
Growing cost and complexity of managing 2 offsite data archives
Technology obsolescence costs related to storing images on multiple media
Solution
Dell Cloud Clinical Archive solution for cloud-based storage and distribution of images
High availability with 5 years data onsite
Infrastructure simplification
Data consolidation across modalities
Automated backup / replication
Pay-as-you-go model
Managed service model frees up IT bandwidth
Reliable disaster recovery strategy