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D-VoiS : Corporate Profile
D-Vois Communication Pvt Ltd
2
D-VoiS
D-Vois
Incorporated in 2006 as a
Class A ISP
Customer Management
Central Call Centre
247 Help Desk
CRM
Profitable
EBIDTA +Ve since
Inception
Growth
Among few companies
with 60% YOY growth
for 6 Years.
Segments
B2B
B2B2C
B2C
D-Vois
Reach
Having PAN India
Presence with operations
In 45 Cities
Innovation
Smart City
Public Wifi
D-Vois Communication Pvt Ltd
Technology
Metro Ethernet -Copper
GPON - Fiber
Wifi - Wireless
DSL
3
Market
Segment
End Users Product Suite
Retail
Apartment complexes,
Communities, Malls , Public
Areas
Broadband Internet,
Voice, Wifi
Enterprise Corporate Offices, SME
Lease line Internet,
Managed Solutions
Hospitality
Hotel Properties , Service
Apartments
Managed Guest Wi-Fi,
Internet , VAS
Education Educational institutions
Campus Wi-Fi, Content
N/W
Market & Growth Plan
Growth Plans
 Expansion of retail : Bangalore , Mangalore , Pune , Hyderabad.
- Tie up with passive Infra Providers .
- Franchisee (LCO) networks to be built.
 Launch of New Cities : NCR , Chennai , Kolkatta , Ahmedabad.
 Hospitality Segment : Launch Services to Budget Hotels
 Education Segment : Add 20,000 + Students on Campus Wifi
 Expand footprint of Public Wi-Fi , Sponsored Wifi & Smart City.
D-Vois Communication Pvt Ltd
4
D-Vois Communication Pvt Ltd
•Deployed one of the largest campus Wi-Fi Network.
• Various models to engage with the Institutes BOO , BOT , Managed Services , Student pay Model.
•Providing Service to more than 30,000+ students .
•Both – Indoor and Outdoor coverage, students can access internet and University LAN in hostels, canteens, playgrounds
etc.
•24x7 customer care.
•Onsite field personal for O&M.
•Integration with University’s intranet applications on the network.
•Network Uptime >99.5%.
•Compliance with Network Security.
Education Vertical
5
D-Vois Communication Pvt Ltd
• Manage 10,000 + 5 Star and 4 Star Properties Across the country covering 100 + Properties.
• Complete Managed Services Model to Provide Guest Wifi Network.
• Integration with Hotel PMS for Seamless access to Wifi Network.
• Network Capable of Delivering content and other VAS.
• 24x7 customer care support from Call Center and OnSite CE Deployment based on the need of the Hotel.
• Onsite field personal for O&M.
• Network Uptime >99.5%.
• Compliance with DOT and other Security requirements.
Hospitality Vertical
6
D-Vois Communication Pvt Ltd
• More than 100+ Corporate Customers with customised solutions.
• Marquee names in the Industry using services for more than 3 + Years.
• High Availability Solutions to Corporates for providing near 100% Uptimes.
• Managed Services offerings for Network Management, Wifi Services and Security Services.
• 24x7 customer care support & NOC Support.
• Onsite field personal for O&M.
• Network Uptime >99.5%.
• Compliance with DOT and other Security requirements.
Corporate Vertical
7
Retail Journey so far…
2008 2015 2016
Build Channels
- Franchisee
- JV Partners
.
Base : 0
Sales (pm) :
Arpu : 0
Example text
2012
.
Product Launch
Introduction of FUP Plans
SME Plans
New Markets in Maharastra
Google and other Peering
Building Scale
Consolidating Ops Maharashtra
60 Office for Sales
New locations Across the country
Spread & Footprint
Replicate Maha Model Pan India
10 + Cities planned Across
JVs Planned with MSOs
Expansion of Franchisee Ops
Base : 52000
Sales (pm) : 3500
Arpu : 538
Base : 76000
Sales (pm) : 5500
Arpu : 528
Pan India 200,000
Base : 125000
(Maharshtra)
Sales (pm) : 7500
Arpu : 528
8
The journey has only started…
D-Vois Communication Pvt Ltd
9
I-On Wi-Fi in India…
Public Wi-Fi projects in Karnataka
Bagalkot
300+ subscribers / day
Since Apr 2014
Bangalore
3500+ subscribers / day
16 locations
Since Jan 2014
Mysore
450+ subscribers / day
KSRTC Bus Stand
Since Mar 2014
Expanding to 100+ locations with Government support
Karnataka High Court MG Rd & Brigade Rd
* Pilot for 12+ months
* Expanding to 30+ major KSRTC bus stands
across Karnataka
Other Public Wi-Fi projects in India
* Launched on 20 May 2015
* 0 to 1000+ subs / day in < 1 month of launch
Jaipur
Pune * Phule Nagar for under-privileged sections of society
Mumbai * Shivaji Park
16 Locations in Bangalore
D-Vois Communication Pvt Ltd
10
Police ONE Mobile FIR Kiosk
Complaints
• 3 complaints per day on an average
• FIR’s filed in 60% of complaints
Timelines
• 20 minutes: To lodge a complaint
• 45 minutes: Longest time taken to lodge a complaint
Positive
Feedback
• It was often very difficult to file a complaint. Because the station officer would
not be there, we had to go from one station to another. Now with the
introduction of this system, it has become very easy
Impact Analysis of Police One FIR Kiosk at Mantri Mall
Hon CM of Karnataka Shri Siddaramaiah inaugurated the Kiosk on 14 Nov 2014
D-Vois Communication Pvt Ltd
11
Bangalore Safe City Pilot
D-VoiS has implemented Bangalore Safe City Pilot Project In February 2015 in partnership with Cisco & AGT
Cameras at
key locations
Face Recognition System
Vehicle Number Plate
Recognition System
Object Recognition
System
Command Centre at Traffic
Management Centre, Bengaluru
City Police
• MG Road
• Brigade Road
• Metro Stations
• 1-month pilot
• Core-Infrastructure,
Implementation &
Hosting by D-VoiS
Locations & Scope
Partners
D-Vois Communication Pvt Ltd

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D voi s introduction_ppt

  • 1. 1 D-VoiS : Corporate Profile D-Vois Communication Pvt Ltd
  • 2. 2 D-VoiS D-Vois Incorporated in 2006 as a Class A ISP Customer Management Central Call Centre 247 Help Desk CRM Profitable EBIDTA +Ve since Inception Growth Among few companies with 60% YOY growth for 6 Years. Segments B2B B2B2C B2C D-Vois Reach Having PAN India Presence with operations In 45 Cities Innovation Smart City Public Wifi D-Vois Communication Pvt Ltd Technology Metro Ethernet -Copper GPON - Fiber Wifi - Wireless DSL
  • 3. 3 Market Segment End Users Product Suite Retail Apartment complexes, Communities, Malls , Public Areas Broadband Internet, Voice, Wifi Enterprise Corporate Offices, SME Lease line Internet, Managed Solutions Hospitality Hotel Properties , Service Apartments Managed Guest Wi-Fi, Internet , VAS Education Educational institutions Campus Wi-Fi, Content N/W Market & Growth Plan Growth Plans  Expansion of retail : Bangalore , Mangalore , Pune , Hyderabad. - Tie up with passive Infra Providers . - Franchisee (LCO) networks to be built.  Launch of New Cities : NCR , Chennai , Kolkatta , Ahmedabad.  Hospitality Segment : Launch Services to Budget Hotels  Education Segment : Add 20,000 + Students on Campus Wifi  Expand footprint of Public Wi-Fi , Sponsored Wifi & Smart City. D-Vois Communication Pvt Ltd
  • 4. 4 D-Vois Communication Pvt Ltd •Deployed one of the largest campus Wi-Fi Network. • Various models to engage with the Institutes BOO , BOT , Managed Services , Student pay Model. •Providing Service to more than 30,000+ students . •Both – Indoor and Outdoor coverage, students can access internet and University LAN in hostels, canteens, playgrounds etc. •24x7 customer care. •Onsite field personal for O&M. •Integration with University’s intranet applications on the network. •Network Uptime >99.5%. •Compliance with Network Security. Education Vertical
  • 5. 5 D-Vois Communication Pvt Ltd • Manage 10,000 + 5 Star and 4 Star Properties Across the country covering 100 + Properties. • Complete Managed Services Model to Provide Guest Wifi Network. • Integration with Hotel PMS for Seamless access to Wifi Network. • Network Capable of Delivering content and other VAS. • 24x7 customer care support from Call Center and OnSite CE Deployment based on the need of the Hotel. • Onsite field personal for O&M. • Network Uptime >99.5%. • Compliance with DOT and other Security requirements. Hospitality Vertical
  • 6. 6 D-Vois Communication Pvt Ltd • More than 100+ Corporate Customers with customised solutions. • Marquee names in the Industry using services for more than 3 + Years. • High Availability Solutions to Corporates for providing near 100% Uptimes. • Managed Services offerings for Network Management, Wifi Services and Security Services. • 24x7 customer care support & NOC Support. • Onsite field personal for O&M. • Network Uptime >99.5%. • Compliance with DOT and other Security requirements. Corporate Vertical
  • 7. 7 Retail Journey so far… 2008 2015 2016 Build Channels - Franchisee - JV Partners . Base : 0 Sales (pm) : Arpu : 0 Example text 2012 . Product Launch Introduction of FUP Plans SME Plans New Markets in Maharastra Google and other Peering Building Scale Consolidating Ops Maharashtra 60 Office for Sales New locations Across the country Spread & Footprint Replicate Maha Model Pan India 10 + Cities planned Across JVs Planned with MSOs Expansion of Franchisee Ops Base : 52000 Sales (pm) : 3500 Arpu : 538 Base : 76000 Sales (pm) : 5500 Arpu : 528 Pan India 200,000 Base : 125000 (Maharshtra) Sales (pm) : 7500 Arpu : 528
  • 8. 8 The journey has only started… D-Vois Communication Pvt Ltd
  • 9. 9 I-On Wi-Fi in India… Public Wi-Fi projects in Karnataka Bagalkot 300+ subscribers / day Since Apr 2014 Bangalore 3500+ subscribers / day 16 locations Since Jan 2014 Mysore 450+ subscribers / day KSRTC Bus Stand Since Mar 2014 Expanding to 100+ locations with Government support Karnataka High Court MG Rd & Brigade Rd * Pilot for 12+ months * Expanding to 30+ major KSRTC bus stands across Karnataka Other Public Wi-Fi projects in India * Launched on 20 May 2015 * 0 to 1000+ subs / day in < 1 month of launch Jaipur Pune * Phule Nagar for under-privileged sections of society Mumbai * Shivaji Park 16 Locations in Bangalore D-Vois Communication Pvt Ltd
  • 10. 10 Police ONE Mobile FIR Kiosk Complaints • 3 complaints per day on an average • FIR’s filed in 60% of complaints Timelines • 20 minutes: To lodge a complaint • 45 minutes: Longest time taken to lodge a complaint Positive Feedback • It was often very difficult to file a complaint. Because the station officer would not be there, we had to go from one station to another. Now with the introduction of this system, it has become very easy Impact Analysis of Police One FIR Kiosk at Mantri Mall Hon CM of Karnataka Shri Siddaramaiah inaugurated the Kiosk on 14 Nov 2014 D-Vois Communication Pvt Ltd
  • 11. 11 Bangalore Safe City Pilot D-VoiS has implemented Bangalore Safe City Pilot Project In February 2015 in partnership with Cisco & AGT Cameras at key locations Face Recognition System Vehicle Number Plate Recognition System Object Recognition System Command Centre at Traffic Management Centre, Bengaluru City Police • MG Road • Brigade Road • Metro Stations • 1-month pilot • Core-Infrastructure, Implementation & Hosting by D-VoiS Locations & Scope Partners D-Vois Communication Pvt Ltd