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MARKETING MIX
DR. DEEPA ROHIT, LLIM 1
Marketing Mix
DR. DEEPA ROHIT, LLIM 2
DR. DEEPA ROHIT, LLIM 3
IMPORTANCE OF MARKETING MIX (4PS)
Form foundation of any marketing strategy
Establishes brand strategy in a systematic & structured manner
Helps to sustain long term equity of the brand
Helps a marketer to establish linkages with focused target market
Product differentiation may not provide long term advantage
DR. DEEPA ROHIT, LLIM 5
PRODUCT MIX
DR. DEEPA ROHIT, LLIM 6
THE PRODUCT & PRODUCT MIX
What is product
Product levels
Product classification
Product mix, strategies
Product life cycle
New Product Development
Branding Strategies in brief
DR. DEEPA ROHIT, LLIM 7
WHAT IS PRODUCT
Product is anything that can be offered to a market to
satisfy a want or a need.
DR. DEEPA ROHIT, LLIM 8
Product Levels
Potential product
Augmented Product
Expected product
Basic Product
Core Benefit
DR. DEEPA ROHIT, LLIM 9
PRODUCT CLASSIFICATION
Classification
Durability & tangibility
Use
•Durable
•Non Durable
•Services
Consumer Goods Industrial Goods
Convenience Goods
•Staples
•Impulse goods
•Emergency
•Materials & parts
•Capital items
•Supplies & business
services
Shopping GoodsSpecialty
goods
Unsought goods
DR. DEEPA ROHIT, LLIM 10
PRODUCT MIX
A product mix (product assortment) is the set of all
products & items that a particular seller offers for sale.
e.g. HUL, Marico, Reliance ADAG
DR. DEEPA ROHIT, LLIM 11
PRODUCT MIX
A product mix consists of various product lines
A product line is a group of products within a product class that are
closely related because they perform a similar function, are sold to
the same customer group, are marketed through same outlets or
channels or fall within given price ranges
A product line may consists of different brands or a single family
brand or individual brand that has been line extended
DR. DEEPA ROHIT, LLIM 12
HINDUSTAN UNILEVER LTD.
PRODUCT MIX
Personal
Wash
Lux
Lifebuoy
Liril
Hamam
Dove
Pears
Hair
Care
Sunsilk
Clinic
Tressm
me
Oral
Care
Pepsodent
Close-up
Deo
Axe
Rexona
Dove
Cosmetics
Lakme
Elle 18
Laundry
Surf
Rin
Sunlight
Wheel
Comfort
Skin
Care
Ponds
Fair &
Lovely
Lakme
Vaseline
Dove
Beverage
Lipton
Brook
Bond
Taj
Mahal
Bru
Salon
Lakme
Food
Kissan
annapurna
Knorr
Kwality
Ice
creams
Water
Pureit
Product Mix Width
Product Line Length
DR. DEEPA ROHIT, LLIM 13
Width – how many different product lines the company carries
Length – total number of items in the mix
Average length of a product line – total length divided by the number
of lines
Depth – how many variants are offered by each product in the line
Consistency – how closely related the various product lines are in end
use, production requirement, distribution channels or some other way
DR. DEEPA ROHIT, LLIM 14
Width – how many different product lines the company carries
Length – total number of items in the mix
Average length of a product line – total length divided by the number
of lines
Depth – how many variants are offered by each product in the line
Consistency – how closely related the various product lines are in end
use, production requirement, distribution channels or some other way
DR. DEEPA ROHIT, LLIM 15
PRODUCT MIX ANALYSIS HELPS COMPANIES TO
EXPAND ITS BUSINESS IN FOUR WAYS
1. Company add new product lines
2. Company can lengthen each product line
3. Company can add more product variants to each product
4. Company can pursue more product line consistency
DR. DEEPA ROHIT, LLIM 16
PRODUCT MIX STRATEGIES
Expansion of product mix
Contraction of product mix
Altering existing products
Repositioning the product
DR. DEEPA ROHIT, LLIM 17
HOW TO MANAGE PRODUCT LINES
DR. DEEPA ROHIT, LLIM 18
KEY DECISIONS BASED ON PRODUCT LINE ANALYSIS
Product line analysis provides information for two key
decisions
1. Product line length
2. Product mix pricing
DR. DEEPA ROHIT, LLIM 19
HOW TO LENGTHEN PRODUCT LINES
1. Line stretching
Down-market stretch
Up market stretch
Two-way stretch
Line filling
Line modernisation
Line pruning
DR. DEEPA ROHIT, LLIM 20
2. PRODUCT MIX PRICING
Product line pricing
Optional feature pricing
Captive product pricing
Two part pricing
By product pricing
Product bundling pricing
DR. DEEPA ROHIT, LLIM 22
PRODUCT MIX ANALYSIS HELPS COMPANIES TO
EXPAND ITS BUSINESS IN FOUR WAYS
1. Company add new product lines
2. Company can lengthen each product line
3. Company can add more product variants to each product
4. Company can pursue more product line consistency
DR. DEEPA ROHIT, LLIM 23
PRODUCT MIX STRATEGIES
Expansion of product mix
Line extensions and brand extensions
Contraction of product mix
Pruning certain lines/ brands/ products
Altering existing products
Repositioning the product
DR. DEEPA ROHIT, LLIM 24
PACKAGING, LABELING, WARRANTIES AND GUARANTIES
DR. DEEPA ROHIT, LLIM 25
DR. DEEPA ROHIT, LLIM 26
PACKAGING AS A MARKETING TOOL
Why Packaging
Self service
Consumer affluence
Company and brand image
Innovation opportunities
Objectives of Packaging
Identify brand
Convey descriptive and
persuasive information
Facilitate product transportation
and protection
Assist at-home storage
Aid product consumption
DR. DEEPA ROHIT, LLIM 27
LABELING
Simple tag attached to the product
Identifies the product or brand
Grade the product
Describe the product
DR. DEEPA ROHIT, LLIM 28
WARRANTIES AND GUARANTEES
Warranties are formal statements of expected product performance
by the manufacturer. Products under warranty can be returned to the
manufacturer or designated repair center for repair, replacement or
refund. These are legally enforceable
Guarantees are "a formal assurance that certain conditions will be
fulfilled, especially that a product will be of a specified quality"
DR. DEEPA ROHIT, LLIM 29
PRODUCT LIFE CYCLE
DR. DEEPA ROHIT, LLIM 30
Product Life Cycle- PLC
Profit
Sales
Time
Introduction Growth Maturity Decline
S
a
l
e
s
&
P
r
o
f
i
t
DR. DEEPA ROHIT, LLIM 31
MARKETING STRATEGIES –
INTRODUCTION STAGE
The pioneer advantage
 Early users recall the pioneer’s brand name
 Customer inertia to change brands
 Long-term leadership
Product pioneer
Market pioneer
DR. DEEPA ROHIT, LLIM 33
GROWTH STAGE
Improve product quality
Add new features & improved styling
Add new models and variants
Enter new market segments
Increase distribution coverage, explores new channels
Shift from product awareness advertising to product preference
advertising
Lower prices to attract next level of buyers
DR. DEEPA ROHIT, LLIM 34
MATURITY STAGE
Three stages – growth, stable and decaying maturity
Market Modification
 Volume = no. Of users X usage per user
Product modification
 Quality, style or feature improvement
Marketing mix modification
DR. DEEPA ROHIT, LLIM 35
DECLINE STAGE
Increase firm’s investment
Maintain the firm’s investment level until the uncertainties
about the industry are resolved
Decrease firm’s investment level selectively
Harvest
Divest
DR. DEEPA ROHIT, LLIM 36
LIMITATIONS OF PLC
Some products may continue to be in same stage for longer time
Increase in marketing activities like promotion can alter shape of
PLC
PLC does not give indication of duration, hence limits its use as
forecasting tool
DR. DEEPA ROHIT, LLIM 37

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marketing mix and product decisions

  • 1. MARKETING MIX DR. DEEPA ROHIT, LLIM 1
  • 2. Marketing Mix DR. DEEPA ROHIT, LLIM 2
  • 4. IMPORTANCE OF MARKETING MIX (4PS) Form foundation of any marketing strategy Establishes brand strategy in a systematic & structured manner Helps to sustain long term equity of the brand Helps a marketer to establish linkages with focused target market Product differentiation may not provide long term advantage DR. DEEPA ROHIT, LLIM 5
  • 5. PRODUCT MIX DR. DEEPA ROHIT, LLIM 6
  • 6. THE PRODUCT & PRODUCT MIX What is product Product levels Product classification Product mix, strategies Product life cycle New Product Development Branding Strategies in brief DR. DEEPA ROHIT, LLIM 7
  • 7. WHAT IS PRODUCT Product is anything that can be offered to a market to satisfy a want or a need. DR. DEEPA ROHIT, LLIM 8
  • 8. Product Levels Potential product Augmented Product Expected product Basic Product Core Benefit DR. DEEPA ROHIT, LLIM 9
  • 9. PRODUCT CLASSIFICATION Classification Durability & tangibility Use •Durable •Non Durable •Services Consumer Goods Industrial Goods Convenience Goods •Staples •Impulse goods •Emergency •Materials & parts •Capital items •Supplies & business services Shopping GoodsSpecialty goods Unsought goods DR. DEEPA ROHIT, LLIM 10
  • 10. PRODUCT MIX A product mix (product assortment) is the set of all products & items that a particular seller offers for sale. e.g. HUL, Marico, Reliance ADAG DR. DEEPA ROHIT, LLIM 11
  • 11. PRODUCT MIX A product mix consists of various product lines A product line is a group of products within a product class that are closely related because they perform a similar function, are sold to the same customer group, are marketed through same outlets or channels or fall within given price ranges A product line may consists of different brands or a single family brand or individual brand that has been line extended DR. DEEPA ROHIT, LLIM 12
  • 12. HINDUSTAN UNILEVER LTD. PRODUCT MIX Personal Wash Lux Lifebuoy Liril Hamam Dove Pears Hair Care Sunsilk Clinic Tressm me Oral Care Pepsodent Close-up Deo Axe Rexona Dove Cosmetics Lakme Elle 18 Laundry Surf Rin Sunlight Wheel Comfort Skin Care Ponds Fair & Lovely Lakme Vaseline Dove Beverage Lipton Brook Bond Taj Mahal Bru Salon Lakme Food Kissan annapurna Knorr Kwality Ice creams Water Pureit Product Mix Width Product Line Length DR. DEEPA ROHIT, LLIM 13
  • 13. Width – how many different product lines the company carries Length – total number of items in the mix Average length of a product line – total length divided by the number of lines Depth – how many variants are offered by each product in the line Consistency – how closely related the various product lines are in end use, production requirement, distribution channels or some other way DR. DEEPA ROHIT, LLIM 14
  • 14. Width – how many different product lines the company carries Length – total number of items in the mix Average length of a product line – total length divided by the number of lines Depth – how many variants are offered by each product in the line Consistency – how closely related the various product lines are in end use, production requirement, distribution channels or some other way DR. DEEPA ROHIT, LLIM 15
  • 15. PRODUCT MIX ANALYSIS HELPS COMPANIES TO EXPAND ITS BUSINESS IN FOUR WAYS 1. Company add new product lines 2. Company can lengthen each product line 3. Company can add more product variants to each product 4. Company can pursue more product line consistency DR. DEEPA ROHIT, LLIM 16
  • 16. PRODUCT MIX STRATEGIES Expansion of product mix Contraction of product mix Altering existing products Repositioning the product DR. DEEPA ROHIT, LLIM 17
  • 17. HOW TO MANAGE PRODUCT LINES DR. DEEPA ROHIT, LLIM 18
  • 18. KEY DECISIONS BASED ON PRODUCT LINE ANALYSIS Product line analysis provides information for two key decisions 1. Product line length 2. Product mix pricing DR. DEEPA ROHIT, LLIM 19
  • 19. HOW TO LENGTHEN PRODUCT LINES 1. Line stretching Down-market stretch Up market stretch Two-way stretch Line filling Line modernisation Line pruning DR. DEEPA ROHIT, LLIM 20
  • 20. 2. PRODUCT MIX PRICING Product line pricing Optional feature pricing Captive product pricing Two part pricing By product pricing Product bundling pricing DR. DEEPA ROHIT, LLIM 22
  • 21. PRODUCT MIX ANALYSIS HELPS COMPANIES TO EXPAND ITS BUSINESS IN FOUR WAYS 1. Company add new product lines 2. Company can lengthen each product line 3. Company can add more product variants to each product 4. Company can pursue more product line consistency DR. DEEPA ROHIT, LLIM 23
  • 22. PRODUCT MIX STRATEGIES Expansion of product mix Line extensions and brand extensions Contraction of product mix Pruning certain lines/ brands/ products Altering existing products Repositioning the product DR. DEEPA ROHIT, LLIM 24
  • 23. PACKAGING, LABELING, WARRANTIES AND GUARANTIES DR. DEEPA ROHIT, LLIM 25
  • 24. DR. DEEPA ROHIT, LLIM 26
  • 25. PACKAGING AS A MARKETING TOOL Why Packaging Self service Consumer affluence Company and brand image Innovation opportunities Objectives of Packaging Identify brand Convey descriptive and persuasive information Facilitate product transportation and protection Assist at-home storage Aid product consumption DR. DEEPA ROHIT, LLIM 27
  • 26. LABELING Simple tag attached to the product Identifies the product or brand Grade the product Describe the product DR. DEEPA ROHIT, LLIM 28
  • 27. WARRANTIES AND GUARANTEES Warranties are formal statements of expected product performance by the manufacturer. Products under warranty can be returned to the manufacturer or designated repair center for repair, replacement or refund. These are legally enforceable Guarantees are "a formal assurance that certain conditions will be fulfilled, especially that a product will be of a specified quality" DR. DEEPA ROHIT, LLIM 29
  • 28. PRODUCT LIFE CYCLE DR. DEEPA ROHIT, LLIM 30
  • 29. Product Life Cycle- PLC Profit Sales Time Introduction Growth Maturity Decline S a l e s & P r o f i t DR. DEEPA ROHIT, LLIM 31
  • 30. MARKETING STRATEGIES – INTRODUCTION STAGE The pioneer advantage  Early users recall the pioneer’s brand name  Customer inertia to change brands  Long-term leadership Product pioneer Market pioneer DR. DEEPA ROHIT, LLIM 33
  • 31. GROWTH STAGE Improve product quality Add new features & improved styling Add new models and variants Enter new market segments Increase distribution coverage, explores new channels Shift from product awareness advertising to product preference advertising Lower prices to attract next level of buyers DR. DEEPA ROHIT, LLIM 34
  • 32. MATURITY STAGE Three stages – growth, stable and decaying maturity Market Modification  Volume = no. Of users X usage per user Product modification  Quality, style or feature improvement Marketing mix modification DR. DEEPA ROHIT, LLIM 35
  • 33. DECLINE STAGE Increase firm’s investment Maintain the firm’s investment level until the uncertainties about the industry are resolved Decrease firm’s investment level selectively Harvest Divest DR. DEEPA ROHIT, LLIM 36
  • 34. LIMITATIONS OF PLC Some products may continue to be in same stage for longer time Increase in marketing activities like promotion can alter shape of PLC PLC does not give indication of duration, hence limits its use as forecasting tool DR. DEEPA ROHIT, LLIM 37