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DOES RELIGION MATTER?
R I S K O R A D VA N TA G E I N M A R K E T S E G M E N TAT I O N A N D
H O W T H E Y A F F E C T T H E C O N S U M E R S ā€™ P U R C H A S E
I N T E N T I O N
Shierly Chandra (ę›¾ē¾Žéŗ—)
M11122051
Advisor: Dr. Shu-Yi Liaw, Ph.D
Instructor: Pei-Chun Chang
NATIONAL PINGTUNG UNIVERSITY OF SCIENCE AND TECHNOLOGY
DEPARTMENT OF TROPICAL AGRICULTURE AND INTERNATIONAL COOPERATION
16 March 2023
OUTLINE
INTRODUCTION
OUTLINE
INTRODUCTION
RESEARCH MODEL
OUTLINE
INTRODUCTION
RESEARCH MODEL
METHODOLOGY
OUTLINE
INTRODUCTION
RESEARCH MODEL
METHODOLOGY
EXPECTED RESULTS
OUTLINE
INTRODUCTION
RESEARCH MODEL
METHODOLOGY
EXPECTED RESULTS
CONCLUSION
MARKETING
Marketing is an activity where the company sets some
strategy to promote the selling of a product or service.
Marketing includes advertising, selling, and delivering
products to consumers or other businesses (American
Marketing Association, 2017).
Marketing campaign is the first step to introduce the
companyā€™s product to a customer. A company has the
opportunity to educate, promote, and encourage
potential buyers. Marketing also helps a company to
shape the brand image. To achieve these goals, sensory
marketing could play an important role in the making of
product or service advertisements.
Sensory marketing involves implementing a marketing
campaign that appeals to the audienceā€™s five senses:
sight, sound, touch, taste and smell.
RELIGIOUS MARKETING
Religious or faith-based marketing is the integration of
religious faith into marketing and business. This kind of
marketing usually targeted specific groups to promote
faith-based products (Kumra, Parthasarathy, & Anis,
2016).
In Indonesia, religious advertisement is frequently
used to promote products (Mabrur, 2020) like food,
beverages, cosmetics, and skin care, because
Muslim-majority of Indonesian population very strict
about the food theyā€™re eaten and the things they used.
Different essential attributes could play a very
important role in the success of an advertisement:
implicit meaning, symbol, and background music
(HBF Direct Limited, 2021). And these attributes could
also be implemented in religious advertisement.
RELIGIOUS SENSITIVITY
RISK
ADVANTAGE
(CNN, 2022) (Wardah Beauty, 2019)
OBJECTIVES
ā€¢ Analyzing the correlation between implicit meaning,
symbol, dan background music to the risk and
advantage in religious marketing.
ā€¢ Analyzing the moderation effect of level of tolerance
and level of faith to the risk and advantage in
religious marketing.
ā€¢ Analyzing the correlation between the risk and
advantage in religious marketing to consumersā€™
purchase intention.
RELIGIOUS
SENSITIVITY
ADVERTISING
ATTRIBUTES
RESEARCH MODEL
PURCHASE
INTENTION
MODERATORS
CONTROL VARIABLES
FIRST STUDY
IMPLICIT
MEANING
SYMBOL
BACKGROUND
MUSIC
ADVANTAGE
RISK
MODERATORS
CONTROL VARIABLES
FIRST STUDY
IMPLICIT
MEANING
SYMBOL
BACKGROUND
MUSIC
ADVANTAGE
RISK
MODERATORS:
1. LEVEL OF FAITH
2. LEVEL OF TOLERANCE
TOWARDS OTHER RELIGIONS
CONTROL VARIABLES
PURCHASE
INTENTION
SECOND STUDY
ADVANTAGE
RISK
CONTROL VARIABLES
CONTROL VARIABLES
RELIGION AGE
ISLAM 20 AND BELOW
CHRISTIANITY 21-30
CATHOLICISM 31-40
HINDUISM 41-50
BUDDHISM 51 AND ABOVE
CONFUCIANISM
OTHERS EDUCATION LEVEL
HIGH SCHOOL AND BELOW
GENDER COLLEGE STUDIES
MALE RESEARCH AND POSTDOCTORAL
FEMALE
NATIONALITY
RELIGIOUS SENSITIVITY VARIABLES
RISK ADVANTAGE
REMORSE INCREASED SPIRITUAL
MIS-REPRESENTATION BRAND AFFECT
BRAND DISTRUST BRAND TRUST
LOST CUSTOMERS INCREASED CUSTOMER
VIOLATION OF LAW UNIVERSAL APPEALS
METHODOLOGY
150MUSLIM
150NON-MUSLIM
150SECULAR
COMMUNITY
1
Normal Ad
2
IM
3
S
4
BM
5
IM + S
6
IM + BM
7
S + BM
8
IM+S+BM
QUESTIONNAIRE
METHODOLOGY
2
1-
4
1-
3
1-2
1-1
DEMOGRAPHIC
QUESTIONS
LEVEL OF
TOLERANCE & LEVEL
OF FAITH
ADVERTISING
ATTRIBUTES
MEASUREMENTS
RISK & ADVANTAGE
MEASUREMENTS
PURCHASE
INTENTION
MEASUREMENTS
FIRST STUDY SECOND STUDY
FIRST
STUDY
EXPECTED RESULTS
H1-1
H1-2
H1-3
ADVERTISING ATTRIBUTES CORRELATE NEGATIVELY TO THE RISK IN
RELIGIOUS MARKETING
FIRST
STUDY
EXPECTED RESULTS
H2-1
H2-2
H2-3
ADVERTISING ATTRIBUTES CORRELATE POSITIVELY TO THE ADVANTAGE IN
RELIGIOUS MARKETING
FIRST
STUDY
EXPECTED RESULTS
H3-1
H3-2
H3-3
LEVEL OF FAITH ACTS AS A MODERATOR IN THE DETERMINATION OF
ADVANTAGE IN RELIGIOUS MARKETING
FIRST
STUDY
EXPECTED RESULTS
H4-1
H4-2
H4-3
LEVEL OF TOLERANCE ACTS AS A MODERATOR IN THE DETERMINATION OF
RISK IN RELIGIOUS MARKETING
FIRST
STUDY
EXPECTED RESULTS
H5
H6
RISK IN RELIGIOUS MARKETING HAS A NEGATIVE IMPACT ON CONSUMERSā€™
PURCHASE INTENTION
ADVANTAGE IN RELIGIOUS MARKETING HAS A POSITIVE IMPACT ON
CONSUMERSā€™ PURCHASE INTENTION
CONCLUSION
ā€¢ The study is expected to acknowledge consumersā€™
perception and their purchase intention on religious
marketing which will improve marketing strategy by
using a different approach.
ā€¢ The study could contribute in creating sustainable
community by promoting products or services
targeting specific group of people in respect of their
religion in a more effective way.
REFERENCES
American Marketing Association. (2017). Definitions of Marketing. https://www.ama.org/the-definition-
of-marketing-what-is-marketing/
CNN. (2022). Indonesia bar workers face blasphemy charges over free drinks for people named Mohammed
or Maria. https://edition.cnn.com/2022/06/28/asia/indonesia-bar- blasphemy-charges-intl-hnk/index.html
HBR Direct Limited. (2021). 11 Important Features of Advertising for Every Marketer.
https://www.hbfdirect.com/features-of-
advertising/#:~:text=1.,benefits%20that%20the%20product%20provides.
Kumra, R., Parthasarathy, M., & Anis, S. (2016). Unraveling religious advertisementsā€™ effectiveness in a multi-
religious society. Journal of Indian Business Research 8(2): 122-142. DOI: 10.1108/JIBR-07-
2015-0083
Mabrur, M. (2020). Pendekatan ā€œReligious Marketingā€ dalam Komunikasi Islam: Menjawab Tantangan Era
Disrupsi. Jurnal Ilmu Dakwah 19(1): 16-26.
Wardah Beauty. (2019). TV Commercial Wardah: Halal Dari Awal.
https://www.youtube.com/watch?v=f_zMcbAj9Ig
Shierly Chandra - 20230316_PPT_M11122051_ShierlyChandra.pptx

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