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Publishers’ Next Steps—Reduce Costs & Maintain Quality
Most of the publishers are seriously considering out-
sourcing to reduce overhead costs, improvesourcing t
ns and publishing efficiency withmargi
wtechnology.Whilemanypublishersnew
are outsourcing at some level, manya
are still contemplating the best
outsourcing strategy and how to
select the “right” offshore vendor.
72% of the respondents who
took the recent (BOSON ITech -
ValueNotes) survey indicate that
they are outsourcing now, but
want to outsource more in the
near future. Finding then “RIGHT”
utstanding service provider canou
be a daunting challenge with so many
options. The fine balance of reducing costs
while maintaining the quality is critical.
Publishing - Content Services
Delivering Business Value to Publishers and Corporations
Challenges Faced by Publishers
All publishing segments have been adversely affected
by the recent global economic downturndownturn
as well as the digital revolution with
content.
The constant increase in the costss
of production and print, altering
customer preferences, and the
growing investment in new
media-technologyareallforcing
publishers to re-think their
survival strategies. Publishers
have indicated the following as
the top three challenges:
❖ Coping with margin and cost
pressures
❖ Adapting to new technology
❖ Value added services with current offerings.
Delivering Value Through Effective Solutions
About Us—Pre-press and Business Process Outsourcing (BPO)
BOSON ITech is among the UK-based outsourcing company working with Global 2000, Fortune 500, and FTSE
100 companies across multiple industries including publishing and media, financial services, healthcare, and
telecommunications. Our “Rightshoring” methodology with outstanding solutions facilitates delivery from India
with over 650+ employees. This “Rightshore” balance enables BOSON ITech to deliver the optimum solution for our

2. Copyright © BOSON ITech, 2012. All Rights Reserved www.bosonitech.com
clients’business needs, and is one of our most competitive differentiators
“Rightshore”is the blend of onshore and offshore services.The Publishing
CoE (Center of Excellence) is a very unique “full service” approach and
serves the life cycle of production and pre-press, customer management,
fulfillment, and BPO services. Our publishing domain expertise spans pre-
press, digital publishing, interactive learning, multimedia, and creative
design.
BOSON ITech has a proprietary suite of technology solutions designed
to improve production workflow efficiency, scalability and reduce costs
significantly.
BOSON ITech implements solutions for producing high-volume, rapid
turnaround content through traditional and new digital channels by
employing unique technologies, processes, and a team of domain
professionals.
Our services include the following:
❖ Pre-press Services ❖ Data Conversion Services—NITF
❖ E-Publishing ❖ Rights and Royalty Management
❖ Creative and Art Services ❖ New Media
❖ Fulfillment and BPO Solutions
Competitive Benefits
❖ Quality output over 96% in first pass, reducing publisher re-work and cost
❖ Improved publishing schedules and reduced the production costs by 50%
❖ Converted over 25% of (contact center) sales interactions
❖ Innovative back office services
❖ Reduced order to fulfillment cycle time by 50%
❖ Flexible resourcing model with transaction based pricing and“gain share”
Gain Share: The client is incentivized financially when BOSON ITech exceeds expectations.

3. Copyright © BOSON ITech, 2012. All Rights Reserved www.bosonitech.com
Publishers’ Perceptions about Outsourcing—The “Right” Provider Is Key
Outsourcing can have a maximum impact on cost pressures by implementing
new technology with the“right”outsourcing partner.
Technology is the key service area to outsource since it provides at least a
50% cost benefit for onshore publishers.
India remains a favored publishing sourcing destination with about 80% of
the global market.
Content and production services are in the highest demand.
Design and distribution are often considered.
50% of publishers who outsource believe that quality needs to be improved.
Publishers expect a 15–25% reduction in cost.
Publishers also expect improvements in design and quality.
Publishers expect value added benefits other than pricing.
Publishers often have faulty perceptions about cost savings, especially in the
first year of outsourcing.
Publishers often have shorter delivery and scheduling expectations.
Where are they going
to source from?
What are their
expectations?
What can they
outsource?
What are their
challenges?
40% of publishers plan to increase
outsourcing by about 25%
over the next 2 years
44% of publishers say outsourcing is an effective
business strategy that can have significant,
positive results if the“right”
partner is selected
Will outsourcing miti-
gate their challenges?

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Contact with US
BOSON ITech
128 B Blenheim Road,
Harrow, HA2 7AA
London, UK
Email ID: info@bosonitech.com
Website: http://www.bosonitech.com
Why BOSON ITech?
Bycombiningpioneeringtechnologywithaprovenpublishingoutsourcingapproach,BOSON ITech createsbusiness
value for publishers:
❖ Flexible and scalable“Rightshore”delivery model
❖ Proven workflow management system
❖ Complete life cycle services management for trade, STM, academic, magazine, newspaper, legal, directory, and
database publishers
❖ “Partnership”model to reduce total cost of engagement
❖ Financially strong, stable company
❖ One of India’s top companies to work for, with less than 20% attrition.