1. CSI-Piemonte
Consorzio per il Sistema Informativo
Ottobre 2012

2. Mission
We design and manage an
integrated regional
information system
between local institutions,
enabling the delivery of
t/e
n
online services
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em
on
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to citizens and businesses
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3. Story
Since 1977
we work for the digitization
of the Public Administration in Piedmont
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s i pi
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4. Story
1977 Signature of the CONSORTIUM AGREEMENT
1981 First INTERNATIONAL DELEGATION from China (the DEPARTMENT OF INTERNATIONAL
PROJECTS will be created in 2005)
1982 Beginning of the GEOGRAPHIC INFORMATION SYSTEM and of the Regional Cartographic Institute
(the CIVIL PROTECTION System will follow in 1985 and the ENVIRONMENTAL one in 1993)
1987 Activation of RESERVATION CENTER FOR THE HEALTH of Turin (in 2006 SOVRACUP, since 2011
IOSCELGOLASALUTE.IT offers information and services of regional health facilities)
1994 Integration of the DATA PROCESSING CENTRE OF THE CITY OF TURIN IN CSI
1998 CSI becomes the Management Technical Center of the UNIFIED NETWORK OF PIEDMONT PA
(in 2004 it will start the regional program for broadband WI-PIE)
1999 Beginning of the REGISTRY SYSTEM for the entire population of Piedmont
Launch of the TORINO FACILE smart card to use digital services online (in 2002 the card Torino Facilissima
will enable access to services that require "strong" authentication)
2001 Birth of the TAX REGISTER of Piedmont
2002 CSI coordinates the participation of Piedmont PAs in the 1ST ITALIAN CALL FOR eGOV, submitting 9
projects for services to government, businesses and citizens (6 approved)
2005 Implementation of the EMPLOYMENT NFORMATION SYSTEM
2010 Start enhancement of public heritage: DATI.PIEMONTE.IT (2010), www.RIUSO-PA.PIEMONTE.IT and
REGIONAL LAW on publication and reuse of public data (2011), COMUNE.TORINO.IT/APERTO (2012)
2011 CSI partner of TORINO SMART CITY PROJECT
2012 Opening of a CSI BRANCH IN TIRANA

5. Today
96 MEMBERS repesenting:
1/1 Region
8/8 Provinces
237/1206 Municipalities (participating or directly or in association)
4 Representatives of Municipalities and Provinces
3/3 Universities
18 Health and Hospital Units
8 Agencies and other Institutions
ECONOMIC DATA in 2011
Value of Production 163,0 million Euros
Turnover 147,8 million Euros
Investments 15,5 million Euros
AWARDING AUTHORITY on behalf of PAs
40 million Euros of purchases of ICT services

6. Public Sector
ICT: from enabling factor
to integrate and optimize
activities of the Public Sector
to tool to reshape the PA
around its users
PA: from organization focus on
internal efficiency and effectiveness
on
te .i t/
en
to active resource for the improvement of society
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w.c
s i pi
em
and the development of the Italian system

7. Public Sector
needs CSI value proposition focus developmental stage
+ + +
big data,
2.0 tools&
CITIZEN-USER OPEN, VISIONARY,
know-how
PARTECIPATED
self-realization
digital services
FRONT-END SERVICES EFFECTIVE
esteem and recognition
skills, methods, processes
and information systems BACK-OFFICE SOLUTIONS EFFICIENT
membership
interoperable platforms
INTEGRATION SYSTEMIC
security and safety
infrastructures and data
TECHNOLOGY ENABLING
basic and elementary
- - -

8. CSI Portfolio
s
ic e
ses rv
S ta ba on se s an
S ET da ati orm nd
AS lic f a
ne ed
pp lat e s
1 .90
3 a p
ss- logi bo g
c k an a Principle
0 cro no ba
er AN m
2.00 h b Sharing of knowledge,
te c a l fi f M
30 tic o reuse of projects and services,
0 op 0 km
20 km al 44 collaboration,
0 n
90 ditio common investement and commitment
ad to innovate the administrative action
on
te .i t/
en
improving it
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9. CSI Portfolio
Areas of administrative action
Environment and Territory PA Governance
Cartography Demography
Building Sector and Public Works Communication
Security Budgets
Civil Protection Public Administration procurement
Energy E-procurement
Transports Economic Planning
Air and Water Monitoring Management Control
Pollution European Projects
Mountains and Forests Statistical data
Land Protection Dematerialization
Taxation
Resources Development and Management
Payslips
Economic Development and Production Activities Training for Public Administration
Labour Information System Services for Personnel
Professional Orientation Information System
Industry Information System
Handicrafts Information System Social Policies and Health
Trade Information System Health and Social Services
Professional Training Information System Services to citizens
Apprenticeship Information System Local Health Units (Health centres/Hospitals) Information Systems
Agriculture Information System Pathology Networks
Tenders Regional Information Systems
Education, Culture and Leisure Technologies
Tourism
Culture
Sport
Libraries
Museums
Artistic and Cultural Heritage

10. CSI Portfolio
Some projects and services
Environment and Territory PA Governance
Spatial Database Demographic Database
Information System for Civil Protection Anagraphical Systems
Information System for online management of environmental permits Platform for eProcurement
Information System for the Energy Certification Platform for Digital Document Management
Information System for Management of Thermal Systems Accounting Systems for managing the budget
Regional Environmental Information System Database of Regional Laws
Information System for Water Resources Portals for Open Data and Application Reuse
Information System for Municipal Waste Dashboard for Urban Safety
Regional Registry of Contaminated Sites Dashboard for Taxation
Information System for Road Cadastre
Web Transmission of Road Accidents
Unique Digital Model for Building
System for the management of the Automotive fee Resources Development and Management
Detection of absences and presences
Economic Development and Production Activities Documents on-line staff
Platform for Management of Public Notices Economic management
Register of economic-productive Activities Legal management
One Stop Shop for Productive Activities
Observers for Crafts, Trade, Tourism Social Policies and Health
Portal www.piemonteagri.it/qualita Regional Registry of Assisted Population
Information System for Agriculture in the Piedmont Centralized database of disability certifications
Information System for Management of a paying agency in Agriculture Emergency Number Management
Traceability of Agricultural and Food Products Oncology Network and Screening Systems
Information System for Training and Work Management of images and radiology report and Electronic health records
Statistical Information System of the Labour Market System for health care reservations and on-line payment
Management of online business communications-mandatory
Education, Culture and Leisure Technologies
Regional Registry of Students Networking, Broadband, Wi-fi
Regional Registry of School Building Multichannel, Unified Communications
Guide to school guidance Virtualization, Cloud Computing
Piedmont Digital Library Data Warehouse, Business Intelligence
Information System of tourism and Tourist Information Points Disaster Recovery, Business Continuity
Tourist portal piemonteitalia.eu
System for Event Booking

11. Industrial Model
del
Mo
elix
le H
p
T ri
te ICT
on
m
ie Academia Universities
IP
CS ss Polytechnics
SP -IX
C p irele
AM o no W Research Institutes
TE T ri
ICT To
LIC
P UB Industry Start-up Incubators
Business associations
ICT District
te .i t/
en Government Public Administrations
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Municipal Utilities
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Regional Agencies

12. Development Model
m
Syste
ation
fo rm
h In
r eac
s fo
oal
3G
Govern the process
and the flow of information
Get data from all PAs
potentially involved in the process
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Give citizens and businesses a tool
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s i pi
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to respond to regulatory obligations or to meet their needs
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13. International Projects
ts
jec on
pro ns ssi
na
l io ce
tio ti tut re -ac erica
na ins , P Am
int
er
cia
ry lve
d EU n
n: Lati
Financial instruments
+ fi vo o
50 e ne e s in ve t
nti ries, and development channels
+b tri ter oun
20 un in Research and Development (FP7, CIP)
+ Co of ing C
s r
30 a European Territorial Cooperation
are hbo
in eig
Ma d N EU Structural Funds and EU Member States local funds
a n
it/e
n Extra-European cooperation (Twinning, EuropeAid, World Bank,
ip i em
o n te
.
InterAmerican Development Bank)
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www Alliances with public bodies and private operators

14. International Projects
Twinning Project
MONTENEGRO
Strengthening administrative capacities in the Information Society
Coordination of a team of experts from Italian and Estonian governments to support the development of digital public
services efficient and appropriate to the European and international standards.
SERBIA
Transfer of knowledge to renew the procedures of viticulture zoning and the system of Wine Assignment with
Geographical Indications
Technical Support and advice to the Ministry of Agriculture, Forestry and Water Management of Serbia to strengthen
the growth of the wine industry by adapting to EU standards.

15. International Projects
Extra-European Cooperation (I)
ALBANIA
Technical Support to the Ministry for Innovation and ICT and to the National Agency for Information Society
(EuropeAid)
Hardware supply and software development for the implementation and the improvement of IT infrastructure and of
eGovernment services.
ALBANIA
Activities of first registration on security of tenure and registration of immovable property rights (World Bank)
Provision of a cadastral database - cartographic and alphanumeric - on a country of Albania in favor of the Central
Register of Real Property.
ALBANIA
Activities of first registration on security of tenure and registration of immovable property rights (World Bank)
Scanning and Indexing of property documents and registers and uploading of the scanned images in the Digital Archive
of IPRO for Local IPROs.

16. International Projects
Extra-European Cooperation (II)
ALGERIA
Implementation of Information System for the Ministry of Water Resources (EuropeAid)
Technical assistance for the implementation of an intranet system and a geographic and documental information system
for the management of information and data on water resources.
CSI Piemonte leader.
ECUADOR
Consultancy for the modernization plan of the Civil Registry (IDB)
Support for the reorganization of the Directorate General of Civil Registry, which is responsible for issuing identity
documents and personal information management of the Ecuadorian population.
Project obtained on the basis of experiences of: the Registry made for the City of Turin, the Registry Inter-exchange
Centre, the transfer of competence to the Civil Registry of Uruguay.

17. International Projects
European Territorial Cooperation
B3 Regions
Regions for Better BroadBand connection (Interreg IV C)
Capitalisation policies for the development of broadband networks in rural areas.
Recognized as "Fast Track Project" by the European Commission.
 16 partners from 8 Countries (Italy, Poland, Spain, Greece, Cyprus, UK, Hungary, Bulgaria).
Piedmont Region lead partner and CSI-Piemonte technical coordinator.
ONE
Observatory Network to Enhance ICT Structural Funds Absorption (Interreg IV C)
Capitalisation of ICT Observatories's experiences to improve regional capacity of planning ICT investments.
 11 partners from 8 Countries (Italy, Poland, Cyprus, UK, France, Germany, Belgium, Czech Republic).
Piedmont Region lead partner and CSI-Piemonte coordinator of good practice exchange.
DANTE
Digital Agenda for New Tourism Approach in European Rural and Mountain Areas (Interreg IV C)
Exchange of good practices on the contribution that the Society can make to improving the effectiveness of regional
policies aimed at rural and mountain tourism.
 8 European Regions (Italy, Poland, Spain, Greece, Slovenia, France, Germany, Netherlands).
Province of Turin lead partner and CSI-Piemonte coordinator of light pilot project.
HOMER
Harmonising Open Data in the Mediterranean through Better Access and Reuse of Public Sector Information
(MED Programme)
Developing of a strategy to harmonize, release and federate the digital heritage of national, regional and local authorities.
 8 Countries (Italy, Spain, France, Greece, Malta, Cyprus, Slovenia, Montenegro).
Piedmont Region and CSI Piemonte coordinators thanks to the experience of dati.piemonte.it

18. International Projects
CIP-ICT-PSP Programme
Open-DAI
Opening Data Architectures and Infrastructures of European PAs (Topic “Innovative government”)
Experimentation of a platform for the display of "public data" and "public service" based on service-oriented architecture
and cloud computing infrastructure, through which governments and private companies can develop innovative
applications and services.
 11 partners from 4 Countries (Italy, Spain, Sweden, Turkey).
CSI Piemonte coordinator.
OASIS
Openly Accessible Services and Interacting Society (Topic “Innovative government”)
Creation of a unified portal to facilitate access to information and public services, using cloud computing infrastructure,
platforms and open standards.
 13 partners from 6 Countries (Italy, Spain, France, Bulgaria, Turkey, UK).
STORK2
Secure idenTity acrOss boRders linKed 2.0 (Topic “European electronic identification and authentication”)
Experimentation and dissemination services for digital identity in Europe, consisting of pilot in many European countries
for checking cross-border services (health, education, business, banking...) with access via a shared system of electronic
authentication .
 58 partners from 17 Countries.

19. References
2012 torinosmartcity.it - “eGov - A more open government” Award 2012 (Maggioli)
Dashboard for Urban Safety - “Innovation and Safety” Award (Techfor, Italian Minister for PA and Innovation)
2011 Geoportal of City of Turin - National Award for Geographic Information portals (AMFM GIS Italia)
Web of City of Turin - “Transparency” Award for websites of municipalities (Italian Minister for PA and Innovation)
2010 CSI activities in support of local business - “Best practice” within the Small Business Act (EC)
Web 2.0 services of City of Turin “open source trouble ticket system” - eChallenges 2010 (EC)
Web 2.0 services of City of Turin “Torino Web News” - Stockholm Challenge (City of Stockholm)
Web 2.0 services of City of Turin “Torino 2.0” - “eGov of Local PA” Award 2010 (Maggioli)
Online management of mandatory notices to the employment centers - “eGov of Local PA” Award 2010 (Maggioli)
Web of Piemont Region - "Innovation and functionality” Award (Agency for communication and training of the Lazio Region)
On-line Payment of tickets in ASL12 - “Prize to results" (Italian Minister for PA and Innovation)
2009 City of Turin "Cert2Web: online certificates” - eChallenges 2009 (EC)
City of Turin "Turin Map Sharing MappaTO” - Editor's Choice (EC ePractice)
Geographic and Environmental Information System of Piedmont Region - eGov Awards 2009 (EC ePractice)
Disability Information Centre of the Province of Turin - “Good PA” (Italian Minister for PA and Innovation)
Piedmont Region: Infrastructure for Registration and Identification, School Project, Regional
Information System of Mountain Economy, Polis Piemonte - “Good PA” (Italian Minister for PA and Innovation)
Database of Financial Incentives for Enterprises in Piedmont - “Work togheter” (Italian Minister for PA and Innovation)

20. Contacts
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Thanks for your attention