1. Debbie Harnett Assoc. CIPD – 07770 423199
debbie.harnett@btinternet.com
PROFILE:
• I have recently completed studying and passed the CIPD’s level 5 Certificate in Human Resource Management
(CHRM) at East Surrey College. I also previously completed and passed the CIPD’s foundation course (CHRP) at
Croydon University.
• I am a good communicator with exceptional liaison and interpersonal skills, forging strong working relationships
with internal and external customers.
• I have a methodical, conscientious and well-organised approach to work, achieving a high level of accuracy.
• I am IT literate being proficient in Microsoft Outlook, Word, Excel and PowerPoint.
• I have experience using iTrent (employee management), PeopleSoft (employee management and timesheet entry),
Taleo (recruitment management) and Oracle, (Learning Management System).
• I am a quick learner of new technology and business processes.
AREAS OF EXPERTISE
• HR Assistant/Administrator
• Assessment Centre Facilitator
• Recruitment Coordinator
• Interpersonal
Skills
• Good
Comm
unicato
r
• Strong
Organisati
onal Skills
• Quick Learner
• Team Player
• Work on own
initiative
• Study Coordinator
• Project Coordinator
EMPLOYMENT HISTORY
Company Name: Aon Hewitt nature of company Actuarial Consultancy
Job title HR Administrator I was approached by the HR team to return to fulfil a FTC. Dates April 2014 to Present
• Manage the PTO (Holiday) database, working out holiday entitlements following Work Pattern
Changes, Maternity and Leavers
• Coordinate the Good Repute referencing and monitoring process, including follow-up actions with line
managers, HR Business Partners, Recruitment and candidates
• Effective liaison with the third party background checking provider
• Maintain accurate process notes, trackers and documentation on the Good Repute process
• Act as the first point of contact for internal customers dealing with Tier1 queries
• Work on initiative to liaise with other HR colleagues to resolve basic HR queries
• Work alongside HR Managers implementing HR Projects
• Provide effective administration support to HRBPs and wider HR team
• Work alongside HR Admin colleagues in the UK and Poland to manage priorities and ensure all areas of
HR Admin are executed effectively
• Take notes during disciplinary and grievance hearings
• Conduct exit interviews
• Draft letters and emails as directed by the relevant team
Company Name: Doosan Power Ltd nature of company Engineering and asset management services to the oil,
gas and petrochemical sectors

2. Job title People Development Coordinator Dates December 2014 to March
• Coordinate eLearning programmes - send delegate invites and access instructions
• Manage eLearning data via excel spreadsheets
• Add eLearning modules to the LMS
• Liaise with Events Management company to book venues, boardroom facilities, refreshments and accommodation
• Raise invoices and expenses for the team

3. Company Name: Raven Housing Trust nature of company Housing Association
Job title HR Assistant Dates May 2013 to December 2013
• Recruitment - Co-ordinating recruitment campaigns from job adverts to completing all new recruitment paperwork
• General HR – Input employee details on to HR System (iTrent). Assist on HR projects, such as annual Salary and
Bonuses communication
• Management of the HR Mailbox and phone queries
• Learning & Development - assistance on in-house Learning Days and maintaining L&D records. Co-ordinating
training sessions such as sending calendar invites, joining instruction letters and following up on evaluation forms
Company Name: Saipem UK Ltd nature of company Gas and Oil Contractors
Job title Receptionist and HR Support Dates February 2013 to May 2013
• Provide Front of House support
• Provide Switchboard cover
• Provide ad-hoc administration support, such as client care, taxi bookings and meeting room bookings
• Completing electronic timesheets for the department using PeopleSoft
• Liaising with recruitment agencies on behalf of agency employees, covering timesheets, holiday pay, sickness etc.
Company Name: AON Hewitt nature of company Actuarial Consultancy
Job title HR Graduate Recruitment Administrator Dates August 2010 to July 2012
I worked for the same company, Aon Hewitt, for 15 years. (Aon Hewitt was Hewitt Associates and before that Bacon and Woodrow). I had a gap year
working for a lettings agency following redundancy in 2003.
• Facilitate and share responsibility with the Graduate Programme Manager to manage assessment centres and
final interviews
• Liaise with front line screening teams to ensure a high quality of summer intern and graduate as measured against
a pre-defined criteria
• Coordinate the administration of summer intern and graduate selection to ensure spread-sheets clearly
demonstrate selection scores
• Take ownership of on-boarding administration and communication processes for summer interns and graduates
• Coordinate Technical Study, booking meeting rooms, sending calendar invites and assigning Tutors
• Support the management of the Taleo system, responding to applicants and arranging interviews (both with
individuals and agencies)
• Liaise with the recruitment team and business managers to produce offers
• Assist with organisation transition letters, changes to Pensions, holiday entitlements etc.
• Management of the HR Mailbox and phone queries
Company Name: AON Hewitt nature of company Actuarial Consultancy
Job title Product Manager Dates July 2004 to August 2010
• Took on Service manager role for clients to ensure client work is completed efficiently, on time and to a high
standard.
• Lead all new business relationships by researching client background, speaking to contacts and arranging client visits
• Conduct oneself in a business-like and professional manner and act as the interface between clients and suppliers
• Work as part of a team to attract and retain clients by consultancy, advising and selling the range of products by
aligning their needs with product capabilities.
• Managed an in–house database, provided support and training to the business, liaising with the developers
• Oversee transition of tasks to offshore departments within the Business whilst on HR Secondment

4. Company Name: Your Move nature of company Lettings Agents
Job title Lettings Co-ordinator Dates August 2003 to July 2004
• Coordinate and attend viewings
• Coordinate work carried out by Maintenance companies
• Produce new contracts for Tenants and Landlords
• Deal with queries from the public, walk-ins and via the phone
Company Name: Bacon and Woodrow (AON Hewitt) nature of company Actuarial Consultancy
Job title Systems Administrator Dates July 1996 to May 2003
• Administer Databases, providing customer support and training
• Provide high quality customer support to both internal and external customers
• Provide good Analytical skills for problem solving
• Creating and terminating systems accounts, for applications such as Lotus Notes, Novel, NT and RightFAX
• Coordinate project meetings, liaising with relevant departments to get work carried out
Further employment history available on request
FURTHER EDUCATION
• CIPD – CHRM, Certificate in Human Resource Management, Level 5, (completed July 2014)
• CIPD – CHRP, Certificate in Human Resource Practice, Level 3, foundation course, (completed December 2012)
• Counselling Concepts Course (completed in March 2010)
INTERESTS/SKILLS
• Photography, Organising social events, Travelling, Property development
• Youth Work - I recently volunteered as a Youth Worker at our local Youth Club. I helped out most Thursday
evenings and I started in Jan 2011. It is a Youth Club for 9-16 year olds, providing a safe environment for the
children to meet up with their friends, where they can play games or just sit and chat etc. We organised outside
activities throughout the year
• Full Clean Driving Licence
REFERENCES AVAILABLE UPON REQUEST