1. Dean Bonner
75 Caistor Avenue, Bottesford, Scunthorpe, North Lincs, DN16 3QN
Email : deanobon69@gmail.com, Mob: 07970806828
PERSONAL STATEMENT:
I am a very hard working individual who thrives on a challenge. I am self motivated
and aim to succeed in everything I do. I can work as a team or as an Individual and
always organised and communicates well and who is capable of working under
pressure.
I can adjust to change and able to implement changes on time and in budget I also
have excellent man management skills and able to get the best out of employees,
Operational/ logistical minded who works to a very high standard and who is
committed to getting the job done. Excellent IT skills I have taken many Health and
Safety Courses and Management Courses in my time as General Manager
Skills Attribute.
Operations Management Personal
Operations Planning Training Leadership
Management Support Team Building
Support Management Recruitment Troubleshooting
Problem Solving Budget Management Negotiation
Implementation Communication Logistics Knowledge
Process Review HR Distribution
KPI Management Development Quality Control
Resource Planning KPI Management Delegation
Change Management P&L Management Customer Service
Project Management Delegation Microsoft Office Systems
Payroll Customer Focused Microsoft Excel
Performance Management
Process Mapping
EMPLOYMENT HISTORY:
April 2012 – March 2016
Euro Car Parts Ltd
General Manager / Branch Manager / Operations Manager
General Manager: Lincoln
Reporting to Regional Manger, Directors, Regional Sales Manager
Managing Branch Manager, Sales Manager, Operations Manager
Branch Manager: Scunthorpe, Grimsby, Lincoln
Reporting to the Directors and Regional Manager (Running the branch, Staff, KPI, Budgets).
Operations Manager: Reporting to the Branch and Regional Manager (Overseeing the full Operation
of the branch and staff).
Main Duties:
● Branch KPI, budget against productivity, costing, targets, bonus.
● Managing customer expectations.
● Making quick decisive decisions, implementing change during day to day business.
● Hands on and drop into positions to give full support when required.
● All invoices are picked and delivered within KPI delivery times set.

2. ● Manage a Despatch Manager.
● Manage a Store’s Manager and his team.
● Manage an Admin Clarke.
● Planning distribution
● Process improvement
● Disciplinary, Grievances, Appraisals
● All Health and Safety procedures are in place and managed
● Fleet Management (service, repairs, mot)
● Extensive cash handling and control.
● Ensuring a smooth working process between sales team and the operations team.
● Recruiting of staff.
● Overseeing full training program for all staff and progression plans in place.
● Full control of petty cash.
● Control of external buying and returning of goods.
● Checking of all credits returned by customers are process correctly.
● Making sure all vehicles are checked daily and run the most cost effective way.
● Performance Reviews
● Payroll, Annual Leave, Absences
● Communicating with external suppliers and customers
● Facilities and Maintenance.
October 1998 – April 2012
Yodel Ltd
Various roles detailed below and also part of the Project Management Team for the merger
with DHL and Yodel.
May 2011 – March 2012
Driver Team Manager
Main Duties:
● Manage up to 50+ drivers and operatives.
● Plan drivers utilising the route planning systems and processes.
● Plan all drivers ensuring sure all KPI’s are reached with staff available and targets reached.
● Ensure depot budgets are achieved.
● To ensure all staff are fully compliant with company procedure.
● Resource planning.
● To plan to the most cost effective way possible within budgets.
● Monitor all absence.
● Problem solving.
● Recruit, train mentor and manage the on-site teams.
● Maintenance and Facilities management
● Ensure all timed service deliveries are complete in the time scale.
● Tachograph Checks, Managing Drivers hours and weekend planning
● Make sure all vehicle damage is reported correctly and investigations are carried out.
● Working with external suppliers and customers.
● Disciplinary procedures are followed correctly.
● All health and safety procedures are in place and procedures are followed.
● Hear Grievances when necessary.
● Liaise with other depots to ensure all parcels are delivered on time between depots.
● Ensure excellent customer care is delivered at all times.
March 2010 – May 2011
Business Expert / Implementation Manager

3. In this role I reported to both the Director of Operations and Regional Managers.
The main aim of this role was to implement processes in to all sites around the country and implement
a new Route Planning System (Quintiq). This position involved working away from home for weeks at
a time and working on all shifts.
Main Duties:
● Introduced route planning systems to the depots.
● Training of all staff on new route planning procedures and general roles.
● Ensure all KPI targets were met with the new route planning system.
● Standardising processes within all depots around the country.
● Implementing all processes on all shifts 6-2, 2-10, and 10-6.
● Support all change management within depots.
● Lean 6 Sigma used in all sites.
● Operational support to depots around country.
● Depot cost savings.
● Fault finding.
● Time management.
● KPI reports.
● Mapping.
● Review depot layout.
● Best working practices within depots.
● Liaise with other depots to ensure all parcels are delivered on time.
● Route Planning
● Staffing in the correct areas.
October 2008 – March 2010
Driver Team Manager
In this role I reported directly to the General Manager. I planned drivers to their duties and worked on
implementing new rounds in to the depot from outside the depot area which involved recruiting and
training. I also was a Main Mailing Manager which involved planning and distributing up to 45,000
catalogues to members of staff for delivery in set time scales.
Main Duties:
● Recruit, train to company procedures.
● Plan drivers to new area never covered before by the depot.
● All planning is achieved within set budgets.
● Ensure all KPI’s are achieved.
● All route planning is correct and timed service parcels are delivered on time.
● Depot layout for pallets of catalogues.
● Distribution of 45000 units are delivered within set time scales.
● Ensure all corresponding reports are delivered on time.
● Disciplinary Grievance, Appraisal action to staff if required.
● Health and Safety is being followed and implemented.
QUALIFICATIONS
CPC
Front Line Managers Course
GCSE All Subjects
References can be provided upon request