1. 1DAVID RICHARD SEMUGABI
42 Scarlet Sage Ct., Burtonsville, MD. 20866 Cell: (202) 830-6622
Email:drsemugabi@gmail.com
SUMMARY OF SKILLS:
•Ten years of professional experience in various Information Technology, Finance and Project
Management roles.
• Master of international management degree that included: finance, international relations and
computer science.
•Proven track record of technical, analytical and problem solving skills with attention to detail.
•Excellent writing and presentation skills with the ability to convey complex concepts in clear,
organized illustrations.
•Outstanding verbal and interpersonal communication skills with ability to work in a team
environment.
• Strong leadership and mentoring skills with personal accountability to meet deadlines.
•Good project management skills and efficient at prioritizing and executing projects for ongoing
business improvements.
•Skilled at analyzing and identifying opportunities for business process improvements using cost
effective agile methods.
• Proficient in MS office tools such as Word, PowerPoint, Access, outlook and Visio.
• Solid PC skills, with expertise in Excel that includes: lookup functions, advanced formulas and
pivot tables.
•Extensive experience working with finance and accounting tools like QuickBooks and Raiser’s
Age.
• Seasoned at working with multinational organizations, well-travelled and fluent in several
languages
•Proven organizational skills, goal oriented, committed to continuing education and professional
development.
EDUCATION:
• Master of International Management degree: University of Maryland, College Park, MD. May
2008.
• Bachelor of Business Administration: Virginia Intermont College, Bristol, VA. May 2004.
PROFESSIONAL EXPERIENCE:
IT Coordinator, IFC World Bank Group, Washington DC (08/2013 to current):
•Work as an IT Coordinator for the International Finance Corporation group of the World Bank
using IDESK and ASOP applications.
• Responsible for managing and resolving technical issue tickets. Examples of tickets I work on
include but are not limited to: IDESK, ASOP, MS Office Suite, networking, internet connectivity
and various hardware issues.
•Tasked with triage and escalation of open technical issue tickets to the appropriate technicians.
• Maintain IFC employee hardware inventory, coordinate provisioning, installation and upgrades
of software.
2. • Continually review IFC’s policies, procedures and practices to determine specifications and
requirements for software customization.
Data Analyst, Westat, Rockville, MD (03/2011 to 07/2013):
•Worked for a statistical survey research corporation as a data analyst supporting the corporate helpdesk.
• Managed, categorized and prioritized technical incidents correctly for call tracking and logging
purposes.
•Diagnosed and resolved technical hardware and software issues by remote access.
• Tasked with troubleshooting and resolving technical issue incidents for software end users
using magic.
•Responsible for triage and escalation of open technical issue tickets to the appropriate
technicians.
•Prepared activity reports and stayed current with system information, changes and updates.
Data Analyst, United Negro College Fund (UNFC), Fairfax, VA (07/2010 to 09/2010):
•Performed statistical analysis of financial data using both Raisers Edge and Financial Edge
software to direct organizational strategy, monitor performance, and increase transparency and
accountability.
• Audited donor contributions to ensure accountability and created reports.
•Tasked with being a primary point of contact for donors. My responsibilities included but were
not limited to:
Receiving cash, processing wire transfers, crediting deposits and reconciling imbalances.
Program Coordinator, United Nations Development Program (UNDP), Kampala, UG
(11/2004 to 06/2006):
• Surveyed over 30 SMEs’ financial data to determine state of private enterprise sector in
Busunju and where to direct program resources.
• Co-managed microfinance loan program for SMEs; monitor loan funds ($30,000-$50,000) used
to finance businesses; allocate funding to SMEs based on field visits.
•Managed accounts receivable, accounts payable, payroll administration and bank reconciliations.
• Facilitated and conducted seminars on loans, financial planning, saving and investing in rural
areas to SMEs by using power point, flyers and brochures, resulting in a 40% increase in loan
usage and repayment.
• Performed reconciliations for travel advances, meals and expenses in a timely manner.
• Coordinated start-up Poverty Reduction Program by procuring equipment and supplies,
establishing financial controls and software, resulting in effective office operations.
• Monitored direct and indirect project expenditures against budgets and provide monthly
performance analyses and reports using QuickBooks.
•Ensured project operations were in compliance with both internal and external financial
controls.
• Managed financial operations by creating budgets, issuing check requests, reviewing contracts,
projecting expenses by analyzing between months-to month variances.
• Lead meetings with financial and banking institutions to increase their funding to micro-finance
program.
