10 essential tips helping teams and organisations reach high performance. Written by the author of The Business of Excellence / managing director of www.MissionExcellence.com

1. The secrets of High-
Performance Teams:
10 Essential Tips!
Justin Hughes
The Business of Excellence
October 2016

2. Justin Hughes
The Business of Excellence
Make behaviour an equal priority to first-
class performance; the point of difference in
the right people is the right attitude.
Secrets of High-
Performance
Teams
Tip 1 of 10

3. Justin Hughes
The Business of Excellence
Have absolute clarity in the common
goal: specifically what you are trying to
achieve and why? ‘Why’ is often the
killer question in exposing misalignment.
Secrets of High-
Performance
Teams
Tip 2 of 10

4. Justin Hughes
The Business of Excellence
Think very carefully about what
outcome and behaviour you are actually
rewarding in practice; you will get what
you reward.
Secrets of High-
Performance
Teams
Tip 3 of 10
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5. Justin Hughes
The Business of Excellence
Systemise best practice to improve
efficiency, but don’t be a slave to
processes at the expense of effectiveness;
they are a means, not an end.
Secrets of High-
Performance
Teams
Tip 4 of 10
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6. Justin Hughes
The Business of Excellence
Always start planning with the end in
mind and work backwards.
Think Plan B: make the high-pressure
decisions in low-pressure environments.
Secrets of High-
Performance
Teams
Tip 5 of 10
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7. Justin Hughes
The Business of Excellence
Invite independent challenge to stress-
test your thinking and assumptions;
avoid becoming wedded to your own
brilliance.
Secrets of High-
Performance
Teams
Tip 6 of 10
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8. Justin Hughes
The Business of Excellence
The more complex your environment,
the simpler your priorities need to be;
make sure everyone knows which ball
they cannot afford to drop.
Secrets of High-
Performance
Teams
Tip 7 of 10
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9. Justin Hughes
The Business of Excellence
Use regular, no-blame, non-hierarchical
debriefs to accelerate the rate of
performance improvement, but do not
confuse no-blame with no-accountability.
Secrets of High-
Performance
Teams
Tip 8 of 10
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high-performance programmes here >>

10. Justin Hughes
The Business of Excellence
Role model values and behaviours such
that others choose to follow you – this
is leadership. Make non-compliance
with team standards and behaviours
unacceptable.
Secrets of High-
Performance
Teams
Tip 9 of 10
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11. Justin Hughes
The Business of Excellence
Excellence is a habit.
It’s all about world-class basics.
Make them your norm.
Secrets of High-
Performance
Teams
Tip 10 of 10
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high-performance programmes here >>

12. Get the full story @
www.missionexcellence.com
Justin Hughes
The Business of Excellence