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OPPORTUNITY MARKETING
ARE YOU BEING STRATEGIC WITH
YOUR DATA?
Dave Spannhake
Founder & CEO | Reunion Marketing
AUTOMOTIVE MARKETING TODAY
A Snapshot of the Current Landscape
THAT’S $630
FOR EVERY VEHICLE
SOLD!
TRADITIONAL VS DIGITAL?
Auto Industry Still Lumps Marketing into These Buckets
THINK DIFFERENTLY
Every channel has a
unique purpose.
THE MAJORITY OF BUYERS
ULTIMATELY END UP ON THE DEALER
SITE
THE QUESTION TO ASK TO INCREASE SALES:
TRAFFIC OR CONVERSION?
GOOGLE ANALYTICS
Are You Measuring Just Clicks (Traffic) or
How Users are Shopping (Conversion)?
PROPER GA SET-UP PINPOINTS
YOUR GREATEST OPPORTUNITIES
For Both Traffic & Conversion Strategies
LET’S START WITH INCREASING
TRAFFIC
What and How People are Shopping is Known Today…
Be found where demand exists.
YOUR MARKET’S SEARCH DEMAND
Do You Know What Your Shoppers
Want?
YOUR MARKET’S SEARCH DEMAND
Do You Know
What Your
Shoppers
Want?
CONTENT MARKETING
IS MORE THAN JUST AN OLD
BUZZWORD
You Won’t Show up
in Searches if You
Aren’t Marrying
Intent
HOW DO YOU SHOW UP IN SEARCH?
YOUR “RIGHT TO WIN” SERPS
HOW DO YOU SHOW UP IN SEARCH?
YOUR “RIGHT TO WIN” SERPS
HOW DO YOU SHOW UP IN SEARCH?
NOT ALL SERPS ARE CREATED EQUAL
HOW DO YOU SHOW UP IN SEARCH?
NOT ALL SERPS ARE CREATED EQUAL
KEYWORD TRACKING ISN’T
DEAD
Just Be Sure
You are
Prioritizing
Based on
“Winnability
” & Intent
TECHNICAL SEO
META-TAGS QUALITY CONTENT STRUCTURED DATA
PAGESPEE
D
NO DUPLICATE CONTENT
URL
STRUCTURE
DIRECTORY OPTIMIZATIONMOBILE
FRIENDLY
PHOTOS | ALT TEXTLINK BUILDING
Build Your Site Using Best Practices
CLICKS ARE JUST CLICKS
IF THE USER ISN’T SHOPPING.
Do you have a
plan for your
website?
STARTING WITH THE
HOMEPAGE
The purpose & the behavior
NOT SITTING
AROUND & WAITING
ON HOMEPAGE
BANNERS TO LOAD
HOW EFFICIENT ARE YOU IN MAKING
IT EASY TO SHOP?
REMEMBER ONE VERY IMPORTANT RULE
ON YOUR SITE
Every Extra Click Means a
Percentage of Your Traffic
Leaves
SOME EASY WINS ON THE HOMEPAGE
☛ Is there an inventory search widget
installed?
☛ Is the navigation clean and easy to use?
☛ Are buttons leading to SRPs & Schedule
Service above the fold?
☛ Are there too many pop-ups installed?
☛ Is it easy to find the phone number and
the dealership’s directions in the header?
☛ Play as a User – across all devices!
WHERE ARE MOST OF YOUR SALES
LEADS COMING FROM?
61% of email leads
happen on SRPs & VDPs
27% of phone calls
happen on SRPs & VDPs
☛ With approximately 2/3 of all phone
calls being service related, this is a
HUGE percentage!
SOME EASY WINS ON YOUR SRPs & VDPs
☛ How easy is it to click through to a VDP?
☛ Do the search filters make sense and are they
prioritized based on user behavior?
☛ Mobile click-to-calls on every vehicle!
☛ Don’t overdo the form submissions, 2 or 3 is all you
need and want
☛ How well are your merchandising and marketing each
vehicle?
☛ Compare your inventory counts to your local
competitors
☛ Shop your own site – across all devices!
VENDORS ACROSS AUTO ARE SITTING ON
BILLIONS OF DOLLARS OF DATASETS
☛ Used SRP to VDP Click-
Through-Rate: 23.15%
☛ New SRP to VDP Click-
Through-Rate: 23.82%
☛ Users seeing a New VDP:
17.92%
☛ Users seeing a Used VDP:
19.24%
☛ Paid Search Conversion
Compared with Organic Search
Conversion: -1.71%
☛ Mobile Conversion Compared to
Desktop Conversion: -1.16%
☛ Mobile (including Tablet) Sessions:
51%
A FAREWELL CHALLENGE TO
YOU…☛ Check your Goals – are you properly set up?
☛ Find your Click-Through-Rate on your website – how do you
compare?
☛ Measure your conversion using these key reports:
☛ Acquisition > Source/Medium – which sources are driving the
most leads?
☛ Audience > Geo – which locations are you driving the most
conversions? Do your sales and leads reflect this? Is this helping
power your SEM strategy?
☛ Behavior > All Pages – which pages have the most pageviews
on your site and what percentage of those pageviews are people
shopping? Create a CRO strategy and get ahead of the
competition who largely is not looking at this data!
☛ Challenge your digital partners to use their data to provide you
THANK YOU!
Dave Spannhake
Founder & CEO | Reunion Marketing
dave@reunionmarketing.com
919.999.8876

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Driving Sales Webinar - Opportunity Marketing: Are You Being Strategic with your Data?

  • 1. OPPORTUNITY MARKETING ARE YOU BEING STRATEGIC WITH YOUR DATA? Dave Spannhake Founder & CEO | Reunion Marketing
  • 2. AUTOMOTIVE MARKETING TODAY A Snapshot of the Current Landscape
  • 3. THAT’S $630 FOR EVERY VEHICLE SOLD!
  • 4. TRADITIONAL VS DIGITAL? Auto Industry Still Lumps Marketing into These Buckets
  • 5. THINK DIFFERENTLY Every channel has a unique purpose.
  • 6. THE MAJORITY OF BUYERS ULTIMATELY END UP ON THE DEALER SITE
  • 7. THE QUESTION TO ASK TO INCREASE SALES: TRAFFIC OR CONVERSION?
  • 8. GOOGLE ANALYTICS Are You Measuring Just Clicks (Traffic) or How Users are Shopping (Conversion)?
  • 9. PROPER GA SET-UP PINPOINTS YOUR GREATEST OPPORTUNITIES For Both Traffic & Conversion Strategies
  • 10. LET’S START WITH INCREASING TRAFFIC What and How People are Shopping is Known Today… Be found where demand exists.
  • 11. YOUR MARKET’S SEARCH DEMAND Do You Know What Your Shoppers Want?
  • 12. YOUR MARKET’S SEARCH DEMAND Do You Know What Your Shoppers Want?
  • 13. CONTENT MARKETING IS MORE THAN JUST AN OLD BUZZWORD You Won’t Show up in Searches if You Aren’t Marrying Intent
  • 14. HOW DO YOU SHOW UP IN SEARCH? YOUR “RIGHT TO WIN” SERPS
  • 15.
  • 16. HOW DO YOU SHOW UP IN SEARCH? YOUR “RIGHT TO WIN” SERPS
  • 17. HOW DO YOU SHOW UP IN SEARCH? NOT ALL SERPS ARE CREATED EQUAL
  • 18. HOW DO YOU SHOW UP IN SEARCH? NOT ALL SERPS ARE CREATED EQUAL
  • 19. KEYWORD TRACKING ISN’T DEAD Just Be Sure You are Prioritizing Based on “Winnability ” & Intent
  • 20. TECHNICAL SEO META-TAGS QUALITY CONTENT STRUCTURED DATA PAGESPEE D NO DUPLICATE CONTENT URL STRUCTURE DIRECTORY OPTIMIZATIONMOBILE FRIENDLY PHOTOS | ALT TEXTLINK BUILDING Build Your Site Using Best Practices
  • 21. CLICKS ARE JUST CLICKS IF THE USER ISN’T SHOPPING. Do you have a plan for your website?
  • 22. STARTING WITH THE HOMEPAGE The purpose & the behavior
  • 23. NOT SITTING AROUND & WAITING ON HOMEPAGE BANNERS TO LOAD
  • 24. HOW EFFICIENT ARE YOU IN MAKING IT EASY TO SHOP?
  • 25. REMEMBER ONE VERY IMPORTANT RULE ON YOUR SITE Every Extra Click Means a Percentage of Your Traffic Leaves
  • 26. SOME EASY WINS ON THE HOMEPAGE ☛ Is there an inventory search widget installed? ☛ Is the navigation clean and easy to use? ☛ Are buttons leading to SRPs & Schedule Service above the fold? ☛ Are there too many pop-ups installed? ☛ Is it easy to find the phone number and the dealership’s directions in the header? ☛ Play as a User – across all devices!
  • 27. WHERE ARE MOST OF YOUR SALES LEADS COMING FROM? 61% of email leads happen on SRPs & VDPs 27% of phone calls happen on SRPs & VDPs ☛ With approximately 2/3 of all phone calls being service related, this is a HUGE percentage!
  • 28. SOME EASY WINS ON YOUR SRPs & VDPs ☛ How easy is it to click through to a VDP? ☛ Do the search filters make sense and are they prioritized based on user behavior? ☛ Mobile click-to-calls on every vehicle! ☛ Don’t overdo the form submissions, 2 or 3 is all you need and want ☛ How well are your merchandising and marketing each vehicle? ☛ Compare your inventory counts to your local competitors ☛ Shop your own site – across all devices!
  • 29. VENDORS ACROSS AUTO ARE SITTING ON BILLIONS OF DOLLARS OF DATASETS ☛ Used SRP to VDP Click- Through-Rate: 23.15% ☛ New SRP to VDP Click- Through-Rate: 23.82% ☛ Users seeing a New VDP: 17.92% ☛ Users seeing a Used VDP: 19.24% ☛ Paid Search Conversion Compared with Organic Search Conversion: -1.71% ☛ Mobile Conversion Compared to Desktop Conversion: -1.16% ☛ Mobile (including Tablet) Sessions: 51%
  • 30. A FAREWELL CHALLENGE TO YOU…☛ Check your Goals – are you properly set up? ☛ Find your Click-Through-Rate on your website – how do you compare? ☛ Measure your conversion using these key reports: ☛ Acquisition > Source/Medium – which sources are driving the most leads? ☛ Audience > Geo – which locations are you driving the most conversions? Do your sales and leads reflect this? Is this helping power your SEM strategy? ☛ Behavior > All Pages – which pages have the most pageviews on your site and what percentage of those pageviews are people shopping? Create a CRO strategy and get ahead of the competition who largely is not looking at this data! ☛ Challenge your digital partners to use their data to provide you
  • 31. THANK YOU! Dave Spannhake Founder & CEO | Reunion Marketing dave@reunionmarketing.com 919.999.8876